The digital disruption of virtual reality and the future of the steel roller coaster : an initial industry analysis
- Louw, Candice, Louw, Brenda Lotriet
- Authors: Louw, Candice , Louw, Brenda Lotriet
- Date: 2018
- Subjects: Digital disruption , Virtual reality , Roller coaster
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/276349 , uj:29569 , Citation: Louw, C. & Louw, B.L. 2018. The digital disruption of virtual reality and the future of the steel roller coaster : an initial industry analysis. , ISSN: 2223-814X
- Description: Abstract: In the overlapping realms of digital design, engineering, tourism/leisure and thrill seeking, roller coasters are sought after attractions capable of drawing millions of visitors to amusement and theme parks located all over the world. More recently (from 2015) however, numerous new and existing roller coasters have been retrofitted to accommodate a Virtual Reality (VR) experience overlay – evidence of the infiltration of the digital disruption in yet another industry. Subsequently, in this paper, we firstly endeavour to examine the global footprint of the European Steel Roller Coaster Industry (ESRCI) as an export of the European economic region, while secondly, determining to what extent Virtual Reality (VR) has already infiltrated the industry. As a result, an exploratory study was conducted to identify the operational roller coasters of 23 European-based steel roller coaster manufacturers, also noting the country in which each roller coaster is operating. The results were used to establish a global footprint of the ESRCI, while an indication is also given to whether any of these manufacturers’ operational roller coasters have already been retrofitted with VR. Initial findings confirm that although the concept of the VR enhanced roller coaster is still fairly new (introduced in 2015), the effects are already wide spread with 8 of the 23 ESRC manufacturers having been affected by VR additions to one or more of their operational roller coasters within the 3 year time frame (2015 – 2017). While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward. Moreover, by adopting a manufacturer and industry centric point of view on the subject matter, this paper provides a point of departure for examining the current usage and trends of VR in the ESRCI, which may be transferrable to the roller coaster and amusement industries at large. This, in turn, may advance future discourse in the understanding of whether VR poses a threat to new roller coaster infrastructure development, is a complimentary asset to existing roller coaster infrastructure or is merely a passing fad.
- Full Text:
- Authors: Louw, Candice , Louw, Brenda Lotriet
- Date: 2018
- Subjects: Digital disruption , Virtual reality , Roller coaster
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/276349 , uj:29569 , Citation: Louw, C. & Louw, B.L. 2018. The digital disruption of virtual reality and the future of the steel roller coaster : an initial industry analysis. , ISSN: 2223-814X
- Description: Abstract: In the overlapping realms of digital design, engineering, tourism/leisure and thrill seeking, roller coasters are sought after attractions capable of drawing millions of visitors to amusement and theme parks located all over the world. More recently (from 2015) however, numerous new and existing roller coasters have been retrofitted to accommodate a Virtual Reality (VR) experience overlay – evidence of the infiltration of the digital disruption in yet another industry. Subsequently, in this paper, we firstly endeavour to examine the global footprint of the European Steel Roller Coaster Industry (ESRCI) as an export of the European economic region, while secondly, determining to what extent Virtual Reality (VR) has already infiltrated the industry. As a result, an exploratory study was conducted to identify the operational roller coasters of 23 European-based steel roller coaster manufacturers, also noting the country in which each roller coaster is operating. The results were used to establish a global footprint of the ESRCI, while an indication is also given to whether any of these manufacturers’ operational roller coasters have already been retrofitted with VR. Initial findings confirm that although the concept of the VR enhanced roller coaster is still fairly new (introduced in 2015), the effects are already wide spread with 8 of the 23 ESRC manufacturers having been affected by VR additions to one or more of their operational roller coasters within the 3 year time frame (2015 – 2017). While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward. Moreover, by adopting a manufacturer and industry centric point of view on the subject matter, this paper provides a point of departure for examining the current usage and trends of VR in the ESRCI, which may be transferrable to the roller coaster and amusement industries at large. This, in turn, may advance future discourse in the understanding of whether VR poses a threat to new roller coaster infrastructure development, is a complimentary asset to existing roller coaster infrastructure or is merely a passing fad.
- Full Text:
The early development of hotels in Johannesburg ca 1928-1963
- Authors: Rogerson, Jayne M.
- Date: 2018
- Subjects: Hotels , Historical tourism , Johannesburg
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/279540 , uj:30021 , Citation: Rogerson, J.M. 2018. The early development of hotels in Johannesburg ca 1928-1963. African Journal of Hospitality, Tourism and Leisure, 7(4):1-16. , ISSN: 2223-814X
- Description: Abstract: Hotels attract a range of writings which are drawn from different disciplinary perspectives. The largest volume of literature is contributed by hospitality management scholars, is contemporary in focus and examines questions around the strategic management and day-to-day operations of hotels. The aim in this paper is to address the limited focus on historical aspects of hotels and tourism development. The analysis builds from a number of different historical documentary sources to review the establishment and character of hotels in Johannesburg from the late 1920s to 1963. The starting date for the analysis is the introduction of legislation which creates firm linkages of the South African hotel industry to liquor interests; the end date is the closure of Johannesburg’s most grand and iconic hotel. It is argued that historical research contributes a fresh dimension to hotel scholarship as well as providing a grounded understanding of the emergence and character of the local hotel industry.
- Full Text:
- Authors: Rogerson, Jayne M.
- Date: 2018
- Subjects: Hotels , Historical tourism , Johannesburg
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/279540 , uj:30021 , Citation: Rogerson, J.M. 2018. The early development of hotels in Johannesburg ca 1928-1963. African Journal of Hospitality, Tourism and Leisure, 7(4):1-16. , ISSN: 2223-814X
- Description: Abstract: Hotels attract a range of writings which are drawn from different disciplinary perspectives. The largest volume of literature is contributed by hospitality management scholars, is contemporary in focus and examines questions around the strategic management and day-to-day operations of hotels. The aim in this paper is to address the limited focus on historical aspects of hotels and tourism development. The analysis builds from a number of different historical documentary sources to review the establishment and character of hotels in Johannesburg from the late 1920s to 1963. The starting date for the analysis is the introduction of legislation which creates firm linkages of the South African hotel industry to liquor interests; the end date is the closure of Johannesburg’s most grand and iconic hotel. It is argued that historical research contributes a fresh dimension to hotel scholarship as well as providing a grounded understanding of the emergence and character of the local hotel industry.
- Full Text:
The nexus of traditional ecological knowledge and ecotourism development : a case of Bobiri Forest and Butterfly Sanctuary, Ghana
- Dumbe, Yunus, Seebaway M. Zakaria, Eshun, Gabriel
- Authors: Dumbe, Yunus , Seebaway M. Zakaria , Eshun, Gabriel
- Date: 2018
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271515 , uj:28879 , Citation: Dumbe, Y., Seebaway M.Z. & Eshun, G. 2018. The nexus of traditional ecological knowledge and ecotourism development : a case of Bobiri Forest and Butterfly Sanctuary, Ghana. African Journal of Hospitality, Tourism and Leisure, 7(2):1-19. , ISSN: 2223-814X
- Description: Abstract: This study focused on the nexus of ecotourism and traditional or local ecological knowledge at the Bobiri Forest and Butterfly Sanctuary in Ghana., The paper argues that although ecotourism needs specific personnel and tangible facilities, ecotourism is a complex phenomenon, which needs a multi-stakeholder approach embedded within the appropriation of traditional ecological knowledge enhanced by religion and customs for sustainability. The study employed a mixed-method approach. The study relied largely on primary data. The target population involved the Kubease community and the management staff of the Sanctuary. In total, 115 semi-structured questionnaires were administered to selected residents from the Kubease community near the Sanctuary. There was also a qualitative study which involved a focus group discussion. The focus group discussion involved eight individuals including the manager of the Sanctuary and seven individuals from the Kubease community in order to provide more data on the local ecological knowledge on the forest. The data from the questionnaires were analysed using descriptive and inferential statistics with the aid of SPSS Version 16. The study also employed thematic analysis for the qualitative data. Recommendations have been devised in order to create fusion knowledge that may increases the visitor experience at the Sanctuary.
- Full Text:
- Authors: Dumbe, Yunus , Seebaway M. Zakaria , Eshun, Gabriel
- Date: 2018
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271515 , uj:28879 , Citation: Dumbe, Y., Seebaway M.Z. & Eshun, G. 2018. The nexus of traditional ecological knowledge and ecotourism development : a case of Bobiri Forest and Butterfly Sanctuary, Ghana. African Journal of Hospitality, Tourism and Leisure, 7(2):1-19. , ISSN: 2223-814X
- Description: Abstract: This study focused on the nexus of ecotourism and traditional or local ecological knowledge at the Bobiri Forest and Butterfly Sanctuary in Ghana., The paper argues that although ecotourism needs specific personnel and tangible facilities, ecotourism is a complex phenomenon, which needs a multi-stakeholder approach embedded within the appropriation of traditional ecological knowledge enhanced by religion and customs for sustainability. The study employed a mixed-method approach. The study relied largely on primary data. The target population involved the Kubease community and the management staff of the Sanctuary. In total, 115 semi-structured questionnaires were administered to selected residents from the Kubease community near the Sanctuary. There was also a qualitative study which involved a focus group discussion. The focus group discussion involved eight individuals including the manager of the Sanctuary and seven individuals from the Kubease community in order to provide more data on the local ecological knowledge on the forest. The data from the questionnaires were analysed using descriptive and inferential statistics with the aid of SPSS Version 16. The study also employed thematic analysis for the qualitative data. Recommendations have been devised in order to create fusion knowledge that may increases the visitor experience at the Sanctuary.
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The ‘decision-making’ on the trade of 'Cultural Artefacts', applying the role of tourism to measure the economic perspective
- Authors: Baur, P. W.
- Date: 2018
- Subjects: Cultural Artefacts , Cultural Significance , Tourism
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/285536 , uj:30881 , Citation: Baur, P.W. 2018. The ‘decision-making’ on the trade of 'Cultural Artefacts', applying the role of tourism to measure the economic perspective. African Journal of Hospitality, Tourism and Leisure, 7(4):1-19. , ISSN: 2223-814X
- Description: Abstract: Tourism continues to flow into Africa and along with this flow of tourism, is the flow of tourist spending. Much of the spending is used to purchase goods and souvenirs that are unique to the region from which they are bought. While tourism spending greatly contributes towards the growth and development of these regions, there is also the added benefit associated with the trade of 'Cultural Artefacts'. Each year, thousands of historically significant artefacts exchange hands across the world. What makes these artefacts so significant is that they contain within them an element of ‘cultural value’. This ‘cultural value’ is specific to the information, subjective norm and institutional importance relevant to religious, social and geographic location. The flow of Art from these regions is highly correlated with the flow of tourism, and tourism facilitates the link between local and international art markets. Yet the trade of 'Cultural Artefacts' which are rich in 'cultural significance' operate on a different level to that of ‘works of art’. This paper looks at the way in which the value of items of 'cultural significance' are considered within an economic context and proposes a methodology, to determine the role of value, within an historical cultural framework.
- Full Text:
- Authors: Baur, P. W.
- Date: 2018
- Subjects: Cultural Artefacts , Cultural Significance , Tourism
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/285536 , uj:30881 , Citation: Baur, P.W. 2018. The ‘decision-making’ on the trade of 'Cultural Artefacts', applying the role of tourism to measure the economic perspective. African Journal of Hospitality, Tourism and Leisure, 7(4):1-19. , ISSN: 2223-814X
- Description: Abstract: Tourism continues to flow into Africa and along with this flow of tourism, is the flow of tourist spending. Much of the spending is used to purchase goods and souvenirs that are unique to the region from which they are bought. While tourism spending greatly contributes towards the growth and development of these regions, there is also the added benefit associated with the trade of 'Cultural Artefacts'. Each year, thousands of historically significant artefacts exchange hands across the world. What makes these artefacts so significant is that they contain within them an element of ‘cultural value’. This ‘cultural value’ is specific to the information, subjective norm and institutional importance relevant to religious, social and geographic location. The flow of Art from these regions is highly correlated with the flow of tourism, and tourism facilitates the link between local and international art markets. Yet the trade of 'Cultural Artefacts' which are rich in 'cultural significance' operate on a different level to that of ‘works of art’. This paper looks at the way in which the value of items of 'cultural significance' are considered within an economic context and proposes a methodology, to determine the role of value, within an historical cultural framework.
- Full Text:
Tourism geographies and spatial distribution of tourist sites in Ghana
- Authors: Siakwah, Pius
- Date: 2018
- Subjects: Tourism , Geographies , Spatiality
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271501 , uj:28876 , Citation: Siakwah, P. 2018. Tourism geographies and spatial distribution of tourist sites in Ghana. African Journal of Hospitality, Tourism and Leisure, 7(1):1-19 , ISSN: 2223-814X
- Description: Abstract: Appreciating and advertising the spatial distributions of tourist sites is one of the core challenges and opportunities for policy makers and development experts to promoting sustainable tourism sector development in Ghana. This article critically provides picturesque, geographical and spatial uneven distributions or patterns of tourism resources in Ghana in order to try to unpack the key potentials in the country’s tourism space. The review is based on a comprehensive analysis of tourism literature and policy documents in Ghana. The goal in this article is thus a modest attempt to provide a picturesque view of the uneven geographies of tourism in Ghana. Trends observed in the country’s tourism space in relation to disaggregating groupings destinations or tourism spaces into natural or man-made (socio-cultural heritage) and rural and urban. The analysis showed that tourism sites are distributed spatially in Ghana, and the sites can be classified in natural sites like parks and game reserves, rivers, mountains; and man-made or socio-cultural resources such as castles, museums, cultural heritages, artefacts and historical experiences. These resources are however, are poorly marketed, globally and locally. Effective marketing and coordination among actors and institutions can help promote tourism and sustain it in Ghana for the benefit of the people and future generations.
- Full Text:
- Authors: Siakwah, Pius
- Date: 2018
- Subjects: Tourism , Geographies , Spatiality
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271501 , uj:28876 , Citation: Siakwah, P. 2018. Tourism geographies and spatial distribution of tourist sites in Ghana. African Journal of Hospitality, Tourism and Leisure, 7(1):1-19 , ISSN: 2223-814X
- Description: Abstract: Appreciating and advertising the spatial distributions of tourist sites is one of the core challenges and opportunities for policy makers and development experts to promoting sustainable tourism sector development in Ghana. This article critically provides picturesque, geographical and spatial uneven distributions or patterns of tourism resources in Ghana in order to try to unpack the key potentials in the country’s tourism space. The review is based on a comprehensive analysis of tourism literature and policy documents in Ghana. The goal in this article is thus a modest attempt to provide a picturesque view of the uneven geographies of tourism in Ghana. Trends observed in the country’s tourism space in relation to disaggregating groupings destinations or tourism spaces into natural or man-made (socio-cultural heritage) and rural and urban. The analysis showed that tourism sites are distributed spatially in Ghana, and the sites can be classified in natural sites like parks and game reserves, rivers, mountains; and man-made or socio-cultural resources such as castles, museums, cultural heritages, artefacts and historical experiences. These resources are however, are poorly marketed, globally and locally. Effective marketing and coordination among actors and institutions can help promote tourism and sustain it in Ghana for the benefit of the people and future generations.
- Full Text:
Toward pro-poor local economic development in Zimbabwe : the role of pro-poor tourism
- Authors: Musavengane, Regis
- Date: 2018
- Subjects: Local economic development pro-poor Tourism , Tourism governance , Urban regeneration
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/274534 , uj:29294 , Citation: Musavengane, R. 2018. Toward pro-poor local economic development in Zimbabwe : the role of pro-poor tourism. African Journal of Hospitality, Tourism and Leisure, Volume 7 (1) - (2018) ISSN: 2223-814X Copyright: © 2018 AJHTL - Open Access- Online @ http//: www.ajhtl.com. , ISSN: 2223-814X
- Description: Abstract: The United Nations’ Sustainable Development Goal 8 (2030) explicitly encourages all countries to focus on economic growth and employment of their citizens. Closely related to this, is the pro-poor tourism approach. This article outlines strategies for pro-poor tourism development in Zimbabwe with the intention of enhancing local economic development in order to attempt to alleviate poverty in poor communities. The study adopted a documentary analysis methodology where it relied on secondary sources to critically argue pro-poor strategies and avenues that Zimbabwe tourism industry could adopt to enhance Local Economic Development in poor communities. The analysis showed that, Zimbabwe has previously focused on historically well-celebrated destinations and attractions, it now also need to harness possible tourist sites in poor communities so as to foster pro-poor local development. There is an urgent need for Zimbabwe to have good tourism governance processes and systems that will enable the effective attainment of pro-poor local economic development objectives. The study further noted the need to enhance economic opportunities for poor people to pursue tourism ventures and obtain a fair livelihood. Zimbabwe, further requires an urban renewal programme with an clear focus on urban regeneration to promote urban or township tourism in high density spaces in an effort to alleviate poverty and promote sustainability.
- Full Text:
- Authors: Musavengane, Regis
- Date: 2018
- Subjects: Local economic development pro-poor Tourism , Tourism governance , Urban regeneration
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/274534 , uj:29294 , Citation: Musavengane, R. 2018. Toward pro-poor local economic development in Zimbabwe : the role of pro-poor tourism. African Journal of Hospitality, Tourism and Leisure, Volume 7 (1) - (2018) ISSN: 2223-814X Copyright: © 2018 AJHTL - Open Access- Online @ http//: www.ajhtl.com. , ISSN: 2223-814X
- Description: Abstract: The United Nations’ Sustainable Development Goal 8 (2030) explicitly encourages all countries to focus on economic growth and employment of their citizens. Closely related to this, is the pro-poor tourism approach. This article outlines strategies for pro-poor tourism development in Zimbabwe with the intention of enhancing local economic development in order to attempt to alleviate poverty in poor communities. The study adopted a documentary analysis methodology where it relied on secondary sources to critically argue pro-poor strategies and avenues that Zimbabwe tourism industry could adopt to enhance Local Economic Development in poor communities. The analysis showed that, Zimbabwe has previously focused on historically well-celebrated destinations and attractions, it now also need to harness possible tourist sites in poor communities so as to foster pro-poor local development. There is an urgent need for Zimbabwe to have good tourism governance processes and systems that will enable the effective attainment of pro-poor local economic development objectives. The study further noted the need to enhance economic opportunities for poor people to pursue tourism ventures and obtain a fair livelihood. Zimbabwe, further requires an urban renewal programme with an clear focus on urban regeneration to promote urban or township tourism in high density spaces in an effort to alleviate poverty and promote sustainability.
- Full Text:
Airport Wi-Fi service delivery and monetisation strategies – an international perspective
- Authors: Louw, Candice
- Date: 2019
- Subjects: Airports , Air travel , Free Wi-Fi
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/398881 , uj:33226 , Citation: Louw, C. 2019. Airport Wi-Fi Service Delivery and Monetisation Strategies – an International Perspective. African Journal of Hospitality, Tourism and Leisure, 8(5):1-8. , ISSN: 2223-814X
- Description: Abstract: With internet connectivity becoming an important enabler to knowledge sharing, information access and communication, free Wi-Fi offerings are becoming more prevalent not only in a business context, but also in a leisure context. When looking at the tourism industry in particular, airports are often the point of embarkation and debarkation for very many data hungry travellers that are operating outside of their service provider’s jurisdiction. In both the case of the business and leisure traveller, free Wi-Fi offerings have become crucial to ensuring their further mobility. As a result, this research analyses the approaches taken by a selection of international airports spanning Africa, Europe, the Middle East and North America in delivering free Wi-Fi on their premises. The typical approaches taken in order to monetize this high frequency, high demand service are subsequently identified, also noting whether end user Personally Identifiable Information (PII) is collected in the process. Initial findings from the selection of 25 airports from 15 countries indicate that advertising based revenue models, premium (upgraded at a cost) internet service business models, as well as sponsor/third party internet service provision business models are most popular when it comes to airport Wi-Fi service delivery and monetisation. Overall, unique user identification (by means of collecting PII) to make use of these free Wi-Fi services at airports is required by 9 out of 25 (36%) airports, indicating that while Wi-Fi is still regarded as a high-value resource in certain jurisdictions (most notably in South Africa), liberalisation of access is becoming a global reality. The results of this study may be used not only by other airports, but also other high frequency tourist destinations, innovation hubs, entrepreneurial co-working spaces etc., who wish to introduce their own free Wi-Fi services or to diversify their existing revenue streams.
- Full Text:
- Authors: Louw, Candice
- Date: 2019
- Subjects: Airports , Air travel , Free Wi-Fi
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/398881 , uj:33226 , Citation: Louw, C. 2019. Airport Wi-Fi Service Delivery and Monetisation Strategies – an International Perspective. African Journal of Hospitality, Tourism and Leisure, 8(5):1-8. , ISSN: 2223-814X
- Description: Abstract: With internet connectivity becoming an important enabler to knowledge sharing, information access and communication, free Wi-Fi offerings are becoming more prevalent not only in a business context, but also in a leisure context. When looking at the tourism industry in particular, airports are often the point of embarkation and debarkation for very many data hungry travellers that are operating outside of their service provider’s jurisdiction. In both the case of the business and leisure traveller, free Wi-Fi offerings have become crucial to ensuring their further mobility. As a result, this research analyses the approaches taken by a selection of international airports spanning Africa, Europe, the Middle East and North America in delivering free Wi-Fi on their premises. The typical approaches taken in order to monetize this high frequency, high demand service are subsequently identified, also noting whether end user Personally Identifiable Information (PII) is collected in the process. Initial findings from the selection of 25 airports from 15 countries indicate that advertising based revenue models, premium (upgraded at a cost) internet service business models, as well as sponsor/third party internet service provision business models are most popular when it comes to airport Wi-Fi service delivery and monetisation. Overall, unique user identification (by means of collecting PII) to make use of these free Wi-Fi services at airports is required by 9 out of 25 (36%) airports, indicating that while Wi-Fi is still regarded as a high-value resource in certain jurisdictions (most notably in South Africa), liberalisation of access is becoming a global reality. The results of this study may be used not only by other airports, but also other high frequency tourist destinations, innovation hubs, entrepreneurial co-working spaces etc., who wish to introduce their own free Wi-Fi services or to diversify their existing revenue streams.
- Full Text:
Black Economic Empowerment and South African Tourism : The Early Pioneers
- Sixaba, Zinzi, Rogerson, Christian M.
- Authors: Sixaba, Zinzi , Rogerson, Christian M.
- Date: 2019
- Subjects: Black Economic Empowerment , Transformation , South African tourism industry
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396269 , uj:32894 , Citation: Sixaba, Z. & Rogerson, C.M. 2019. Black Economic Empowerment and South African Tourism: The Early Pioneers. African Journal of Hospitality, Tourism and Leisure, 8(4):1-10. , ISSN: 2223-814X
- Description: Abstract: The question of Black Economic Empowerment and redressing racial economic balances in South Africa has been a major policy theme since democratic transition in 1994. Amongst many sectors impacted by empowerment and transformation initiatives tourism has been prominent. National government has introduced a series of policy measures seeking to expand Black participation in the national tourism industry. A growing scholarship exists on this issue. It is argued that historical research contributes a fresh perspective on debates relating to Black Economic Empowerment and transformation of South Africa’s tourism industry. Using archival source material the article highlights the activities of two pioneer Black entrepreneurs whose involvement in the tourism industry of South Africa stretches back to the 19th century. It is recommended that further historical investigations are merited concerning issues around Black entrepreneurship in South Africa’s tourism industry prior to the implementation of transformation initiatives.
- Full Text:
- Authors: Sixaba, Zinzi , Rogerson, Christian M.
- Date: 2019
- Subjects: Black Economic Empowerment , Transformation , South African tourism industry
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396269 , uj:32894 , Citation: Sixaba, Z. & Rogerson, C.M. 2019. Black Economic Empowerment and South African Tourism: The Early Pioneers. African Journal of Hospitality, Tourism and Leisure, 8(4):1-10. , ISSN: 2223-814X
- Description: Abstract: The question of Black Economic Empowerment and redressing racial economic balances in South Africa has been a major policy theme since democratic transition in 1994. Amongst many sectors impacted by empowerment and transformation initiatives tourism has been prominent. National government has introduced a series of policy measures seeking to expand Black participation in the national tourism industry. A growing scholarship exists on this issue. It is argued that historical research contributes a fresh perspective on debates relating to Black Economic Empowerment and transformation of South Africa’s tourism industry. Using archival source material the article highlights the activities of two pioneer Black entrepreneurs whose involvement in the tourism industry of South Africa stretches back to the 19th century. It is recommended that further historical investigations are merited concerning issues around Black entrepreneurship in South Africa’s tourism industry prior to the implementation of transformation initiatives.
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Employee training contributes to service quality and therefore sustainability
- Sao Joao, E. A., Spowart, J., Taylor, A.
- Authors: Sao Joao, E. A. , Spowart, J. , Taylor, A.
- Date: 2019
- Subjects: Employee training and development , Human resources , Club management
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/294075 , uj:31989 , Citation: Sao Joao, E.A., Spowart, J. & Taylor, A. 2019. Employee training contributes to service quality and therefore sustainability. African Journal of Hospitality, Tourism and Leisure, 8(2):1-15. , ISSN: 2223-814X
- Description: Abstract: The truism is that training contributes to employee growth and satisfaction but how does it impact on service quality? The objective of this study was to examine the relationship between human resources, employee productivity and sustainability within the golf club sector of the hospitality industry. The study aims to dispel the idea that training is not essential for both employee and organisation. The study used a mixed method approach with both quantitative and qualitative data to establish resource efficiency within golf clubs to ensure sustainability. Firstly, the questionnaire to the club managers provided data about the general human resource and employee information. Secondly, the interviews established the resources necessary to satisfy the needs of the members, which assist the clubs to remain sustainable. Training remains a necessary part of employee retention and staff development but also contributes to improved service quality. The retention of members and employees satisfies the aspects of economic and social sustainability, as there is an improvement in the business finances, as well as a positive impact on the community. The study reconfirms the necessity to upskill employees. Training is viewed as an incentive to the employee but contributes to the sustainability of the clubs because productivity and service quality is improved.
- Full Text:
- Authors: Sao Joao, E. A. , Spowart, J. , Taylor, A.
- Date: 2019
- Subjects: Employee training and development , Human resources , Club management
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/294075 , uj:31989 , Citation: Sao Joao, E.A., Spowart, J. & Taylor, A. 2019. Employee training contributes to service quality and therefore sustainability. African Journal of Hospitality, Tourism and Leisure, 8(2):1-15. , ISSN: 2223-814X
- Description: Abstract: The truism is that training contributes to employee growth and satisfaction but how does it impact on service quality? The objective of this study was to examine the relationship between human resources, employee productivity and sustainability within the golf club sector of the hospitality industry. The study aims to dispel the idea that training is not essential for both employee and organisation. The study used a mixed method approach with both quantitative and qualitative data to establish resource efficiency within golf clubs to ensure sustainability. Firstly, the questionnaire to the club managers provided data about the general human resource and employee information. Secondly, the interviews established the resources necessary to satisfy the needs of the members, which assist the clubs to remain sustainable. Training remains a necessary part of employee retention and staff development but also contributes to improved service quality. The retention of members and employees satisfies the aspects of economic and social sustainability, as there is an improvement in the business finances, as well as a positive impact on the community. The study reconfirms the necessity to upskill employees. Training is viewed as an incentive to the employee but contributes to the sustainability of the clubs because productivity and service quality is improved.
- Full Text:
Factors inhibiting large enterprises from establishing sustainable linkages with black-owned tourism SMMEs in South Africa
- Authors: Harilal, V. , Nyikana, S.
- Date: 2019
- Subjects: Tourism , SMMEs , Linkages
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/293537 , uj:31918 , Citation: Harilal, V. & Nyikana, S. 2019. Factors inhibiting large enterprises from establishing sustainable linkages with black-owned tourism SMMEs in South Africa. African Journal of Hospitality, Tourism and Leisure, 8(3):1-14. , ISSN: 2223-814X
- Description: Abstract: South African policy has identified the need for the tourism sector to undergo transformation, especially in relation to the black ownership of tourism companies. However, in reality the above has not taken place at the pace that the government desired, owing to various challenges. Of particular concern has been the uncertain nature of the effective linkages between large enterprises and smaller, black-owned enterprises, in relation to the opportunities that the large enterprises present for mutual benefit and participation in the tourism value chain. The current study aims at determining the main factors that inhibit large enterprises from establishing such long-lasting business linkages with black-owned SMMEs, for the sustainable development of South Africa’s tourism industry. A qualitative research design was adopted in conducting the study. Through a series of interviews with large tourism enterprises, the study reveals a number of factors that impede cooperation between large and small tourism enterprises. Among others are the negative perceptions that are held by large businesses regarding the capacity and resourcing of small black enterprises, as well as the lack of access between the two, linked to the procurement patterns of large enterprises, in particular. The study, therefore, proposes some potential strategies for nationwide adoption, which might serve to improve cooperation between the large and small enterprises for the overall benefit of the South African tourism industry, thereby forming sustainable linkages between the dominant large enterprises and the smaller, blackowned tourism SMMEs.
- Full Text:
- Authors: Harilal, V. , Nyikana, S.
- Date: 2019
- Subjects: Tourism , SMMEs , Linkages
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/293537 , uj:31918 , Citation: Harilal, V. & Nyikana, S. 2019. Factors inhibiting large enterprises from establishing sustainable linkages with black-owned tourism SMMEs in South Africa. African Journal of Hospitality, Tourism and Leisure, 8(3):1-14. , ISSN: 2223-814X
- Description: Abstract: South African policy has identified the need for the tourism sector to undergo transformation, especially in relation to the black ownership of tourism companies. However, in reality the above has not taken place at the pace that the government desired, owing to various challenges. Of particular concern has been the uncertain nature of the effective linkages between large enterprises and smaller, black-owned enterprises, in relation to the opportunities that the large enterprises present for mutual benefit and participation in the tourism value chain. The current study aims at determining the main factors that inhibit large enterprises from establishing such long-lasting business linkages with black-owned SMMEs, for the sustainable development of South Africa’s tourism industry. A qualitative research design was adopted in conducting the study. Through a series of interviews with large tourism enterprises, the study reveals a number of factors that impede cooperation between large and small tourism enterprises. Among others are the negative perceptions that are held by large businesses regarding the capacity and resourcing of small black enterprises, as well as the lack of access between the two, linked to the procurement patterns of large enterprises, in particular. The study, therefore, proposes some potential strategies for nationwide adoption, which might serve to improve cooperation between the large and small enterprises for the overall benefit of the South African tourism industry, thereby forming sustainable linkages between the dominant large enterprises and the smaller, blackowned tourism SMMEs.
- Full Text:
How African is the African Journal of Hospitality Tourism and Leisure? An analysis of publishing trends for the period 2011-2018
- Rogerson, Christian M., Rogerson, Jayne M.
