Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020)
- Olowoyo, Mary, Ramaila, Sam, Mavuru, Lydia
- Authors: Olowoyo, Mary , Ramaila, Sam , Mavuru, Lydia
- Date: 2021
- Subjects: Hospitality industry , Skill acquisition , Job satisfaction
- Language: English
- Type: Book chapter
- Identifier: http://hdl.handle.net/10210/486827 , uj:44294 , Citation: Olowoyo, M., Ramaila, S. & Mavuru, L. (2021). Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020). African Journal of Hospitality, Tourism and Leisure, 10(3):1077-1091. DOI: https://doi.org/10.46222/ajhtl.19770720-150 , ISSN: 2223-814X , DOI: https://doi.org/10.46222/ajhtl.19770720-150
- Description: Abstract: Please refer to full text to view abstract.
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- Authors: Olowoyo, Mary , Ramaila, Sam , Mavuru, Lydia
- Date: 2021
- Subjects: Hospitality industry , Skill acquisition , Job satisfaction
- Language: English
- Type: Book chapter
- Identifier: http://hdl.handle.net/10210/486827 , uj:44294 , Citation: Olowoyo, M., Ramaila, S. & Mavuru, L. (2021). Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020). African Journal of Hospitality, Tourism and Leisure, 10(3):1077-1091. DOI: https://doi.org/10.46222/ajhtl.19770720-150 , ISSN: 2223-814X , DOI: https://doi.org/10.46222/ajhtl.19770720-150
- Description: Abstract: Please refer to full text to view abstract.
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COVID-19 and hospitality operations : what happened and what’s next?
- Authors: Sao Joao, Erica Ann
- Date: 2021
- Subjects: Disaster management , Contingency plans , Hospitality
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/478560 , uj:43254 , Citation: Sao Joao, E.A.(2021).COVID-19 and Hospitality Operations: What happened and what’s next?. African Journal of Hospitality, Tourism and Leisure, 10(1):318-332. DOI: https://doi.org/10.46222/ajhtl.19770720-103 , ISSN: 2223-814X
- Description: Abstract: Unlike other global natural-, industrial- and intentional disasters of the past, if any impact was felt in South Africa, it was due to uncertainty within the tourism sector and guests being hesitant to travel. COVID-19 has had an economic and catastrophic impact on hospitality businesses, and particularly in the South African hospitality industry, resulting in changes in how the industry operates. Therefore, the purpose of this study was to investigate whether reactions to lockdown and the subsequent collapse of domestic and international travel should have been approached differently, and what hospitality leaders anticipate for the near future of the industry. The significance of the study is to highlight that better planning should have occurred to have reduced the negative impact of the disaster. Returned emailed qualitative questionnaires from hospitality industry partners provided insight into the weeks before lockdown. The results indicate that there was a contingency plan in place within the larger hospitality operations but the timing was too short to allow adequate implementation. Smaller operations have been the most affected, with losses of contracts, employee incomes, and positions. The economic effects on the operations will require months to resolve, with many smaller operators not being able to survive.
- Full Text:
- Authors: Sao Joao, Erica Ann
- Date: 2021
- Subjects: Disaster management , Contingency plans , Hospitality
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/478560 , uj:43254 , Citation: Sao Joao, E.A.(2021).COVID-19 and Hospitality Operations: What happened and what’s next?. African Journal of Hospitality, Tourism and Leisure, 10(1):318-332. DOI: https://doi.org/10.46222/ajhtl.19770720-103 , ISSN: 2223-814X
- Description: Abstract: Unlike other global natural-, industrial- and intentional disasters of the past, if any impact was felt in South Africa, it was due to uncertainty within the tourism sector and guests being hesitant to travel. COVID-19 has had an economic and catastrophic impact on hospitality businesses, and particularly in the South African hospitality industry, resulting in changes in how the industry operates. Therefore, the purpose of this study was to investigate whether reactions to lockdown and the subsequent collapse of domestic and international travel should have been approached differently, and what hospitality leaders anticipate for the near future of the industry. The significance of the study is to highlight that better planning should have occurred to have reduced the negative impact of the disaster. Returned emailed qualitative questionnaires from hospitality industry partners provided insight into the weeks before lockdown. The results indicate that there was a contingency plan in place within the larger hospitality operations but the timing was too short to allow adequate implementation. Smaller operations have been the most affected, with losses of contracts, employee incomes, and positions. The economic effects on the operations will require months to resolve, with many smaller operators not being able to survive.
- Full Text:
‘In-Between’ Rural Tourism: Rethinking Rural Tourism Spaces for Policy Development in South Africa
- Rogerson, Christian M., Rogerson, Jayne M.
- Authors: Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2021
- Subjects: Rural tourism policy , Rural tourism spaces , ‘In-between’ rural spaces
- Language: English
- Type: English
- Identifier: http://hdl.handle.net/10210/494783 , uj:44909 , Citation: Rogerson, C.M & Rogerson, J.M. (2021). In-Between’ Rural Tourism: Rethinking Rural Tourism Spaces for Policy Development in South Africa. African Journal of Hospitality, Tourism and Leisure, 10(4):1394-1413. DOI: https://doi.org/10.46222/ajhtl.19770720-169 , DOI: 10.46222/ajhtl.19770720-169 , ISSN: 2223-814X
- Description: Abstract: Rural tourism is the focus of major international scholarship. This paper contributes to policy debates about rural tourism in the Global South using the example of South Africa. Specifically, it points to a need for rethinking of rural tourism spaces for policy development in South Africa. Arguably, ‘rural spaces’ cannot be viewed homogeneously simply as places outside of cities; instead rural tourism spaces must be unpacked and differentiated. The South African case is of special interest in Global South scholarship because national government launched initiatives to prepare an appropriate rural tourism policy. It is argued that a spatially differentiated approach to rural tourism policy is useful and recommends as a starting point drawing upon best practice international research which identifies (at least) three different categories of rural space, namely fringe, exotic/remote and in-between rural spaces. Insight is provided of two examples of ‘in-between’ rural spaces in South Africa, namely Greater Giyani Local Municipality in Limpopo and Raymond Mhlaba Local Municipality in Eastern Cape.
- Full Text:
- Authors: Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2021
- Subjects: Rural tourism policy , Rural tourism spaces , ‘In-between’ rural spaces
- Language: English
- Type: English
- Identifier: http://hdl.handle.net/10210/494783 , uj:44909 , Citation: Rogerson, C.M & Rogerson, J.M. (2021). In-Between’ Rural Tourism: Rethinking Rural Tourism Spaces for Policy Development in South Africa. African Journal of Hospitality, Tourism and Leisure, 10(4):1394-1413. DOI: https://doi.org/10.46222/ajhtl.19770720-169 , DOI: 10.46222/ajhtl.19770720-169 , ISSN: 2223-814X
- Description: Abstract: Rural tourism is the focus of major international scholarship. This paper contributes to policy debates about rural tourism in the Global South using the example of South Africa. Specifically, it points to a need for rethinking of rural tourism spaces for policy development in South Africa. Arguably, ‘rural spaces’ cannot be viewed homogeneously simply as places outside of cities; instead rural tourism spaces must be unpacked and differentiated. The South African case is of special interest in Global South scholarship because national government launched initiatives to prepare an appropriate rural tourism policy. It is argued that a spatially differentiated approach to rural tourism policy is useful and recommends as a starting point drawing upon best practice international research which identifies (at least) three different categories of rural space, namely fringe, exotic/remote and in-between rural spaces. Insight is provided of two examples of ‘in-between’ rural spaces in South Africa, namely Greater Giyani Local Municipality in Limpopo and Raymond Mhlaba Local Municipality in Eastern Cape.
- Full Text: