An investigation into the work environment elements on job satisfaction- a case study on a company in the telecommunications industry.
- Authors: Bates, Warren Rodney
- Date: 2008-06-02T12:50:31Z
- Subjects: Job satisfaction , Quality of service , Work environment , Personnel management
- Type: Thesis
- Identifier: uj:8685 , http://hdl.handle.net/10210/503
- Description: Dr. Renalde Huysamen
- Full Text:
- Authors: Bates, Warren Rodney
- Date: 2008-06-02T12:50:31Z
- Subjects: Job satisfaction , Quality of service , Work environment , Personnel management
- Type: Thesis
- Identifier: uj:8685 , http://hdl.handle.net/10210/503
- Description: Dr. Renalde Huysamen
- Full Text:
A subsidy driven decision procedure to mitigate the tragedy of the commons and anti-commons
- Sumbwanyambe, M., Nel, A. L.
- Authors: Sumbwanyambe, M. , Nel, A. L.
- Date: 2012
- Subjects: Pricing policy , Quality of service , Information technology - Developing countries , Telecommunications - Developing countries , Subsidies
- Identifier: uj:6272 , ISSN 2078-0966 , http://hdl.handle.net/10210/8910
- Description: One of the main aims of telecommunication subsidies in developing countries is to extend the information and communication services to the information “have nots” through subsidized communication services. However, subsidies may have an impact on network resource utilization, quality of service and the amount of revenue generated. For example, subsidies may lead to low Quality of Service (QoS) and high resource utilization while in some instances unsubsidized services may lead to high quality of services and low utilization of resources. This see-saw effect may eventually lead to market failure and it may, now and then, destroy market efficiency. This phenomenon calls for a combined study, in which the relationship between subsidy, price, QoS and resource utilization is investigated. In this paper, the impact of subsidies on quality of service and resource utilization in multitier communities is investigated. We try to find a middle ground between implementation of subsidy policy and its effects on QoS and resource utilization in a network.
- Full Text:
- Authors: Sumbwanyambe, M. , Nel, A. L.
- Date: 2012
- Subjects: Pricing policy , Quality of service , Information technology - Developing countries , Telecommunications - Developing countries , Subsidies
- Identifier: uj:6272 , ISSN 2078-0966 , http://hdl.handle.net/10210/8910
- Description: One of the main aims of telecommunication subsidies in developing countries is to extend the information and communication services to the information “have nots” through subsidized communication services. However, subsidies may have an impact on network resource utilization, quality of service and the amount of revenue generated. For example, subsidies may lead to low Quality of Service (QoS) and high resource utilization while in some instances unsubsidized services may lead to high quality of services and low utilization of resources. This see-saw effect may eventually lead to market failure and it may, now and then, destroy market efficiency. This phenomenon calls for a combined study, in which the relationship between subsidy, price, QoS and resource utilization is investigated. In this paper, the impact of subsidies on quality of service and resource utilization in multitier communities is investigated. We try to find a middle ground between implementation of subsidy policy and its effects on QoS and resource utilization in a network.
- Full Text:
An investigation into the quality of service delivered by the South African Police Service in the North Rand, Gauteng.
- Authors: Mofomme, L. , Barnes, N.
- Date: 2004
- Subjects: Quality of service , Client service centres , Customer service model
- Type: Article
- Identifier: uj:5652 , http://hdl.handle.net/10210/2891
- Description: An investigation was conducted into the level and quality of service delivered by the SAPS in the Client Service Centres (CSC). Quality was measured in terms of the principles of batho pele. The concept of ubuntu was introduced to see how it could be used to enhance these principles. A customer service model was developed and used to evaluate the quality of service rendered. Interviews were conducted with staff, customers and managers. The results of the study showed that employees of the SAPS do not experience internal quality. The customers also do not receive service of a good quality as the principles of batho pele were not applied.
- Full Text:
- Authors: Mofomme, L. , Barnes, N.
- Date: 2004
- Subjects: Quality of service , Client service centres , Customer service model
- Type: Article
- Identifier: uj:5652 , http://hdl.handle.net/10210/2891
- Description: An investigation was conducted into the level and quality of service delivered by the SAPS in the Client Service Centres (CSC). Quality was measured in terms of the principles of batho pele. The concept of ubuntu was introduced to see how it could be used to enhance these principles. A customer service model was developed and used to evaluate the quality of service rendered. Interviews were conducted with staff, customers and managers. The results of the study showed that employees of the SAPS do not experience internal quality. The customers also do not receive service of a good quality as the principles of batho pele were not applied.
- Full Text:
Signal behaviour in an indoor environment: femtocell over macrocell
- Authors: Akinlabi, O. A. , Joseph, M.
- Date: 2015
- Subjects: Femtocells , Quality of service , Macrocells
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/91302 , uj:20091 , Citation: Akinlabi, O.A.& Joseph, M. 2016. Signal behaviour in an indoor environment : femtocell over macrocell.
- Description: Abstract: In this paper, we consider femtocells over macrocell for improved signal, good quality of voice calling, data and Internet use in the indoor environment, where there is poor reception of signals. Mobile networks have become most frequent means of communication in well-developed areas and some other places in the world for communication and business purposes. Therefore, the deployment of femtocells has drawn the attention of mobile industry experts, researcher and other standardization organizations over macrocells. The interesting part of the femtocell is that it improves coverage, enhances the data rate at the indoor environment and more so used for security purpose. We focus on benefits of deployment of femtocells and how femtocells can optimize the total capacity of mobile network where there is poor reception. In this paper, we simulate the signal behavior of femtocell over macrocell in an indoor setting, to illustrate that femtocell improved signal and voice calling in an indoor environment.
- Full Text:
- Authors: Akinlabi, O. A. , Joseph, M.
- Date: 2015
- Subjects: Femtocells , Quality of service , Macrocells
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/91302 , uj:20091 , Citation: Akinlabi, O.A.& Joseph, M. 2016. Signal behaviour in an indoor environment : femtocell over macrocell.
- Description: Abstract: In this paper, we consider femtocells over macrocell for improved signal, good quality of voice calling, data and Internet use in the indoor environment, where there is poor reception of signals. Mobile networks have become most frequent means of communication in well-developed areas and some other places in the world for communication and business purposes. Therefore, the deployment of femtocells has drawn the attention of mobile industry experts, researcher and other standardization organizations over macrocells. The interesting part of the femtocell is that it improves coverage, enhances the data rate at the indoor environment and more so used for security purpose. We focus on benefits of deployment of femtocells and how femtocells can optimize the total capacity of mobile network where there is poor reception. In this paper, we simulate the signal behavior of femtocell over macrocell in an indoor setting, to illustrate that femtocell improved signal and voice calling in an indoor environment.
- Full Text:
- «
- ‹
- 1
- ›
- »