Residents’ perceptions and attitudes towards urban tourism product offerings in Harare, Zimbabwe
- Makoni, Logistic, Tichaawa, Tembi M.
- Authors: Makoni, Logistic , Tichaawa, Tembi M.
- Date: 2017
- Subjects: Residents , Tourism product offerings , Urban tourism
- Language: English
- Type: Article
- Identifier: http://ujcontent.uj.ac.za8080/10210/381064 , http://hdl.handle.net/10210/248434 , uj:25825 , Citation: Makoni, L. & Tichaawa, T.M. 2017. Residents’ perceptions and attitudes towards urban tourism product offerings in Harare, Zimbabwe. African Journal of Hospitality, Tourism and Leisure, 6(4):1-15. , ISSN: 2223-814X
- Description: Abstract: The main objective of the study in this article was to evaluate the perceptions of some Harare residents on urban tourism product offerings, particularly with regards to the current state of tourism product offerings and their contribution to the residents’ livelihoods. A questionnaire technique was used to meet the objective of the study, in which the residents’ perceptions were measured on a five-point Likert scale. A total of 246 respondents were interviewed, with the findings proving that their perceptions about tourism offerings were generally negative. The results show that the highest perception score was for the item “the current tourism policy of Harare allows for the residents to engage in tourism activities” (2.72), whereas the lowest perception score was for the item “I am happy with the current quality of tourism offerings in Harare” (1.88). With regards to the results, the study concludes that there could be a lack of STD, which is considered an overall objective of tourism development, and this raises concerns in relation to the well-being of the residents in Harare. With regard to the results, the study identified the ZTA as the main stakeholder with the mandate to address such issues identified in the study, in which three recommendations were put forward: (1) To formulate a tourism policy that promotes effective community involvement; (2) to promote local investment in tourism, which could serve to attract the community members and to boost their participation in tourism activities; and (3) to promote domestic tourism to the residents in such a way as to change how the residents perceive tourism offerings in the country.
- Full Text:
- Authors: Makoni, Logistic , Tichaawa, Tembi M.
- Date: 2017
- Subjects: Residents , Tourism product offerings , Urban tourism
- Language: English
- Type: Article
- Identifier: http://ujcontent.uj.ac.za8080/10210/381064 , http://hdl.handle.net/10210/248434 , uj:25825 , Citation: Makoni, L. & Tichaawa, T.M. 2017. Residents’ perceptions and attitudes towards urban tourism product offerings in Harare, Zimbabwe. African Journal of Hospitality, Tourism and Leisure, 6(4):1-15. , ISSN: 2223-814X
- Description: Abstract: The main objective of the study in this article was to evaluate the perceptions of some Harare residents on urban tourism product offerings, particularly with regards to the current state of tourism product offerings and their contribution to the residents’ livelihoods. A questionnaire technique was used to meet the objective of the study, in which the residents’ perceptions were measured on a five-point Likert scale. A total of 246 respondents were interviewed, with the findings proving that their perceptions about tourism offerings were generally negative. The results show that the highest perception score was for the item “the current tourism policy of Harare allows for the residents to engage in tourism activities” (2.72), whereas the lowest perception score was for the item “I am happy with the current quality of tourism offerings in Harare” (1.88). With regards to the results, the study concludes that there could be a lack of STD, which is considered an overall objective of tourism development, and this raises concerns in relation to the well-being of the residents in Harare. With regard to the results, the study identified the ZTA as the main stakeholder with the mandate to address such issues identified in the study, in which three recommendations were put forward: (1) To formulate a tourism policy that promotes effective community involvement; (2) to promote local investment in tourism, which could serve to attract the community members and to boost their participation in tourism activities; and (3) to promote domestic tourism to the residents in such a way as to change how the residents perceive tourism offerings in the country.
- Full Text:
Sociodemographic influences on residents’ perceptions of tourism development in Zimbabwe
- Tichaawa, Tembi M., Makoni, Logistic
- Authors: Tichaawa, Tembi M. , Makoni, Logistic
- Date: 2018
- Subjects: Socieodemographic profiles , Residents , Tourism development
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271533 , uj:28881 , Citation: Tichaawa, T.M. & Makoni, L. 2018. Sociodemographic influences on residents’ perceptions of tourism development in Zimbabwe. GeoJournal of Tourism and Geosites, 22(2):432-446. DOI 10.30892/gtg.22213-300 , ISSN 2065-0817(Print) , ISSN: 2065-1198 (Online)
- Description: Abstract: This study sought to determine the sociodemographic influences on residents’ perceptions of tourism development in Zimbabwe. The study emanates from a concern over the lack of such a research angle in the context of sub-Saharan African tourism research. Adopting an explorative quantitative design, a structured survey was used to generate 246 valid responses from the residents in Harare. The results obtained showed that there were both similarities and differences in the perceptions of residents with different sociodemographic characteristics. The study brought to light that sociodemographic characteristics are an important variable in determining the influences of residents’ perceptions of tourism development. This article offers developing destinations augmented insight into the influence of demographic characteristics on residents’ perceptions of tourism development, as well as discernments respecting tourism planning, policy formulation, strategy implementation, and tourism marketing in transforming communities and enhancing destination’s image.
- Full Text:
- Authors: Tichaawa, Tembi M. , Makoni, Logistic
- Date: 2018
- Subjects: Socieodemographic profiles , Residents , Tourism development
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/271533 , uj:28881 , Citation: Tichaawa, T.M. & Makoni, L. 2018. Sociodemographic influences on residents’ perceptions of tourism development in Zimbabwe. GeoJournal of Tourism and Geosites, 22(2):432-446. DOI 10.30892/gtg.22213-300 , ISSN 2065-0817(Print) , ISSN: 2065-1198 (Online)
- Description: Abstract: This study sought to determine the sociodemographic influences on residents’ perceptions of tourism development in Zimbabwe. The study emanates from a concern over the lack of such a research angle in the context of sub-Saharan African tourism research. Adopting an explorative quantitative design, a structured survey was used to generate 246 valid responses from the residents in Harare. The results obtained showed that there were both similarities and differences in the perceptions of residents with different sociodemographic characteristics. The study brought to light that sociodemographic characteristics are an important variable in determining the influences of residents’ perceptions of tourism development. This article offers developing destinations augmented insight into the influence of demographic characteristics on residents’ perceptions of tourism development, as well as discernments respecting tourism planning, policy formulation, strategy implementation, and tourism marketing in transforming communities and enhancing destination’s image.
- Full Text:
Municipal consumer debt in South African Municipalities : contexts, causes, and realities
- Enwereji, Prince Chukwuneme, Uwizeyimana, Dominique
- Authors: Enwereji, Prince Chukwuneme , Uwizeyimana, Dominique
- Date: 2020
- Subjects: Municipal services , Payment for services , Residents
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/426312 , uj:36562 , Enwereji, P.C., Uwizeyimana, D.: Municipal Consumer Debt in South African Municipalities : contexts, causes, and realities. DOI: doi.org/10.5430/rwe.v11n3p
- Description: Abstract: The payment for municipal services by the residents in South Africa has been a much-deliberated issue as consumer debts in many municipalities continue to intensify due to payment default or non-payment. The main aim of this study was to investigate the development of non-payment culture for municipal services, the main causes of non-payment for municipal services, and the measures to improve the payment culture for municipal services. This study adopted a mixed-methods research approach incorporating both quantitative and qualitative research approaches. A convergent mixed methods design was adopted which enhanced the richness of data by triangulating the findings from quantitative and qualitative datasets. Data was collected from the residents using questionnaires and online interviews with executive municipal employees. Findings obtained from the study indicate that the non-payment culture for municipal services has its origin from the anti-apartheid struggle. Furthermore, it was disclosed that the reasons for non-payment for municipal services are compounded as poverty, unemployment, the culture of entitlement, dissatisfaction with service provision, corruption of municipal workers, rise in the cost of municipal services, communication gap issues, and problems associated with municipal decision-making. The study recommends that the municipalities should provide adequate services to the residents and adequately engage in a wide outreach to residents through various electronic media or IDP programmes to educate them on the advantages of paying for the services consumed.