- Authors: Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2019
- Subjects: Tourism , Hospitality and leisure journals , Publishing patterns
- Language: English
- Type: Article
- Identifier: http://ujcontent.uj.ac.za8080/10210/387968 , http://hdl.handle.net/10210/294107 , uj:31993 , Citation: Rogerson, C.M. & Rogerson, J.M. 2019. How African is the African Journal of Hospitality Tourism and Leisure? An analysis of publishing trends for the period 2011-2018. African Journal of Hospitality, Tourism and Leisure, 8(2):1-17. , ISSN: 2223-814X
- Description: Abstract: There is a subset of scholarship that relates to analysis of a particular discipline’s leading scholarly journals and their published articles. In the fields of tourism, hospitality and leisure is the appearance and rise of a body of international literature which examines variously the thematic contents, leading individual authors, institutions and citations of journals. In Africa only a limited literature exists about publishing in the field of tourism, hospitality and leisure. This paper offers an exploratory analysis of publishing and in particular of patterns of production and consumption of research articles in the African Journal of Hospitality, Tourism and Leisure. Major attention is given to the African contribution to and of the journal. It is disclosed that the journal has expanded greatly in terms of its published output since 2014. Further, it has established a critical research focus on the tourism, hospitality and leisure sectors in Africa. Although the largest share of contributions are generated from and about South Africa the journal has a reach and impact beyond that country as indexed by the range of other African countries represented in the journal. Arguably, in terms of the consumption of published articles and research in the journal it is disconcerting to reveal the relatively high proportion of articles published in the journal which seemingly fail to attract any citations in other scholarship in the field of tourism, hospitality and leisure.
- Full Text:
- Authors: Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2019
- Subjects: Tourism , Hospitality and leisure journals , Publishing patterns
- Language: English
- Type: Article
- Identifier: http://ujcontent.uj.ac.za8080/10210/387968 , http://hdl.handle.net/10210/294107 , uj:31993 , Citation: Rogerson, C.M. & Rogerson, J.M. 2019. How African is the African Journal of Hospitality Tourism and Leisure? An analysis of publishing trends for the period 2011-2018. African Journal of Hospitality, Tourism and Leisure, 8(2):1-17. , ISSN: 2223-814X
- Description: Abstract: There is a subset of scholarship that relates to analysis of a particular discipline’s leading scholarly journals and their published articles. In the fields of tourism, hospitality and leisure is the appearance and rise of a body of international literature which examines variously the thematic contents, leading individual authors, institutions and citations of journals. In Africa only a limited literature exists about publishing in the field of tourism, hospitality and leisure. This paper offers an exploratory analysis of publishing and in particular of patterns of production and consumption of research articles in the African Journal of Hospitality, Tourism and Leisure. Major attention is given to the African contribution to and of the journal. It is disclosed that the journal has expanded greatly in terms of its published output since 2014. Further, it has established a critical research focus on the tourism, hospitality and leisure sectors in Africa. Although the largest share of contributions are generated from and about South Africa the journal has a reach and impact beyond that country as indexed by the range of other African countries represented in the journal. Arguably, in terms of the consumption of published articles and research in the journal it is disconcerting to reveal the relatively high proportion of articles published in the journal which seemingly fail to attract any citations in other scholarship in the field of tourism, hospitality and leisure.
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Perceptions of local residents and authorities on human–wildlife coexistence in Zimbabwe
- Mudimba, Talent, Tichaawa, Tembi M.
- Authors: Mudimba, Talent , Tichaawa, Tembi M.
- Date: 2019
- Subjects: Human–wildlife conflicts , Human–wildlife coexistence , Sustainable conservation tourism
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396255 , uj:32892 , Citation: Mudimba, T. & Tichaawa, T.M. 2019. Perceptions of local residents and authorities on human–wildlife coexistence in Zimbabwe. African Journal of Hospitality, Tourism and Leisure, 8(4):1-17. , ISSN: 2223-814X
- Description: Abstract: Human–wildlife conflicts (HWCs) in human–wildlife coexisting communities have emerged as a direct impediment to sustainable conservation tourism in the protected areas (PAs). Despite the overemphasised prospects for conservation tourism redeeming worn-out economies in the human–wildlife coexisting communities, the resurgence of HWCs has resulted in the host communities’ resistance to human–wildlife coexistence (HWC). Subsequently, the community resistance to coexistence is a further deterrent to sustainable conservation tourism development. Based on the Victoria Falls case, this paper seeks to investigate HWCs affecting tourism development in human–wildlife coexisting communities, with the subsequent aim of suggesting policy and recommendations that promote symbiosis for sustainable tourism in terms of the communities residing in Zimbabwean PAs. Surveys and interviews were conducted with 265 household resource-related persons. The findings revealed that human population growth and urbanisation contribute significantly to HWCs in Victoria Falls. Furthermore, the results show that, despite the existing HWCs, the majority of the residents are open to HWC, if the processes of policy formulation and implementation inclusively embrace full local residents’ participation.
- Full Text:
- Authors: Mudimba, Talent , Tichaawa, Tembi M.
- Date: 2019
- Subjects: Human–wildlife conflicts , Human–wildlife coexistence , Sustainable conservation tourism
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396255 , uj:32892 , Citation: Mudimba, T. & Tichaawa, T.M. 2019. Perceptions of local residents and authorities on human–wildlife coexistence in Zimbabwe. African Journal of Hospitality, Tourism and Leisure, 8(4):1-17. , ISSN: 2223-814X
- Description: Abstract: Human–wildlife conflicts (HWCs) in human–wildlife coexisting communities have emerged as a direct impediment to sustainable conservation tourism in the protected areas (PAs). Despite the overemphasised prospects for conservation tourism redeeming worn-out economies in the human–wildlife coexisting communities, the resurgence of HWCs has resulted in the host communities’ resistance to human–wildlife coexistence (HWC). Subsequently, the community resistance to coexistence is a further deterrent to sustainable conservation tourism development. Based on the Victoria Falls case, this paper seeks to investigate HWCs affecting tourism development in human–wildlife coexisting communities, with the subsequent aim of suggesting policy and recommendations that promote symbiosis for sustainable tourism in terms of the communities residing in Zimbabwean PAs. Surveys and interviews were conducted with 265 household resource-related persons. The findings revealed that human population growth and urbanisation contribute significantly to HWCs in Victoria Falls. Furthermore, the results show that, despite the existing HWCs, the majority of the residents are open to HWC, if the processes of policy formulation and implementation inclusively embrace full local residents’ participation.
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The tourism sharing economy and sustainability in developing countries : contribution to SDGs in the hospitality sector
- Authors: Shereni, Ngoni Courage
- Date: 2019
- Subjects: Sharing economy , Collaborative economy , SDGs
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/404397 , uj:33912 , ISSN: 2223-814X , Citation: Shereni, N.C. 2019. The tourism sharing economy and sustainability in developing countries : contribution to SDGs in the hospitality sector. African Journal of Hospitality, Tourism and Leisure, Volume 8 (5).
- Description: Abstract: The tourism sharing economy applies the latest technological applications to monetize excess capacity and to provide ease of access to tourism resources. This concept is premised on the idea of collaborative consumption which emphasizes the importance of access rather than ownership. Homestays through Peer to Peer (P2P) and Business to Consumer (B2C) platforms are on the rise in the global tourism industry and the impacts of this phenomenon on sustainability are significant. In this era of Sustainable Development Goals (SDGs) it becomes important for accommodation providers to leverage off business models that contribute to sustainability. This study is based on a review of literature and addresses how the hospitality sector in developing countries can leverage on the sharing economy to contribute to the achievement of SDGs. The findings suggest that the sharing economy is still in its infancy in sub-Saharan African countries. The extant literature points to the fact that accommodation sharing can contribute to eight of the SDGs, namely 1, 4, 8, 9, 11, 12, 13 and 16.
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- Authors: Shereni, Ngoni Courage
- Date: 2019
- Subjects: Sharing economy , Collaborative economy , SDGs
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/404397 , uj:33912 , ISSN: 2223-814X , Citation: Shereni, N.C. 2019. The tourism sharing economy and sustainability in developing countries : contribution to SDGs in the hospitality sector. African Journal of Hospitality, Tourism and Leisure, Volume 8 (5).
- Description: Abstract: The tourism sharing economy applies the latest technological applications to monetize excess capacity and to provide ease of access to tourism resources. This concept is premised on the idea of collaborative consumption which emphasizes the importance of access rather than ownership. Homestays through Peer to Peer (P2P) and Business to Consumer (B2C) platforms are on the rise in the global tourism industry and the impacts of this phenomenon on sustainability are significant. In this era of Sustainable Development Goals (SDGs) it becomes important for accommodation providers to leverage off business models that contribute to sustainability. This study is based on a review of literature and addresses how the hospitality sector in developing countries can leverage on the sharing economy to contribute to the achievement of SDGs. The findings suggest that the sharing economy is still in its infancy in sub-Saharan African countries. The extant literature points to the fact that accommodation sharing can contribute to eight of the SDGs, namely 1, 4, 8, 9, 11, 12, 13 and 16.
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Towards a sustainable coastal tourism development in Ghana
- Eshun, Gabriel, Tichaawa, Tembi M., Appiah, Divine Odame
- Authors: Eshun, Gabriel , Tichaawa, Tembi M. , Appiah, Divine Odame
- Date: 2019
- Subjects: Coastal tourism , policies , sanitation
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396245 , uj:32891 , Citation: Eshun, G., Tichaawa, T.M. & Appiah, D. 2019. Towards a sustainable coastal tourism development in Ghana. African Journal of Hospitality, Tourism and Leisure, 8(4): 1-18. , ISSN: 2223-814X
- Description: Abstract: Beaches are great resources for coastal tourism development. They attract a large number of domestic and international tourists. This study focuses on ensuring clean beaches in Ghana for robust and sustainable coastal tourism development. The study specifically addressed the following objectives: policies to ensure clean beach, stakeholders’ participation, promotional activities and sanitation challenges facing beaches in Ghana. The study employed both quantitative and qualitative approaches. This involved administering semi-structured questionnaires to a total of 150 residents from the study community through convenience sampling. Using purposive sampling, key stakeholders from the Ministry of Tourism, Arts and Culture, Environmental Protection Agency, Accra Metropolitan Assembly and Ministry of Sanitation were interviewed. Also, through purposive sampling, management from Labadi Beach Resort, La Pleasure Beach Resort, Coco Beach, Next Door Beach, Laboma Beach, Bojo Beach, and La Palm Royal Beach were interviewed towards addressing the study objectives. The quantitative data were analysed using descriptive and inferential statistics with the aid of IBM SPSS Version 20.0. The data from the interviews were subjected to thematic explication. The findings revealed that there are some policy measures and practices in place to clean beaches, especially in Accra. However, factors such as limited local participation in beach cleaning, a poor image in some of the sites due to poor sanitation, poor facilities, ineffective coordination among stakeholders remain to be addressed towards achieving sustainable coastal tourism in Ghana.
- Full Text:
- Authors: Eshun, Gabriel , Tichaawa, Tembi M. , Appiah, Divine Odame
- Date: 2019
- Subjects: Coastal tourism , policies , sanitation
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/396245 , uj:32891 , Citation: Eshun, G., Tichaawa, T.M. & Appiah, D. 2019. Towards a sustainable coastal tourism development in Ghana. African Journal of Hospitality, Tourism and Leisure, 8(4): 1-18. , ISSN: 2223-814X
- Description: Abstract: Beaches are great resources for coastal tourism development. They attract a large number of domestic and international tourists. This study focuses on ensuring clean beaches in Ghana for robust and sustainable coastal tourism development. The study specifically addressed the following objectives: policies to ensure clean beach, stakeholders’ participation, promotional activities and sanitation challenges facing beaches in Ghana. The study employed both quantitative and qualitative approaches. This involved administering semi-structured questionnaires to a total of 150 residents from the study community through convenience sampling. Using purposive sampling, key stakeholders from the Ministry of Tourism, Arts and Culture, Environmental Protection Agency, Accra Metropolitan Assembly and Ministry of Sanitation were interviewed. Also, through purposive sampling, management from Labadi Beach Resort, La Pleasure Beach Resort, Coco Beach, Next Door Beach, Laboma Beach, Bojo Beach, and La Palm Royal Beach were interviewed towards addressing the study objectives. The quantitative data were analysed using descriptive and inferential statistics with the aid of IBM SPSS Version 20.0. The data from the interviews were subjected to thematic explication. The findings revealed that there are some policy measures and practices in place to clean beaches, especially in Accra. However, factors such as limited local participation in beach cleaning, a poor image in some of the sites due to poor sanitation, poor facilities, ineffective coordination among stakeholders remain to be addressed towards achieving sustainable coastal tourism in Ghana.
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Community perceptions of the economic impacts of ecotourism in Cameroon
- Harilal, Vyasha, Tichaawa, Tembi M.
- Authors: Harilal, Vyasha , Tichaawa, Tembi M.
- Date: 2020
- Subjects: Ecotourism , Economic impacts , Cameroon
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460782 , uj:41016 , ISSN: 2223-814X , Citation: Harilal, V. & Tichaawa, T.M. (2020). Community Perceptions of the Economic Impacts of Ecotourism in Cameroon. African Journal of Hospitality, Tourism and Leisure, 9(6):959-978. DOI: https://doi.org/10.46222/ajhtl.19770720-62
- Description: Abstract: This study aimed to investigate community perceptions of the economic impact of ecotourism in Cameroon. Using a mixed-method research approach, based on two case study areas (the Mount Cameroon National Park and the Douala Edéa Wildlife Reserve), community surveys were administered to 442 households. In addition, in-depth, face-to-face interviews were conducted with relevant key informants. Key findings suggest that, while respondents generally agreed that ecotourism has many positive economic benefits, such benefits are often concentrated at government level, or contained within privately owned businesses. The lack of benefit sharing can be attributed to the low level of involvement of locals in the sector, unsuitable management practices that promote neither inclusiveness, nor the nomination of locals as economic beneficiaries of the sector, and an absence of dedicated ecotourism policy to guide the overall development and management of the sector. The study recommends that policies and strategies that encourage local economic development from ecotourism be established in the country, to ensure that the appropriate structures are put in place for the equitable distribution of the economic benefits to locals.
- Full Text:
- Authors: Harilal, Vyasha , Tichaawa, Tembi M.
- Date: 2020
- Subjects: Ecotourism , Economic impacts , Cameroon
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460782 , uj:41016 , ISSN: 2223-814X , Citation: Harilal, V. & Tichaawa, T.M. (2020). Community Perceptions of the Economic Impacts of Ecotourism in Cameroon. African Journal of Hospitality, Tourism and Leisure, 9(6):959-978. DOI: https://doi.org/10.46222/ajhtl.19770720-62
- Description: Abstract: This study aimed to investigate community perceptions of the economic impact of ecotourism in Cameroon. Using a mixed-method research approach, based on two case study areas (the Mount Cameroon National Park and the Douala Edéa Wildlife Reserve), community surveys were administered to 442 households. In addition, in-depth, face-to-face interviews were conducted with relevant key informants. Key findings suggest that, while respondents generally agreed that ecotourism has many positive economic benefits, such benefits are often concentrated at government level, or contained within privately owned businesses. The lack of benefit sharing can be attributed to the low level of involvement of locals in the sector, unsuitable management practices that promote neither inclusiveness, nor the nomination of locals as economic beneficiaries of the sector, and an absence of dedicated ecotourism policy to guide the overall development and management of the sector. The study recommends that policies and strategies that encourage local economic development from ecotourism be established in the country, to ensure that the appropriate structures are put in place for the equitable distribution of the economic benefits to locals.
- Full Text:
Community perceptions on the socio-economic impacts of wildlife tourism from the Kgalagadi Transfrontier Park in Botswana : the case of Tsabong
- Lekgau, Refiloe Julia, Tichaawa, Tembi M.
- Authors: Lekgau, Refiloe Julia , Tichaawa, Tembi M.
- Date: 2020
- Subjects: Wildlife tourism , Community perceptions , Employment generation
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460790 , uj:41017 , Citation: Lekgau, R.J. & Tichaawa, T.M. (2020). Community Perceptions on the Socio-economic Impacts of Wildlife Tourism from the Kgalagadi Transfrontier Park in Botswana: The Case of Tsabong. African Journal of Hospitality, Tourism and Leisure, 9(6):1044-1059. DOI: https://doi.org/10.46222/ajhtl.19770720-67 , ISSN: 2223-814X
- Description: Abstract: The overall purpose of the current study was to investigate the socio-economic contributions made by wildlife tourism in the Kgalagadi Transfrontier Park to a community living adjacent to the Park. Following a mixed methods approach, the study used Tsabong, a community in Botswana, as the case study area. Interviews were conducted with key tourism stakeholders and semi-structured questionnaires were distributed to the residents involved. The study found that (i) wildlife tourism has contributed to employment creation and economic development in Tsabong, (ii) wildlife tourism has increased the community’s sense of pride in their culture and preservation of local culture because of wildlife tourism, however, also revealed that (iii) local community participation in wildlife tourism and conservation projects of the KTP is generally low and (iv) positive economic benefits of wildlife tourism are not seen by the entire community. The main recommendations of the study centre on facilitating community participation in the collaborative management of the Park.
- Full Text:
- Authors: Lekgau, Refiloe Julia , Tichaawa, Tembi M.
- Date: 2020
- Subjects: Wildlife tourism , Community perceptions , Employment generation
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460790 , uj:41017 , Citation: Lekgau, R.J. & Tichaawa, T.M. (2020). Community Perceptions on the Socio-economic Impacts of Wildlife Tourism from the Kgalagadi Transfrontier Park in Botswana: The Case of Tsabong. African Journal of Hospitality, Tourism and Leisure, 9(6):1044-1059. DOI: https://doi.org/10.46222/ajhtl.19770720-67 , ISSN: 2223-814X
- Description: Abstract: The overall purpose of the current study was to investigate the socio-economic contributions made by wildlife tourism in the Kgalagadi Transfrontier Park to a community living adjacent to the Park. Following a mixed methods approach, the study used Tsabong, a community in Botswana, as the case study area. Interviews were conducted with key tourism stakeholders and semi-structured questionnaires were distributed to the residents involved. The study found that (i) wildlife tourism has contributed to employment creation and economic development in Tsabong, (ii) wildlife tourism has increased the community’s sense of pride in their culture and preservation of local culture because of wildlife tourism, however, also revealed that (iii) local community participation in wildlife tourism and conservation projects of the KTP is generally low and (iv) positive economic benefits of wildlife tourism are not seen by the entire community. The main recommendations of the study centre on facilitating community participation in the collaborative management of the Park.
- Full Text:
Profiling and examining travel patterns pertaining to domestic tourism in Lesotho
- Bob, Urmilla, Swart, Kamilla, Perry, Edwin C., Gounden, Dinolen
- Authors: Bob, Urmilla , Swart, Kamilla , Perry, Edwin C. , Gounden, Dinolen
- Date: 2020
- Subjects: Tourism , Tourist profiles , Lesotho
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460798 , uj:41018 , Citation: Bob, U., Swart, K., Perry, E.C. & Gounden, D. (2020). Profiling and Examining Travel Patterns Pertaining to Domestic Tourism in Lesotho. African Journal of Hospitality, Tourism and Leisure, 9(6):1076-1092. DOI: https://doi.org/10.46222/ajhtl.19770720-69 , ISSN: 2223-814X
- Description: Abstract: While some studies have examined aspects of tourism in Lesotho, there is limited research examining domestic tourist profiles and travel patterns, crucial to unlocking Lesotho’s domestic tourism potential. There is a need for such research to enable the development of appropriate tourism products and strategies. This study then critically examines results from a household survey that was undertaken in Lesotho to assess domestic tourists’ profiles, travel patterns, main motivations, and tourism products or services. Face-to-face interviews were conducted in 1 210 households across all administrative districts of Lesotho using a proportionate sampling approach. Within each District, a systematic sampling approach was adopted to minimise bias. Lesotho has several tourism products such as cultural and heritage sites, nature-based destinations and unique leisure experiences. Pre COVID-19 levels of domestic tourism and travel were relatively high. The study found that several socio-economic factors influence the willingness and ability of households to consume domestic tourism products. It is concluded that domestic tourism in Lesotho can be improved with better, more appropriate communication and marketing strategies, as well as an upgraded transport infrastructure and tourism services.
- Full Text:
- Authors: Bob, Urmilla , Swart, Kamilla , Perry, Edwin C. , Gounden, Dinolen
- Date: 2020
- Subjects: Tourism , Tourist profiles , Lesotho
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460798 , uj:41018 , Citation: Bob, U., Swart, K., Perry, E.C. & Gounden, D. (2020). Profiling and Examining Travel Patterns Pertaining to Domestic Tourism in Lesotho. African Journal of Hospitality, Tourism and Leisure, 9(6):1076-1092. DOI: https://doi.org/10.46222/ajhtl.19770720-69 , ISSN: 2223-814X
- Description: Abstract: While some studies have examined aspects of tourism in Lesotho, there is limited research examining domestic tourist profiles and travel patterns, crucial to unlocking Lesotho’s domestic tourism potential. There is a need for such research to enable the development of appropriate tourism products and strategies. This study then critically examines results from a household survey that was undertaken in Lesotho to assess domestic tourists’ profiles, travel patterns, main motivations, and tourism products or services. Face-to-face interviews were conducted in 1 210 households across all administrative districts of Lesotho using a proportionate sampling approach. Within each District, a systematic sampling approach was adopted to minimise bias. Lesotho has several tourism products such as cultural and heritage sites, nature-based destinations and unique leisure experiences. Pre COVID-19 levels of domestic tourism and travel were relatively high. The study found that several socio-economic factors influence the willingness and ability of households to consume domestic tourism products. It is concluded that domestic tourism in Lesotho can be improved with better, more appropriate communication and marketing strategies, as well as an upgraded transport infrastructure and tourism services.
- Full Text:
The impact of demographic influences on work engagement for front of house female hotel employees
- Mokhine, Palesa, Geyser, Ita
- Authors: Mokhine, Palesa , Geyser, Ita
- Date: 2020
- Subjects: Work engagement , Front of house female employees , Demographic influences
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/458171 , uj:40685 , Citation: Mokhine, P. & Geyser, I. (2020). The Impact of Demographic Influences on Work Engagement for Front of House Female Employees. African Journal of Hospitality, Tourism and Leisure, 9(5):842-855. DOI: https://doi.org/10.46222/ajhtl.19770720-55 , ISSN: 2223-814X
- Description: Abstract: The demographic influences affecting the wellbeing of front of house (FoH) female employees who are employed in hotels. The work engagement subscales, vigour, dedication and absorption were measured against the participants’ age, level of education and marital status. A cross-sectional survey was done from a sample (n = 100) of female participants. A biographical questionnaire and The Utrecht Work Engagement Scale (UWES) were administered. Significant relationships were found on the vigour, dedication and absorption subscales. FoH female employees younger than 35, those with tertiary education and those without life partners displayed higher levels of wellbeing. Therefore work engagement levels vary with regards to age, marital and educational status. Human resource specialists for hotels could measure work engagement and apply it through in-house policies and supportive practices as well as defend these practices regarding their FOH female employees as female employees are the majority of employees within the hospitality industry. The workforce in South Africa is characterized by demographic diversity. The variances of work engagement are imperative as it enhances the guest experience and improves productivity and ultimately increases financial turnover for the hotels who operate in a very competitive market.
- Full Text:
- Authors: Mokhine, Palesa , Geyser, Ita
- Date: 2020
- Subjects: Work engagement , Front of house female employees , Demographic influences
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/458171 , uj:40685 , Citation: Mokhine, P. & Geyser, I. (2020). The Impact of Demographic Influences on Work Engagement for Front of House Female Employees. African Journal of Hospitality, Tourism and Leisure, 9(5):842-855. DOI: https://doi.org/10.46222/ajhtl.19770720-55 , ISSN: 2223-814X
- Description: Abstract: The demographic influences affecting the wellbeing of front of house (FoH) female employees who are employed in hotels. The work engagement subscales, vigour, dedication and absorption were measured against the participants’ age, level of education and marital status. A cross-sectional survey was done from a sample (n = 100) of female participants. A biographical questionnaire and The Utrecht Work Engagement Scale (UWES) were administered. Significant relationships were found on the vigour, dedication and absorption subscales. FoH female employees younger than 35, those with tertiary education and those without life partners displayed higher levels of wellbeing. Therefore work engagement levels vary with regards to age, marital and educational status. Human resource specialists for hotels could measure work engagement and apply it through in-house policies and supportive practices as well as defend these practices regarding their FOH female employees as female employees are the majority of employees within the hospitality industry. The workforce in South Africa is characterized by demographic diversity. The variances of work engagement are imperative as it enhances the guest experience and improves productivity and ultimately increases financial turnover for the hotels who operate in a very competitive market.
- Full Text:
The making of a ‘Big 5’ game reserve as an urban tourism destination : Dinokeng, South Africa
- Burton, Calum, Rogerson, Christian M., Rogerson, Jayne M.
- Authors: Burton, Calum , Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2020
- Subjects: Urban tourism , Game reserve , Gauteng
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460774 , uj:41015 , ISSN: 2223-814X , Citation: Burton, C., Rogerson, C.M. & Rogerson, J.M. (2020). The Making of a ‘Big 5’ Game Reserve as an Urban Tourism Destination: Dinokeng, South Africa. African Journal of Hospitality, Tourism and Leisure, 9(6):892-911. DOI: https://doi.org/10.46222/ajhtl.19770720-58
- Description: Abstract: Since 2000, against the background of chronically high levels of city unemployment and of the stagnation or rundown of the manufacturing sector, many urban governments across South Africa pivoted towards the building of competitive tourism economies as an anchor for local economic development, employment creation and small enterprise development. With the tourism sector being the most popular sectoral focus for local economic development programming in South Africa, the evolution of place-based development initiatives around tourism is a topic of policy relevance. This paper contributes to tourism scholarship concerning new product innovation and development for urban tourism in South Africa. It investigates the unfolding planning and challenges of a unique tourism development project for the creation of a ‘big 5’ game reserve located on the periphery of the country’s major metropolitan complex and economic hub, Gauteng province. The evolution of the project and the challenges of destination development are themes under scrutiny.
- Full Text:
- Authors: Burton, Calum , Rogerson, Christian M. , Rogerson, Jayne M.
- Date: 2020
- Subjects: Urban tourism , Game reserve , Gauteng
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/460774 , uj:41015 , ISSN: 2223-814X , Citation: Burton, C., Rogerson, C.M. & Rogerson, J.M. (2020). The Making of a ‘Big 5’ Game Reserve as an Urban Tourism Destination: Dinokeng, South Africa. African Journal of Hospitality, Tourism and Leisure, 9(6):892-911. DOI: https://doi.org/10.46222/ajhtl.19770720-58
- Description: Abstract: Since 2000, against the background of chronically high levels of city unemployment and of the stagnation or rundown of the manufacturing sector, many urban governments across South Africa pivoted towards the building of competitive tourism economies as an anchor for local economic development, employment creation and small enterprise development. With the tourism sector being the most popular sectoral focus for local economic development programming in South Africa, the evolution of place-based development initiatives around tourism is a topic of policy relevance. This paper contributes to tourism scholarship concerning new product innovation and development for urban tourism in South Africa. It investigates the unfolding planning and challenges of a unique tourism development project for the creation of a ‘big 5’ game reserve located on the periphery of the country’s major metropolitan complex and economic hub, Gauteng province. The evolution of the project and the challenges of destination development are themes under scrutiny.
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Business challenges of arts and crafts street vendors at key tourist attractions in Soweto, South Africa
- Moagi, Thato Joseph, Ivanovic, Milena, Adinolfi, Maisa Correia
- Authors: Moagi, Thato Joseph , Ivanovic, Milena , Adinolfi, Maisa Correia
- Date: 2021
- Subjects: Arts and crafts street vendors , Mandela House Museum , Vilakazi street
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/487885 , uj:44429 , Citation: Moagi, T.J., Ivanovic, M & Adinolfi, M.C. (2021). Business Challenges of Arts and Crafts Street Vendors at Key Tourist Attractions in Soweto, South Africa. African Journal of Hospitality, Tourism and Leisure, 10(1):85-101. DOI: https://doi.org/10.46222/ajhtl.19770720-88 , ISSN: 2223-814X
- Description: Abstract: Soweto is South Africa’s most iconic tourist destination, providing local street vendors with an opportunity to sell arts and crafts. This paper presents a detailed overview of business challenges faced by a population of 60 arts and crafts street vendors operating at two main tourist attractions in Soweto, the Mandela House/Museum and the Hector Pieterson Memorial. The study employs a mixed methodology based on a four-stage exploratory sequential research design. The profile characteristics of arts and craft street vendors lead to some interesting conclusions whereby the triangulation of qualitative and quantitative results reveals the main challenges in operating their businesses. They are grouped as: a) inadequate infrastructure, especially a lack of dedicated trading space and storage facilities; b) lack of safety due to high levels of congestion and crime affecting daily trade; and c) non-compliance with legislation, lack of government funding and reliance on the cash economy. The study presents a contribution to tourism literature on the little-known challenges of informal businesses trading as arts and crafts street vendors at main tourist attractions in Soweto.
- Full Text:
- Authors: Moagi, Thato Joseph , Ivanovic, Milena , Adinolfi, Maisa Correia
- Date: 2021
- Subjects: Arts and crafts street vendors , Mandela House Museum , Vilakazi street
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/487885 , uj:44429 , Citation: Moagi, T.J., Ivanovic, M & Adinolfi, M.C. (2021). Business Challenges of Arts and Crafts Street Vendors at Key Tourist Attractions in Soweto, South Africa. African Journal of Hospitality, Tourism and Leisure, 10(1):85-101. DOI: https://doi.org/10.46222/ajhtl.19770720-88 , ISSN: 2223-814X
- Description: Abstract: Soweto is South Africa’s most iconic tourist destination, providing local street vendors with an opportunity to sell arts and crafts. This paper presents a detailed overview of business challenges faced by a population of 60 arts and crafts street vendors operating at two main tourist attractions in Soweto, the Mandela House/Museum and the Hector Pieterson Memorial. The study employs a mixed methodology based on a four-stage exploratory sequential research design. The profile characteristics of arts and craft street vendors lead to some interesting conclusions whereby the triangulation of qualitative and quantitative results reveals the main challenges in operating their businesses. They are grouped as: a) inadequate infrastructure, especially a lack of dedicated trading space and storage facilities; b) lack of safety due to high levels of congestion and crime affecting daily trade; and c) non-compliance with legislation, lack of government funding and reliance on the cash economy. The study presents a contribution to tourism literature on the little-known challenges of informal businesses trading as arts and crafts street vendors at main tourist attractions in Soweto.
- Full Text: