https://ujcontent.uj.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 Die impak van dienskwaliteit, kliƫnteretensie en werknemersretensie op die markaandeel en winsgewendheid van 'n finansiƫle instelling https://ujcontent.uj.ac.za/vital/access/manager/Repository/uj:13404 Thu 22 Aug 2019 22:32:18 SAST ]]> Factors that contribute to the motivation of Call Centre staff within a financial institution https://ujcontent.uj.ac.za/vital/access/manager/Repository/uj:10443 Thu 22 Aug 2019 18:42:33 SAST ]]> Challenges when implementing a BEE deal at a South African financial institution https://ujcontent.uj.ac.za/vital/access/manager/Repository/uj:10483 Sat 16 Sep 2017 00:43:46 SAST ]]>