- Full Text:
- Authors: Enwereji, Prince Chukwuneme , Uwizeyimana, Dominique
- Date: 2020
- Subjects: Municipal services , Payment for services , Residents
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/426312 , uj:36562 , Enwereji, P.C., Uwizeyimana, D.: Municipal Consumer Debt in South African Municipalities : contexts, causes, and realities. DOI: doi.org/10.5430/rwe.v11n3p
- Description: Abstract: The payment for municipal services by the residents in South Africa has been a much-deliberated issue as consumer debts in many municipalities continue to intensify due to payment default or non-payment. The main aim of this study was to investigate the development of non-payment culture for municipal services, the main causes of non-payment for municipal services, and the measures to improve the payment culture for municipal services. This study adopted a mixed-methods research approach incorporating both quantitative and qualitative research approaches. A convergent mixed methods design was adopted which enhanced the richness of data by triangulating the findings from quantitative and qualitative datasets. Data was collected from the residents using questionnaires and online interviews with executive municipal employees. Findings obtained from the study indicate that the non-payment culture for municipal services has its origin from the anti-apartheid struggle. Furthermore, it was disclosed that the reasons for non-payment for municipal services are compounded as poverty, unemployment, the culture of entitlement, dissatisfaction with service provision, corruption of municipal workers, rise in the cost of municipal services, communication gap issues, and problems associated with municipal decision-making. The study recommends that the municipalities should provide adequate services to the residents and adequately engage in a wide outreach to residents through various electronic media or IDP programmes to educate them on the advantages of paying for the services consumed.
- Full Text:
Municipal consumer debt in South African municipalities : contexts, causes, and realities
- Enwereji, P. C., Uwizeyimana, D. E.
- Authors: Enwereji, P. C. , Uwizeyimana, D. E.
- Date: 2020
- Subjects: Municipal services , Payment for services , Residents
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/438852 , uj:38159 , Citation: Enwereji, P.C. & Uwizeyimana, D.E. 2020. Municipal consumer debt in South African municipalities : contexts, causes, and realities.
- Description: Abstract: The payment for municipal services by the residents in South Africa has been a much-deliberated issue as consumer debts in many municipalities continue to intensify due to payment default or non-payment. The main aim of this study was to investigate the development of non-payment culture for municipal services, the main causes of non-payment for municipal services, and the measures to improve the payment culture for municipal services. This study adopted a mixed-methods research approach incorporating both quantitative and qualitative research approaches. A convergent mixed methods design was adopted which enhanced the richness of data by triangulating the findings from quantitative and qualitative datasets. Data was collected from the residents using questionnaires and online interviews with executive municipal employees. Findings obtained from the study indicate that the non-payment culture for municipal services has its origin from the anti-apartheid struggle. Furthermore, it was disclosed that the reasons for non-payment for municipal services are compounded as poverty, unemployment, the culture of entitlement, dissatisfaction with service provision, corruption of municipal workers, rise in the cost of municipal services, communication gap issues, and problems associated with municipal decision-making. The study recommends that the municipalities should provide adequate services to the residents and adequately engage in a wide outreach to residents through various electronic media or IDP programmes to educate them on the advantages of paying for the services consumed.
- Full Text:
- Authors: Enwereji, P. C. , Uwizeyimana, D. E.
- Date: 2020
- Subjects: Municipal services , Payment for services , Residents
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/438852 , uj:38159 , Citation: Enwereji, P.C. & Uwizeyimana, D.E. 2020. Municipal consumer debt in South African municipalities : contexts, causes, and realities.
- Description: Abstract: The payment for municipal services by the residents in South Africa has been a much-deliberated issue as consumer debts in many municipalities continue to intensify due to payment default or non-payment. The main aim of this study was to investigate the development of non-payment culture for municipal services, the main causes of non-payment for municipal services, and the measures to improve the payment culture for municipal services. This study adopted a mixed-methods research approach incorporating both quantitative and qualitative research approaches. A convergent mixed methods design was adopted which enhanced the richness of data by triangulating the findings from quantitative and qualitative datasets. Data was collected from the residents using questionnaires and online interviews with executive municipal employees. Findings obtained from the study indicate that the non-payment culture for municipal services has its origin from the anti-apartheid struggle. Furthermore, it was disclosed that the reasons for non-payment for municipal services are compounded as poverty, unemployment, the culture of entitlement, dissatisfaction with service provision, corruption of municipal workers, rise in the cost of municipal services, communication gap issues, and problems associated with municipal decision-making. The study recommends that the municipalities should provide adequate services to the residents and adequately engage in a wide outreach to residents through various electronic media or IDP programmes to educate them on the advantages of paying for the services consumed.
- Full Text:
- «
- ‹
- 1
- ›
- »