Abstract
M.Comm.
Three distinct concepts need mentioning for this study. Some production units make use of best practices, which are not known to other members in the organisation. Secondly, some best practices that are used by units or individuals are shared by those using it with others by registering it as best practices and anyone have access to this practice via the internal internet. Thirdly a list of twelve operational best practices were identified out of the best practices as used by good operating units, these being made compulsory to be used by all production units and is called standard operating procedures. Figure 2 indicates the hierarchy of these concepts.
Units and individuals use common work practices to perform their duties. From these common work practices best practices are derived. These are the practices that are superior and regarded as best due to these practices resulting in superior results. When such best practices are formalised in a manner that it becomes compulsory. Making use of the best practices and standard operating procedures will enhance the productivity of the organisation and will contribute positively to the profitability of the organisation. Best practices which are used by operating production units but that are not shared together with standard operating procedures that have been identified and which are not implemented is a problem that face mine management. It is vital that reasons why best practice transfer and the implementation of these practices do not take place be investigated to enable management to address these barriers.