Exploring responsible project management education
- Silvius, Gilbert, Schipper, Ron
- Authors: Silvius, Gilbert , Schipper, Ron
- Date: 2019
- Subjects: Project management , Responsible management education , Sustainability
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/289539 , uj:31416 , Citation: Silvius, G. & Schipper, R. 2019. Exploring responsible project management education. Educ. Sci. 2019, 9, 2; doi:10.3390/educsci9010002.
- Description: Abstract: As projects are evolving from tactical level ‘tasks’ to societally-relevant ‘instruments of change’, the theories, methods, and practices of project management need to evolve, too. Academic programs on project management, logically, should be frontrunners in this development, which calls for societally-relevant and ‘responsible’ project management education. Following the model of the United Nations Principles for Responsible Management Education, some first ideas on what Responsible Project Management Education should entail developed. The study presented in this article uses meta-synthesis to explore the meaning and characteristics of responsible project management education. The study concludes nine characteristics that provide a conceptual starting point for more empirical research on the topic.
- Full Text:
- Authors: Silvius, Gilbert , Schipper, Ron
- Date: 2019
- Subjects: Project management , Responsible management education , Sustainability
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/289539 , uj:31416 , Citation: Silvius, G. & Schipper, R. 2019. Exploring responsible project management education. Educ. Sci. 2019, 9, 2; doi:10.3390/educsci9010002.
- Description: Abstract: As projects are evolving from tactical level ‘tasks’ to societally-relevant ‘instruments of change’, the theories, methods, and practices of project management need to evolve, too. Academic programs on project management, logically, should be frontrunners in this development, which calls for societally-relevant and ‘responsible’ project management education. Following the model of the United Nations Principles for Responsible Management Education, some first ideas on what Responsible Project Management Education should entail developed. The study presented in this article uses meta-synthesis to explore the meaning and characteristics of responsible project management education. The study concludes nine characteristics that provide a conceptual starting point for more empirical research on the topic.
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Management strategies and organisational structures for project
- Authors: Van der Ryst, G.J.
- Date: 2019
- Subjects: Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393613 , uj:32573
- Description: Abstract: The aim of this dissertation is to review and analyse the existing strategies and methodologies of project management relating to management, organisation structures and more specifically their impact on project management itself. The dissertation will start by doing basic research on project management and the two major institutes that have generated an international standard, namely PRINCE and PMBoK. From here the dissertation will move to explore the different organisational structure how projects are managed in these structures. Next the dissertation will review some of the most basic management principles, and management strategies as well as how they are focussed on projects. Research will consist of various books, journal articles and seminar presanctions being summarised and combined to form the basis of this paper. The final stage of the dissertation will propose a combined management strategy that assesses the information gathered in the research portion of all sections. The idea behind this proposal will be to allow Engineering Managers to for a basis for managing projects in their organisation. This proposal will in no means be complete as no single set of standards apply to all industries, only guidelines that can be moulded to suit. The dissertation closes by making basic recommendations to the organisation considered in the case study with regards to all three focus areas as well as a general recommendation. In conclusion the dissertation identifies that there is a need for combining organisational structures and new management styles and principles into organisational structures. , M.Ing. (Engineering Management)
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- Authors: Van der Ryst, G.J.
- Date: 2019
- Subjects: Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393613 , uj:32573
- Description: Abstract: The aim of this dissertation is to review and analyse the existing strategies and methodologies of project management relating to management, organisation structures and more specifically their impact on project management itself. The dissertation will start by doing basic research on project management and the two major institutes that have generated an international standard, namely PRINCE and PMBoK. From here the dissertation will move to explore the different organisational structure how projects are managed in these structures. Next the dissertation will review some of the most basic management principles, and management strategies as well as how they are focussed on projects. Research will consist of various books, journal articles and seminar presanctions being summarised and combined to form the basis of this paper. The final stage of the dissertation will propose a combined management strategy that assesses the information gathered in the research portion of all sections. The idea behind this proposal will be to allow Engineering Managers to for a basis for managing projects in their organisation. This proposal will in no means be complete as no single set of standards apply to all industries, only guidelines that can be moulded to suit. The dissertation closes by making basic recommendations to the organisation considered in the case study with regards to all three focus areas as well as a general recommendation. In conclusion the dissertation identifies that there is a need for combining organisational structures and new management styles and principles into organisational structures. , M.Ing. (Engineering Management)
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Project management maturity in the South African railway industry
- Authors: Mosamane, Simisi
- Date: 2019
- Subjects: Railroads - South Africa , Project management , Transnet (Firm : South Africa)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393775 , uj:32593
- Description: Abstract : Whilst substantial developments in the project management field over the last decade were established, statistical research discloses that most projects are ambiguous or unsuccessful. This conclusion prompted a need to complete maturity assessments in industries to establish the project management level and to recommend improvement strategies. Using the Project Management Maturity Model (PMMMSM), this research established the maturity of the railway industry in South Africa using Transnet SOE Ltd. (Transnet) as a case study. The maturity of Transnet and its operating divisions was measured through a survey, revealing that the mean maturity of Transnet is 2.99 out of 5 in the 48 measured components of the Project Management Body of Knowledge (PMBOK). Within these operating divisions, Transnet Port Terminals (TPT) rated the strongest with a mean maturity of 3.20, followed by Transnet Freight Rail (TFR) with a mean of 3.17, Transnet Group Capital (TGC) at 3.13, and lastly, Transnet Engineering (TE) had a mean of 2.47. Several conclusions were established on applying the statistical analyses. Firstly, the different divisions operate separately and independently. Secondly, there is no correlation between the positions of the project managers and their mean maturity scores. Lastly, there appears to be a high correlation between the project budget and the maturity rating, indicating that projects with a higher capital budget are more likely to have a higher PM maturity rating. , M.Phil. (Engineering Management)
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- Authors: Mosamane, Simisi
- Date: 2019
- Subjects: Railroads - South Africa , Project management , Transnet (Firm : South Africa)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393775 , uj:32593
- Description: Abstract : Whilst substantial developments in the project management field over the last decade were established, statistical research discloses that most projects are ambiguous or unsuccessful. This conclusion prompted a need to complete maturity assessments in industries to establish the project management level and to recommend improvement strategies. Using the Project Management Maturity Model (PMMMSM), this research established the maturity of the railway industry in South Africa using Transnet SOE Ltd. (Transnet) as a case study. The maturity of Transnet and its operating divisions was measured through a survey, revealing that the mean maturity of Transnet is 2.99 out of 5 in the 48 measured components of the Project Management Body of Knowledge (PMBOK). Within these operating divisions, Transnet Port Terminals (TPT) rated the strongest with a mean maturity of 3.20, followed by Transnet Freight Rail (TFR) with a mean of 3.17, Transnet Group Capital (TGC) at 3.13, and lastly, Transnet Engineering (TE) had a mean of 2.47. Several conclusions were established on applying the statistical analyses. Firstly, the different divisions operate separately and independently. Secondly, there is no correlation between the positions of the project managers and their mean maturity scores. Lastly, there appears to be a high correlation between the project budget and the maturity rating, indicating that projects with a higher capital budget are more likely to have a higher PM maturity rating. , M.Phil. (Engineering Management)
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A conceptual information technology project management assurance framework
- Authors: Mkoba, Elizabeth Sylvester
- Date: 2018
- Subjects: Information technology - Management , Project management
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/282548 , uj:30441
- Description: Ph.D. , Abstract: Most organisations continue to align project activities with their business strategy to achieve strategic objectives and create business value. Most of these organisations have adopted information technology (IT) to increase performance and productivity, improve service delivery to customers and create competitive advantage in the market. Some of these initiatives are managed as IT projects. Despite this investment in IT, IT projects still fail at an alarming rate. These failed IT projects resulted in organisations wasting huge amounts of money and not realising a return on their IT investments. The purpose of this study was fourfold. Firstly, it explored the reasons why information technology (IT) projects are still failing. Secondly, it determined the factors influencing project success. Thirdly, it determined whether a positive relationship between project auditing and project success exists. Fourthly, it examined how project assurance can effectively mitigate IT project failure. These focus areas were addressed by developing a conceptual information technology project management assurance framework to successfully deliver IT projects in organisations. The research methodology employed a mixed-methods design which combined both qualitative and quantitative research methods. First, the qualitative research method was used to validate the conceptual framework through focus group discussion which was composed of IT project managers from South Africa. The results of qualitative data analysis were used to build an instrument to collect data in the follow-up quantitative research. The quantitative research method used survey questionnaires to validate the conceptual framework amongst IT project managers from Africa. The data were analysed using Atlas.ti 7.0 and SPSS 24.0. Factor analysis was conducted to determine possible correlations between the variables and factors as well as to determine how the conceptual information technology project management assurance framework fits the data. Structural Equation Modelling (SEM) was used to construct the conceptual framework. The key findings of this research are that project assurance can effectively mitigate IT project failure and the following factors influence IT project success: project auditing, top management involvement, project management methodology adherence, secure project deliverables, support and maintenance, and benefits realisation. The research also reveals that there is a strong correlation between the identified factors that influence IT project success. These factors were important in the development of a conceptual information technology project management assurance framework...
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- Authors: Mkoba, Elizabeth Sylvester
- Date: 2018
- Subjects: Information technology - Management , Project management
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/282548 , uj:30441
- Description: Ph.D. , Abstract: Most organisations continue to align project activities with their business strategy to achieve strategic objectives and create business value. Most of these organisations have adopted information technology (IT) to increase performance and productivity, improve service delivery to customers and create competitive advantage in the market. Some of these initiatives are managed as IT projects. Despite this investment in IT, IT projects still fail at an alarming rate. These failed IT projects resulted in organisations wasting huge amounts of money and not realising a return on their IT investments. The purpose of this study was fourfold. Firstly, it explored the reasons why information technology (IT) projects are still failing. Secondly, it determined the factors influencing project success. Thirdly, it determined whether a positive relationship between project auditing and project success exists. Fourthly, it examined how project assurance can effectively mitigate IT project failure. These focus areas were addressed by developing a conceptual information technology project management assurance framework to successfully deliver IT projects in organisations. The research methodology employed a mixed-methods design which combined both qualitative and quantitative research methods. First, the qualitative research method was used to validate the conceptual framework through focus group discussion which was composed of IT project managers from South Africa. The results of qualitative data analysis were used to build an instrument to collect data in the follow-up quantitative research. The quantitative research method used survey questionnaires to validate the conceptual framework amongst IT project managers from Africa. The data were analysed using Atlas.ti 7.0 and SPSS 24.0. Factor analysis was conducted to determine possible correlations between the variables and factors as well as to determine how the conceptual information technology project management assurance framework fits the data. Structural Equation Modelling (SEM) was used to construct the conceptual framework. The key findings of this research are that project assurance can effectively mitigate IT project failure and the following factors influence IT project success: project auditing, top management involvement, project management methodology adherence, secure project deliverables, support and maintenance, and benefits realisation. The research also reveals that there is a strong correlation between the identified factors that influence IT project success. These factors were important in the development of a conceptual information technology project management assurance framework...
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A framework for managing interface and change control in a multi-discipline project environment
- Authors: Feuth, Johan
- Date: 2018
- Subjects: Project managers , Project management , Organizational change , Creative ability in business
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/269286 , uj:28606
- Description: M.Phil. (Engineering Management) , Abstract: Design, engineering and construction projects are inherently complex by nature, let alone when multiple disciplines and organisations are involved. The rapid development of technology, size of projects and speed to market are all factors to consider to remain competitive, efficient and profitable in a global market. Engineering managers are finding it increasingly more important to be equipped with additional administrative and commercial skills to adapt to continuously changing environments. Organisations are forced to be innovative and creative by developing effective management and planning strategies with sound decision making processes. All stakeholders are required to pay more attention to the difficulties and problems experienced with interfacing and change control than ever before. This study presents the problems experienced with interface and change control management and the benefits of implementing effective interface and change control processes. Interface and change control management frameworks are proposed to mitigate the impact of problems by encouraging meaningful communication between all stakeholders to focus on the objectives to complete projects successfully within time, budget and to performance requirements.
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- Authors: Feuth, Johan
- Date: 2018
- Subjects: Project managers , Project management , Organizational change , Creative ability in business
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/269286 , uj:28606
- Description: M.Phil. (Engineering Management) , Abstract: Design, engineering and construction projects are inherently complex by nature, let alone when multiple disciplines and organisations are involved. The rapid development of technology, size of projects and speed to market are all factors to consider to remain competitive, efficient and profitable in a global market. Engineering managers are finding it increasingly more important to be equipped with additional administrative and commercial skills to adapt to continuously changing environments. Organisations are forced to be innovative and creative by developing effective management and planning strategies with sound decision making processes. All stakeholders are required to pay more attention to the difficulties and problems experienced with interfacing and change control than ever before. This study presents the problems experienced with interface and change control management and the benefits of implementing effective interface and change control processes. Interface and change control management frameworks are proposed to mitigate the impact of problems by encouraging meaningful communication between all stakeholders to focus on the objectives to complete projects successfully within time, budget and to performance requirements.
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A qualitative study of leaders’ work identity in outsourced projects
- Authors: Lategan, Liesel
- Date: 2018
- Subjects: Information technology - Contracting out , Information technology - Management , Project management , Leadership
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293611 , uj:31928
- Description: Abstract: Orientation The study explored the experiences of ten information technology (IT) project- and programme managers who led outsource projects. It explains the complex nature of outsourcing and requirements in leading inter-organisational teams. Implementation of these outsource projects is often concluded with varying degrees of success, and poor results lead to loss of income, reputation, and intellectual property, which impact people’s work identity. The study focused on the roles these leaders have to fulfil, what motivates them, and personal attributes required to deliver successful outcomes. Finally, the strategies and competencies the project- and programme managers developed to form and maintain their work identity are also discussed. Research purpose The purpose of the study was to explore the work identity of leaders working in complex inter-organisational structures through outsource arrangements. Motivation for the study The study was motivated by my own experiences as an IT project- and programme manager leading outsource teams. More specifically, I wanted to explore my observation of leaders having various levels of success in delivering projects. In addition, I was curious about how they managed themselves and what motivated them. Lastly, I wanted to know how they managed team viability within a complex inter-organisational team, creating an environment where team members wanted to work together on future projects. Research design A qualitative grounded theory research design was employed. Convenience- and snowball sampling were used in selecting ten research participants. Data was collected, first, by conducting interviews asking open-ended questions, followed by semi-structured interviews to clarify the participants’ everyday experiences. Finally, the interviews were transcribed and, with the aid of computerised qualitative data analysis software (ATLAS.ti), thematic data analysis was undertaken. Research findings The findings identified seven themes related to leaders building and maintaining their work identities. This informed a conceptual model of leaders’ work identity within an... , M.Phil. (Personal and Professional Leadership)
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- Authors: Lategan, Liesel
- Date: 2018
- Subjects: Information technology - Contracting out , Information technology - Management , Project management , Leadership
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293611 , uj:31928
- Description: Abstract: Orientation The study explored the experiences of ten information technology (IT) project- and programme managers who led outsource projects. It explains the complex nature of outsourcing and requirements in leading inter-organisational teams. Implementation of these outsource projects is often concluded with varying degrees of success, and poor results lead to loss of income, reputation, and intellectual property, which impact people’s work identity. The study focused on the roles these leaders have to fulfil, what motivates them, and personal attributes required to deliver successful outcomes. Finally, the strategies and competencies the project- and programme managers developed to form and maintain their work identity are also discussed. Research purpose The purpose of the study was to explore the work identity of leaders working in complex inter-organisational structures through outsource arrangements. Motivation for the study The study was motivated by my own experiences as an IT project- and programme manager leading outsource teams. More specifically, I wanted to explore my observation of leaders having various levels of success in delivering projects. In addition, I was curious about how they managed themselves and what motivated them. Lastly, I wanted to know how they managed team viability within a complex inter-organisational team, creating an environment where team members wanted to work together on future projects. Research design A qualitative grounded theory research design was employed. Convenience- and snowball sampling were used in selecting ten research participants. Data was collected, first, by conducting interviews asking open-ended questions, followed by semi-structured interviews to clarify the participants’ everyday experiences. Finally, the interviews were transcribed and, with the aid of computerised qualitative data analysis software (ATLAS.ti), thematic data analysis was undertaken. Research findings The findings identified seven themes related to leaders building and maintaining their work identities. This informed a conceptual model of leaders’ work identity within an... , M.Phil. (Personal and Professional Leadership)
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Application of project management methodologies in the execution of medical gases installations to improve synergy within South African hospitals
- Authors: Nyambe, B.G.S.
- Date: 2018
- Subjects: Project management , Medical instruments and apparatus industry , Gases - Therapeutic use , Low temperature engineering , Gas pipelines
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284694 , uj:30758
- Description: Abstract: This minor dissertation studies the application of project management methodologies in the execution of medical gases installations within South African hospitals. This was done in order to improve synergy during the execution of the medical gases installation with the rest of the hospital build programme. Medical gases installation in general as a gas reticulation system is made up of a combination of equipment that together or as individually are used to transmit medical gases for medicinal use in hospitals. These are gases that are regarded as life supporting within the hospital operations. They are not only used for healing or curing diseases but are used to support processes/machines that perform such functions. The installations are expected to be designed, installed and commissioned to meet the minimum requirements of SANS 7396-1/2, SANS 10260, EIGA guides and SANS 347-PER. South African National Standards (SANS) 7396 part 1 deals with the pipeline system for compressed medical gases and vacuum and part 2 deals with Anaesthetic gas scavenging disposal system. SANS 10260 deals with the supply and storage of cryogenic gases in South Africa, HTM and EIGA describes the general scientific considerations of gas behaviour and what to consider during designing of a safe gas system. The supplied gas is produced as a cryogenic gas in a liquid form from atmospheric air through an air separation unit process of distillation. It is however packaged in a vapour form in cylinders or directly in a bulk liquid storage tank and using a vaporizer is converted into vapour. According to SANS requirements, three sources of supply are required for each gas reticulation supply system in a hospital. Medical gases installations by their nature are projects and should follow project management doctrines in order to execute them in a manner that is acceptable and satisfies customer requirements. According to PMBOK, a project is not a fixed endeavour that gets to be undertaken, it is a short term activity that is aimed to create a unique product, service or end result. As this principle applies with the type of installations carried out in supplying and installing reticulation systems that transmit medical gases to the hospitals point of use such as theatres, ICU’s, wards etc. As result of the nature of the medical gases reticulation system, the study aims to bring to the sector project management principles to ensure this critical task is always executed safely and within acceptable best practice. , M.Phil. (Engineering Management)
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- Authors: Nyambe, B.G.S.
- Date: 2018
- Subjects: Project management , Medical instruments and apparatus industry , Gases - Therapeutic use , Low temperature engineering , Gas pipelines
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284694 , uj:30758
- Description: Abstract: This minor dissertation studies the application of project management methodologies in the execution of medical gases installations within South African hospitals. This was done in order to improve synergy during the execution of the medical gases installation with the rest of the hospital build programme. Medical gases installation in general as a gas reticulation system is made up of a combination of equipment that together or as individually are used to transmit medical gases for medicinal use in hospitals. These are gases that are regarded as life supporting within the hospital operations. They are not only used for healing or curing diseases but are used to support processes/machines that perform such functions. The installations are expected to be designed, installed and commissioned to meet the minimum requirements of SANS 7396-1/2, SANS 10260, EIGA guides and SANS 347-PER. South African National Standards (SANS) 7396 part 1 deals with the pipeline system for compressed medical gases and vacuum and part 2 deals with Anaesthetic gas scavenging disposal system. SANS 10260 deals with the supply and storage of cryogenic gases in South Africa, HTM and EIGA describes the general scientific considerations of gas behaviour and what to consider during designing of a safe gas system. The supplied gas is produced as a cryogenic gas in a liquid form from atmospheric air through an air separation unit process of distillation. It is however packaged in a vapour form in cylinders or directly in a bulk liquid storage tank and using a vaporizer is converted into vapour. According to SANS requirements, three sources of supply are required for each gas reticulation supply system in a hospital. Medical gases installations by their nature are projects and should follow project management doctrines in order to execute them in a manner that is acceptable and satisfies customer requirements. According to PMBOK, a project is not a fixed endeavour that gets to be undertaken, it is a short term activity that is aimed to create a unique product, service or end result. As this principle applies with the type of installations carried out in supplying and installing reticulation systems that transmit medical gases to the hospitals point of use such as theatres, ICU’s, wards etc. As result of the nature of the medical gases reticulation system, the study aims to bring to the sector project management principles to ensure this critical task is always executed safely and within acceptable best practice. , M.Phil. (Engineering Management)
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Challenges and benefits of agile project management in a South African bank : a case study
- Authors: Sibotho, Mzwandile
- Date: 2018
- Subjects: Project management , Bank management , Agile software development
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/285880 , uj:30925
- Description: M.Ing. (Engineering Management) , Abstract: The main focus of this research study is based on the field of agile project engineering management; this includes the challenges and benefits of agile project engineering management at the First National Bank. Agile tool is becoming popular for small to medium projects; it is continuously and gradually being adopted as internal business units strive to please the customer needs and wants. Most business units within the bank decided to adopt the agile methodology instead of previously used traditional waterfall methodology, which would enforce the business units to wait for the eighteen month project delivery cycle which may often result in delivering of the wrong product to the market. The idea of agile delivering in short cycles which is two weeks and quarterly project release is appealing. Business units want to get better at producing products and services to targeted customers faster. Agile uses an approach that is value driven which enables the project management administrators and managers to produce high quality work, high priority and this results in the project managers look more effective and efficient to stakeholders.
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- Authors: Sibotho, Mzwandile
- Date: 2018
- Subjects: Project management , Bank management , Agile software development
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/285880 , uj:30925
- Description: M.Ing. (Engineering Management) , Abstract: The main focus of this research study is based on the field of agile project engineering management; this includes the challenges and benefits of agile project engineering management at the First National Bank. Agile tool is becoming popular for small to medium projects; it is continuously and gradually being adopted as internal business units strive to please the customer needs and wants. Most business units within the bank decided to adopt the agile methodology instead of previously used traditional waterfall methodology, which would enforce the business units to wait for the eighteen month project delivery cycle which may often result in delivering of the wrong product to the market. The idea of agile delivering in short cycles which is two weeks and quarterly project release is appealing. Business units want to get better at producing products and services to targeted customers faster. Agile uses an approach that is value driven which enables the project management administrators and managers to produce high quality work, high priority and this results in the project managers look more effective and efficient to stakeholders.
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Critical factors that influence project success in the infrastructural project
- Authors: Mohale, Nkwetsi Rosina
- Date: 2018
- Subjects: Project management , Construction projects - Management , Infrastructure (Economics) , Construction industry - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293869 , uj:31963
- Description: M.Ing. (Engineering Management) , Abstract: Organizations are increasingly using project management practices as their way of arranging work to achieve the objectives set within their organisation, and these enforces organisations to view success as the combination of both project management success and projects. Ever since project management has been acknowledged as an effective and competent method of managing projects, almost all kinds of organizations, such as municipalities, engineering companies, Government, Industries, construction, etc., have implemented project management as a tool to reduce project delay and improve project success within their organizations. It is well known and common belief, that a project failure is when the project did not satisfy or meet the cost, time and quality requirement of an organization. While the word “success” is not always easily measured and defined due to different meanings from different people. Therefore this research attempts to establish and understand the literature review based on project success, the main aim is to understand the meaning of project success in depth. The second objective is to determine the critical success factors that influence project success in both construction and infrastructural projects. Project management was initiated in the early 1950s by military; however, it embedded from the early 19th century. Since then project management has been known as a distinct and advanced notion of management used to drive the goals and objectives of an organization, as well as agendas at economic development. The initial motivation was based on the benefits that project management offer in co-ordinating and allocating work to different departments and professions, organizing jobs around different projects and ensuring the critical necessity for communication. Since then project management has been recognized as an effective and competent method to handle projects. However, even though project management has been recognized as a competent and efficient method to facilitate projects that do not rule out the failure of projects. According to literature reviews, it is clearly recognized that there are different kinds of projects with different demands, different characteristics and different needs upon them. This research indicates that there are many reasons why a project fails in the infrastructure projects and construction. Research data was collected in the form of questionnaires, data gathered from a literature reviews was used to formulate the basis of developing the research questionnaire which was distributed and completed by the engineers, project managers, consultants and personnel working within infrastructural project across South Africa...
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- Authors: Mohale, Nkwetsi Rosina
- Date: 2018
- Subjects: Project management , Construction projects - Management , Infrastructure (Economics) , Construction industry - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293869 , uj:31963
- Description: M.Ing. (Engineering Management) , Abstract: Organizations are increasingly using project management practices as their way of arranging work to achieve the objectives set within their organisation, and these enforces organisations to view success as the combination of both project management success and projects. Ever since project management has been acknowledged as an effective and competent method of managing projects, almost all kinds of organizations, such as municipalities, engineering companies, Government, Industries, construction, etc., have implemented project management as a tool to reduce project delay and improve project success within their organizations. It is well known and common belief, that a project failure is when the project did not satisfy or meet the cost, time and quality requirement of an organization. While the word “success” is not always easily measured and defined due to different meanings from different people. Therefore this research attempts to establish and understand the literature review based on project success, the main aim is to understand the meaning of project success in depth. The second objective is to determine the critical success factors that influence project success in both construction and infrastructural projects. Project management was initiated in the early 1950s by military; however, it embedded from the early 19th century. Since then project management has been known as a distinct and advanced notion of management used to drive the goals and objectives of an organization, as well as agendas at economic development. The initial motivation was based on the benefits that project management offer in co-ordinating and allocating work to different departments and professions, organizing jobs around different projects and ensuring the critical necessity for communication. Since then project management has been recognized as an effective and competent method to handle projects. However, even though project management has been recognized as a competent and efficient method to facilitate projects that do not rule out the failure of projects. According to literature reviews, it is clearly recognized that there are different kinds of projects with different demands, different characteristics and different needs upon them. This research indicates that there are many reasons why a project fails in the infrastructure projects and construction. Research data was collected in the form of questionnaires, data gathered from a literature reviews was used to formulate the basis of developing the research questionnaire which was distributed and completed by the engineers, project managers, consultants and personnel working within infrastructural project across South Africa...
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Design-build delivery : a method to reduce delays in the South African construction industry
- Authors: Crossman, Kurt
- Date: 2018
- Subjects: Construction industry - Management , Project management , Production planning , Construction projects
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284033 , uj:30664
- Description: Abstract: Delays during construction are a global problem which results in large cost to the construction industry. Delays are common in construction projects and cause considerable losses to all parties involved. The construction industry continues to struggle to cope and to implement measures to either mitigate the impact of a delay, or prevent the delay altogether. The construction of large public and private sector facilities is still largely implemented through a project delivery method named design-bid-build otherwise known as the traditional project delivery method. The traditional method of project delivery is still used as it is considered to obtain the lowest cost for the client and protect their interests with the expected guarantee of a sound engineering job. However, it has been found that design & build methods are beginning to produce better results than traditional methods. The objective of this research was to determine the impact of a construction project delivery method on the prevalence and effect of delays, with the aim of proving a reduction in overall delays through the use of the design & build delivery method. This study made use of two similar case studies which differed largely by the project delivery method used. The case study method was chosen for its ability to determine operational links over a period of time, instead of simply determining frequencies of specific occurrences. The method used provides insights into organisations and gives an in-depth understanding of the topic being studied. Analysis of project documentation was performed along with semi-structured interviews. Themes were generated and compared with documentation allowing in depth analysis of each case. A comparison was then performed between cases and conclusions made from the findings presented. It was found that design & build was able to reduce the impact of civil, variation order and consultant related delays. No impact was found between methods for delays related to design changes and the contractor. Most significantly, it was found that delays related to the client were increased drastically under the design & build method, due to a break in the responsibility required for the successful implementation of design & build projects. This had the single largest effect on schedule overrun, and as a result meant that the use of the design & build delivery method may not necessarily reduce delays. However, future research into the performance of design & build was recommended where all work is maintained within the contractor’s scope, thus allowing a more accurate representation of the method. , M.Ing. (Engineering Management)
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- Authors: Crossman, Kurt
- Date: 2018
- Subjects: Construction industry - Management , Project management , Production planning , Construction projects
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284033 , uj:30664
- Description: Abstract: Delays during construction are a global problem which results in large cost to the construction industry. Delays are common in construction projects and cause considerable losses to all parties involved. The construction industry continues to struggle to cope and to implement measures to either mitigate the impact of a delay, or prevent the delay altogether. The construction of large public and private sector facilities is still largely implemented through a project delivery method named design-bid-build otherwise known as the traditional project delivery method. The traditional method of project delivery is still used as it is considered to obtain the lowest cost for the client and protect their interests with the expected guarantee of a sound engineering job. However, it has been found that design & build methods are beginning to produce better results than traditional methods. The objective of this research was to determine the impact of a construction project delivery method on the prevalence and effect of delays, with the aim of proving a reduction in overall delays through the use of the design & build delivery method. This study made use of two similar case studies which differed largely by the project delivery method used. The case study method was chosen for its ability to determine operational links over a period of time, instead of simply determining frequencies of specific occurrences. The method used provides insights into organisations and gives an in-depth understanding of the topic being studied. Analysis of project documentation was performed along with semi-structured interviews. Themes were generated and compared with documentation allowing in depth analysis of each case. A comparison was then performed between cases and conclusions made from the findings presented. It was found that design & build was able to reduce the impact of civil, variation order and consultant related delays. No impact was found between methods for delays related to design changes and the contractor. Most significantly, it was found that delays related to the client were increased drastically under the design & build method, due to a break in the responsibility required for the successful implementation of design & build projects. This had the single largest effect on schedule overrun, and as a result meant that the use of the design & build delivery method may not necessarily reduce delays. However, future research into the performance of design & build was recommended where all work is maintained within the contractor’s scope, thus allowing a more accurate representation of the method. , M.Ing. (Engineering Management)
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Effective use of the business case to enhance the success rate of business / information technology projects
- Authors: Einhorn, Frank
- Date: 2018
- Subjects: Information technology projects , Information technology projects - Management , Project management , Business enterprises , Success in business
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/271762 , uj:28910
- Description: Ph.D. (IT Management) , Abstract: This thesis is about what needs to be in place for the business case to be used effectively in business projects that use information technology (referred to as ITB projects) and hence contribute to their success. Success in this context refers to project success, product success, business success and often also strategic success. The thesis is based largely on a review of representative literature. It outlines the purposes of a business case for individual projects as well as for a portfolio of projects. It shows how sound governance is not only mandated for organisations in South Africa via the King IV provisions, but also contributes to project success. The business case emerges as a key input to such governance. Simply put, the organisation needs to understand the ongoing justification for projects and also to prioritise multiple projects to optimise strategic objectives. The word ‘ongoing’ is important, as literature emphasises that business requirements, which apply to all organisations, including government, are constantly changing. It is found from literature that it is difficult to follow business case processes and that in practice the business case is seldom used effectively throughout the lifetime of the project from inception to benefits realisation. The remainder of the research sought to determine what organisations can do to rectify the situation and enhance their success rate. This was done progressively by getting a better understanding of business case processes and then the information that the processes interact with. The research shows how additional information is needed during planning, execution and benefits realisation. However, knowing the business case processes and the information required is necessary but not sufficient. There are many organisational factors that need to facilitate the effective use of the business case and hence sound governance. Having researched the facilitating factors from literature, a business case effectiveness model is proposed showing how the processes, information and factors combine. The aim of the model is to increase awareness and understanding and hence enable organisations to get value, at acceptable cost, from use of the business case. Field research was then done to assess the presence and importance of the factors and to relate them to the use of business case processes. It was possible to reduce the facilitating factors to eight major factors and to use the major factors to validate the business case effectiveness model.
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- Authors: Einhorn, Frank
- Date: 2018
- Subjects: Information technology projects , Information technology projects - Management , Project management , Business enterprises , Success in business
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/271762 , uj:28910
- Description: Ph.D. (IT Management) , Abstract: This thesis is about what needs to be in place for the business case to be used effectively in business projects that use information technology (referred to as ITB projects) and hence contribute to their success. Success in this context refers to project success, product success, business success and often also strategic success. The thesis is based largely on a review of representative literature. It outlines the purposes of a business case for individual projects as well as for a portfolio of projects. It shows how sound governance is not only mandated for organisations in South Africa via the King IV provisions, but also contributes to project success. The business case emerges as a key input to such governance. Simply put, the organisation needs to understand the ongoing justification for projects and also to prioritise multiple projects to optimise strategic objectives. The word ‘ongoing’ is important, as literature emphasises that business requirements, which apply to all organisations, including government, are constantly changing. It is found from literature that it is difficult to follow business case processes and that in practice the business case is seldom used effectively throughout the lifetime of the project from inception to benefits realisation. The remainder of the research sought to determine what organisations can do to rectify the situation and enhance their success rate. This was done progressively by getting a better understanding of business case processes and then the information that the processes interact with. The research shows how additional information is needed during planning, execution and benefits realisation. However, knowing the business case processes and the information required is necessary but not sufficient. There are many organisational factors that need to facilitate the effective use of the business case and hence sound governance. Having researched the facilitating factors from literature, a business case effectiveness model is proposed showing how the processes, information and factors combine. The aim of the model is to increase awareness and understanding and hence enable organisations to get value, at acceptable cost, from use of the business case. Field research was then done to assess the presence and importance of the factors and to relate them to the use of business case processes. It was possible to reduce the facilitating factors to eight major factors and to use the major factors to validate the business case effectiveness model.
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Factors that influence project cost estimate accuracy at an engineering broadcasting company
- Authors: Ngobeni, Princess
- Date: 2018
- Subjects: Broadcasting - Economic aspects , Costs, Industrial - Estimates , Activity-based costing , Budget in business , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393695 , uj:32583
- Description: Abstract : Engineering broadcasting is a highly competitive industry governed by an independent regulatory body. Due to the increasing demand of broadcast services, broadcasting companies need to deliver projects within allocated time, quality and budget. The engineering broadcasting company is a matrix structured organisation which makes use of projects to broaden or increase the company revenue to stay relevant in the market. However, the broadcasting company is faced with the problem of inaccurate project cost estimations which resulted to compromised quality of work (underestimated) or wasteful expenditure and lost opportunities (overestimated). To address the problem, a research was conducted at an engineering broadcasting company. The objective of the research was to identify factors influencing the accuracy of project cost estimation. The researcher conducted open-ended interviews with several employees of the broadcasting company. The research findings were shared with the reader and engineering broadcasting companies experiencing the same problem. This research will help engineering broadcasting companies become fully aware of factors influencing the accuracy of project cost estimation. The research identified both internal and external factors influencing the accuracy of project cost estimation. , M.Phil. (Engineering Management)
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- Authors: Ngobeni, Princess
- Date: 2018
- Subjects: Broadcasting - Economic aspects , Costs, Industrial - Estimates , Activity-based costing , Budget in business , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393695 , uj:32583
- Description: Abstract : Engineering broadcasting is a highly competitive industry governed by an independent regulatory body. Due to the increasing demand of broadcast services, broadcasting companies need to deliver projects within allocated time, quality and budget. The engineering broadcasting company is a matrix structured organisation which makes use of projects to broaden or increase the company revenue to stay relevant in the market. However, the broadcasting company is faced with the problem of inaccurate project cost estimations which resulted to compromised quality of work (underestimated) or wasteful expenditure and lost opportunities (overestimated). To address the problem, a research was conducted at an engineering broadcasting company. The objective of the research was to identify factors influencing the accuracy of project cost estimation. The researcher conducted open-ended interviews with several employees of the broadcasting company. The research findings were shared with the reader and engineering broadcasting companies experiencing the same problem. This research will help engineering broadcasting companies become fully aware of factors influencing the accuracy of project cost estimation. The research identified both internal and external factors influencing the accuracy of project cost estimation. , M.Phil. (Engineering Management)
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Identification of stakeholders in the capital project life cycle for a state owned enterprise
- Authors: Maphanga, Penny
- Date: 2018
- Subjects: Engineering - Management , Industrial management , Project management , Technological innovations - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393703 , uj:32584
- Description: Abstract : The aim of this study was to identify stakeholders in Capital projects and to assess the process of identification of stakeholders in capital projects. The stakeholder identification process was assessed throughout the stages of a project cycle in a State Owned Enterprises (SOE). The research followed a case study approach and it was conducted in a bulk water supplier SOE. The study found that identification of stakeholders is a known phenomenon in the organization however it has not fully matured. This study has also formed a foundation for academics who want to study and advance stakeholder identification within the SOE environment. It has thus recommended that the organization advance their stakeholder identification processes to ensure that project delays due to unhappy stakeholders is minimized. The advantage of proper stakeholder identification is that it will minimize project variations and improve projects completion time as stakeholder identification will be part of the organization project management processes. , M.Phil. (Engineering Management)
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- Authors: Maphanga, Penny
- Date: 2018
- Subjects: Engineering - Management , Industrial management , Project management , Technological innovations - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393703 , uj:32584
- Description: Abstract : The aim of this study was to identify stakeholders in Capital projects and to assess the process of identification of stakeholders in capital projects. The stakeholder identification process was assessed throughout the stages of a project cycle in a State Owned Enterprises (SOE). The research followed a case study approach and it was conducted in a bulk water supplier SOE. The study found that identification of stakeholders is a known phenomenon in the organization however it has not fully matured. This study has also formed a foundation for academics who want to study and advance stakeholder identification within the SOE environment. It has thus recommended that the organization advance their stakeholder identification processes to ensure that project delays due to unhappy stakeholders is minimized. The advantage of proper stakeholder identification is that it will minimize project variations and improve projects completion time as stakeholder identification will be part of the organization project management processes. , M.Phil. (Engineering Management)
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Identification of termination factors for electrical infrastructure projects: A case study at an institution of higher learning
- Authors: Rammutla, Khutso Ephriam
- Date: 2018
- Subjects: Engineering - Management , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/297387 , uj:32419
- Description: Abstract: Project management has become important to the management of projects in organisations. Running projects successfully is crucial particularly for public enterprises that offer crucial services, knowing that when these projects fail, this has a very antipathetic impact on the organisation, society and all stakeholders. It is always important to know if the project will be successful, and if it is not, we need to know the factors that will help us to arrive at the decision to terminate certain projects. Electrical research and development (R&D) projects in the institution of higher learning in the majority seem not to be successful; therefore the study establishes the factors, which led to these projects not having a natural termination. The research study focuses on electrical R&D projects that are undertaken by an institution of higher learning that is geographically located in Gauteng, in South Africa. The research is aimed at answering one vital research question: What are the factors causing the high rate of electrical R&D project non-completion over the specified period at the specified institution of higher learning that is located geographically in Gauteng, South Africa? The research will focus on the theoretical background and experiences of different project stakeholders and archival analysis of documents as guidance for this research. The study will adopt a case study approach and utilised a mixed method methodology to carry out the objectives of the research, with the quantitative part of the research being the questionnaire and the qualitative part utilising documents from institutional archives. The research study revealed termination factors that this project experienced and many professionals identified the ‘availability of capital’, ‘top management’,’ completion size’, ‘budget estimate’ and ‘time schedules’ as the factors affecting the electrical R&D projects not succeeding in the institution of higher learning. The other factors that were identified from the document analysis were project life cycle, R&D management support, and corporate structure and R&D structure. These factors played a huge role in these projects not having a natural termination. Identification of these termination factors will play a significant role in future electrical R&D projects in institutions of higher learning. This will assist project stakeholders to concentrate on most of these termination factors that lead to the project not being a success and to ensure that necessary support is given to improve project performance. , M.Ing. (Engineering Management)
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- Authors: Rammutla, Khutso Ephriam
- Date: 2018
- Subjects: Engineering - Management , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/297387 , uj:32419
- Description: Abstract: Project management has become important to the management of projects in organisations. Running projects successfully is crucial particularly for public enterprises that offer crucial services, knowing that when these projects fail, this has a very antipathetic impact on the organisation, society and all stakeholders. It is always important to know if the project will be successful, and if it is not, we need to know the factors that will help us to arrive at the decision to terminate certain projects. Electrical research and development (R&D) projects in the institution of higher learning in the majority seem not to be successful; therefore the study establishes the factors, which led to these projects not having a natural termination. The research study focuses on electrical R&D projects that are undertaken by an institution of higher learning that is geographically located in Gauteng, in South Africa. The research is aimed at answering one vital research question: What are the factors causing the high rate of electrical R&D project non-completion over the specified period at the specified institution of higher learning that is located geographically in Gauteng, South Africa? The research will focus on the theoretical background and experiences of different project stakeholders and archival analysis of documents as guidance for this research. The study will adopt a case study approach and utilised a mixed method methodology to carry out the objectives of the research, with the quantitative part of the research being the questionnaire and the qualitative part utilising documents from institutional archives. The research study revealed termination factors that this project experienced and many professionals identified the ‘availability of capital’, ‘top management’,’ completion size’, ‘budget estimate’ and ‘time schedules’ as the factors affecting the electrical R&D projects not succeeding in the institution of higher learning. The other factors that were identified from the document analysis were project life cycle, R&D management support, and corporate structure and R&D structure. These factors played a huge role in these projects not having a natural termination. Identification of these termination factors will play a significant role in future electrical R&D projects in institutions of higher learning. This will assist project stakeholders to concentrate on most of these termination factors that lead to the project not being a success and to ensure that necessary support is given to improve project performance. , M.Ing. (Engineering Management)
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Project constraints in a manufacturing environment - beyond the Iron Triangle
- Authors: Masopoga, Moloko
- Date: 2018
- Subjects: Project management , Theory of constraints (Management)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/280248 , uj:30111
- Description: M.Ing. (Engineering Management) , Abstract: Over the last few decades worldwide organisations have become more projects-centered. This has led to an expansion and redefinition of project management principles and tools. The general understanding is that a project is constrained by the triple constraints of scope, time and cost; the three elements must remain balanced for the project to be successful. Somehow some projects completed on time, within budget and to specification still find their way to the failure list. How is that so? The objective of this research was to determine the project constraints that must be considered to ensure project success in a typical manufacturing environment like a Pulp and Paper plant. The two Research questions that were addressed were: a) Are the Triple Constraints the only determinants of project success in a Pulp and Paper plant? b) Which other constraints, if any, contribute to project success/failure in a Pulp and Paper plant? The research methodology used to answer the research questions was a mixed –method approach. The modes of data collection were literature study, case studies and a survey questionnaire. The data was analysed using between-methods triangulation. The research concluded that the Triple constraints are not the only determinants of project success in a Pulp and Paper plant. Additional project constraints that were identified are: Risk Human resource management Legal requirements Technical performance
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- Authors: Masopoga, Moloko
- Date: 2018
- Subjects: Project management , Theory of constraints (Management)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/280248 , uj:30111
- Description: M.Ing. (Engineering Management) , Abstract: Over the last few decades worldwide organisations have become more projects-centered. This has led to an expansion and redefinition of project management principles and tools. The general understanding is that a project is constrained by the triple constraints of scope, time and cost; the three elements must remain balanced for the project to be successful. Somehow some projects completed on time, within budget and to specification still find their way to the failure list. How is that so? The objective of this research was to determine the project constraints that must be considered to ensure project success in a typical manufacturing environment like a Pulp and Paper plant. The two Research questions that were addressed were: a) Are the Triple Constraints the only determinants of project success in a Pulp and Paper plant? b) Which other constraints, if any, contribute to project success/failure in a Pulp and Paper plant? The research methodology used to answer the research questions was a mixed –method approach. The modes of data collection were literature study, case studies and a survey questionnaire. The data was analysed using between-methods triangulation. The research concluded that the Triple constraints are not the only determinants of project success in a Pulp and Paper plant. Additional project constraints that were identified are: Risk Human resource management Legal requirements Technical performance
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Project management as a tool for organisational strategy development : an engineering organisational case study
- Authors: Masombuka, Bongani
- Date: 2018
- Subjects: Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284850 , uj:30780
- Description: M.Phil. (Engineering Management) , Abstract: The misalignment between the organisational strategic objectives and project objectives leads to strategy failure. Therefore, in the effort of aligning projects to the organisational strategy, in order to realise full benefits of undertaking projects and ensuring the implementation of the organisational strategy through projects, organisations utilise a business case to approve or reject projects which are in support or not in-support of the organisational strategy respectively. A document analysis checklist and semi-structured interviews guide derived from literature, were utilised for collecting data, where four case study projects were selected and six participants were interviewed from the selected organisation. Research findings indicated that the selected organisation does not have business cases or project plans in place for the four cases, which is a misalignment according to literature. Therefore, it is deduced that alignment between the organisational strategy and projects can be realised when the strategic plan is derived from the organisational strategy and utilised to inform the business strategy. The business plan and associated business case are then derived from the business strategy while the business plan and the business case are utilised to inform the project strategy. After that the project plan is derived from the project strategy, is utilised to guide the project execution phase and the anticipated benefits are realised.
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- Authors: Masombuka, Bongani
- Date: 2018
- Subjects: Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/284850 , uj:30780
- Description: M.Phil. (Engineering Management) , Abstract: The misalignment between the organisational strategic objectives and project objectives leads to strategy failure. Therefore, in the effort of aligning projects to the organisational strategy, in order to realise full benefits of undertaking projects and ensuring the implementation of the organisational strategy through projects, organisations utilise a business case to approve or reject projects which are in support or not in-support of the organisational strategy respectively. A document analysis checklist and semi-structured interviews guide derived from literature, were utilised for collecting data, where four case study projects were selected and six participants were interviewed from the selected organisation. Research findings indicated that the selected organisation does not have business cases or project plans in place for the four cases, which is a misalignment according to literature. Therefore, it is deduced that alignment between the organisational strategy and projects can be realised when the strategic plan is derived from the organisational strategy and utilised to inform the business strategy. The business plan and associated business case are then derived from the business strategy while the business plan and the business case are utilised to inform the project strategy. After that the project plan is derived from the project strategy, is utilised to guide the project execution phase and the anticipated benefits are realised.
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Resolving conflict in the project environment using emotional intelligence
- Authors: De Villiers, Johan
- Date: 2018
- Subjects: Conflict management , Project management , Emotional intelligence
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293689 , uj:31940
- Description: Abstract: Conflict is part of everyday life and with conflict management revolving around making sure everyone feels heard and respected, whilst negotiating a mutually beneficial solution that everyone involved can accept, it is however the methods and techniques project managers use in resolving conflict that could potentially influence the success of any project. With literature varying in opinion as to whether emotionally intelligent project managers have an improved ability to effectively manage conflict in a project environment, the aim of this research study is to investigate what conflict management strategies project managers with a high level of emotional intelligence prefer including its subsequent impact on overall project success. The four project managers part of this research study, each manages two of the eight project case studies, the elected research method. The preferred conflict resolution strategy and level of emotional intelligence of each of the project managers constitutes the primary data collection. Overall client satisfaction i.e. the measure for project success, constitutes the secondary data collection. Findings suggest that those project managers with a high level of emotional intelligence prefer the conflict management strategy of compromising with this preference having a positive effect on the outcome of the project and those with a lower level of emotional intelligence prefer the conflict resolution strategy of either avoiding or competing with this preference having a direct negative impact on project success. Further research is however needed in order to generalize the results observed but based on the findings it is the researcher’s suggestion that companies should encourage project managers to develop and master the skills of emotional intelligence along with the skills needed to efficiently deal with conflict in the project environment. These skills could form the basis of developing a project managers ability to resolve conflict effectively within a project environment with the benefit thereof not only applicable to project managers but also those individuals forming part of the project team. , M.Ing. (Engineering Management)
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- Authors: De Villiers, Johan
- Date: 2018
- Subjects: Conflict management , Project management , Emotional intelligence
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/293689 , uj:31940
- Description: Abstract: Conflict is part of everyday life and with conflict management revolving around making sure everyone feels heard and respected, whilst negotiating a mutually beneficial solution that everyone involved can accept, it is however the methods and techniques project managers use in resolving conflict that could potentially influence the success of any project. With literature varying in opinion as to whether emotionally intelligent project managers have an improved ability to effectively manage conflict in a project environment, the aim of this research study is to investigate what conflict management strategies project managers with a high level of emotional intelligence prefer including its subsequent impact on overall project success. The four project managers part of this research study, each manages two of the eight project case studies, the elected research method. The preferred conflict resolution strategy and level of emotional intelligence of each of the project managers constitutes the primary data collection. Overall client satisfaction i.e. the measure for project success, constitutes the secondary data collection. Findings suggest that those project managers with a high level of emotional intelligence prefer the conflict management strategy of compromising with this preference having a positive effect on the outcome of the project and those with a lower level of emotional intelligence prefer the conflict resolution strategy of either avoiding or competing with this preference having a direct negative impact on project success. Further research is however needed in order to generalize the results observed but based on the findings it is the researcher’s suggestion that companies should encourage project managers to develop and master the skills of emotional intelligence along with the skills needed to efficiently deal with conflict in the project environment. These skills could form the basis of developing a project managers ability to resolve conflict effectively within a project environment with the benefit thereof not only applicable to project managers but also those individuals forming part of the project team. , M.Ing. (Engineering Management)
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The causes of project failure in railway infrastructure projects
- Authors: Mafokosi, K.R.M.
- Date: 2018
- Subjects: Railroads - Management , Railroads - Maintenance and repair , Project management , Transnet (Firm : South Africa)
- Language: English
- Type: M.Phil. (Engineering Management)
- Identifier: http://hdl.handle.net/10210/393679 , uj:32581
- Description: Abstract : Transnet is the owner of 80% of Africa’s rail networks. The company embarks on mega projects to develop the railway infrastructure. Research recorded that 55% of major rail infrastructure projects at Transnet Freight Rail failed for a consecutive five years, between 2005 and 2011. There are no records of causes of project failure. Failure in project delivery, results in failure to meet customer demands, impacting on the South African economy. The current research used various data collection methods to develop a database to obtain an in-depth understanding of the factors causing railway infrastructure project failures. Collected data include literature, interview and archival data. The data were used to answer the research questions and achieve the research objectives, identifying the factors contributing to railway infrastructure project failures and the management approach that can be applied to mitigate the factors. Typical causes of project failure in the literature and the case study, involve scope, resources, cost, schedule, communication, management support, project planning, lessons learnt, corruption, a lack of commitment and procurement. The comparison of the causes of project failure in the case study, literature, Gautrain rapid rail and London Jubilee line extension projects indicated that there are differences and similarities in factors contributing to project failure in railway infrastructure projects. Therefore, the findings cannot be generalized across all railway infrastructure projects. The management approaches, conventional in the literature and the case study are positioned in project scope management, resource management, schedule management, communication management, stakeholder management, cost management, integration management, quality management, risk management and project procurement management. The improvement of project stakeholder management and communication management is recommended due to their influence on project planning and the management of scope, schedule, quality, risk, cost, procurement and resources. A challenge indicates limited publications on South African Railway projects which emphasises the knowledge disparity on the subject. , M.Ing. (Engineering Management)
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- Authors: Mafokosi, K.R.M.
- Date: 2018
- Subjects: Railroads - Management , Railroads - Maintenance and repair , Project management , Transnet (Firm : South Africa)
- Language: English
- Type: M.Phil. (Engineering Management)
- Identifier: http://hdl.handle.net/10210/393679 , uj:32581
- Description: Abstract : Transnet is the owner of 80% of Africa’s rail networks. The company embarks on mega projects to develop the railway infrastructure. Research recorded that 55% of major rail infrastructure projects at Transnet Freight Rail failed for a consecutive five years, between 2005 and 2011. There are no records of causes of project failure. Failure in project delivery, results in failure to meet customer demands, impacting on the South African economy. The current research used various data collection methods to develop a database to obtain an in-depth understanding of the factors causing railway infrastructure project failures. Collected data include literature, interview and archival data. The data were used to answer the research questions and achieve the research objectives, identifying the factors contributing to railway infrastructure project failures and the management approach that can be applied to mitigate the factors. Typical causes of project failure in the literature and the case study, involve scope, resources, cost, schedule, communication, management support, project planning, lessons learnt, corruption, a lack of commitment and procurement. The comparison of the causes of project failure in the case study, literature, Gautrain rapid rail and London Jubilee line extension projects indicated that there are differences and similarities in factors contributing to project failure in railway infrastructure projects. Therefore, the findings cannot be generalized across all railway infrastructure projects. The management approaches, conventional in the literature and the case study are positioned in project scope management, resource management, schedule management, communication management, stakeholder management, cost management, integration management, quality management, risk management and project procurement management. The improvement of project stakeholder management and communication management is recommended due to their influence on project planning and the management of scope, schedule, quality, risk, cost, procurement and resources. A challenge indicates limited publications on South African Railway projects which emphasises the knowledge disparity on the subject. , M.Ing. (Engineering Management)
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The importance of project risk management process in Information Technology projects
- Authors: Mtshali, Sophie Nomusa
- Date: 2018
- Subjects: Project management , Risk management , Information technology - Risk management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272610 , uj:29028
- Description: M.Com. (Business Management) , Abstract: Risk management has increasingly become a crucial aspect of project success in the Information Technology industry. Risks are no longer seen from the narrow perspective of physical harm; but the narrative has evolved to include unforeseen circumstances and effects on all stakeholders and planned outputs of the project. In financial terms, it was reported that 13.8 billion SA Rands were lost to failed projects in 2011. In light of the aforementioned, this research focuses on Project Risk Management (PRM) and how it can help reduce and better manage risks inherent in all project works. Since it is expected that effective project risk management (PRM) seeks to minimize the risks inherent to projects in order for the project manager to make better-informed decisions, which will contribute to overall project success, this research asks the fundamental question: ‘is there any positive relationship between PRM and project success in the IT industry?’ To answer the research question, this study takes a pragmatic approach using the quantitative method of data collection. Surveys were distributed among 100 project managers and coordinators within the IT environment in South Africa, 65 valid responses were received. Descriptive analysis was conducted on the findings and the results are presented in themes according to the objectives of the study. One of the research conclusion is that the most significant factors limiting the use of PRM methodologies with the respondents is not organisational culture as expected, rather ‘lack of subject matter expertise in project management’ on the part of the project managers. It was ultimately concluded that there is a strong relationship between PRM and project success. If risks can be reduced in a project, the chances of success increases. Lastly, it was seen that within the scope of the research, PRM has a positive impact with project being completed on schedule (or earlier) and within or below budget. The research is however not without its own inherent limitations; one of which is the fact that the study is a once-off experience and cannot envisage changes in the IT project success while using different project management strategies. A longitudinal study would have helped prevent against this.
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- Authors: Mtshali, Sophie Nomusa
- Date: 2018
- Subjects: Project management , Risk management , Information technology - Risk management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272610 , uj:29028
- Description: M.Com. (Business Management) , Abstract: Risk management has increasingly become a crucial aspect of project success in the Information Technology industry. Risks are no longer seen from the narrow perspective of physical harm; but the narrative has evolved to include unforeseen circumstances and effects on all stakeholders and planned outputs of the project. In financial terms, it was reported that 13.8 billion SA Rands were lost to failed projects in 2011. In light of the aforementioned, this research focuses on Project Risk Management (PRM) and how it can help reduce and better manage risks inherent in all project works. Since it is expected that effective project risk management (PRM) seeks to minimize the risks inherent to projects in order for the project manager to make better-informed decisions, which will contribute to overall project success, this research asks the fundamental question: ‘is there any positive relationship between PRM and project success in the IT industry?’ To answer the research question, this study takes a pragmatic approach using the quantitative method of data collection. Surveys were distributed among 100 project managers and coordinators within the IT environment in South Africa, 65 valid responses were received. Descriptive analysis was conducted on the findings and the results are presented in themes according to the objectives of the study. One of the research conclusion is that the most significant factors limiting the use of PRM methodologies with the respondents is not organisational culture as expected, rather ‘lack of subject matter expertise in project management’ on the part of the project managers. It was ultimately concluded that there is a strong relationship between PRM and project success. If risks can be reduced in a project, the chances of success increases. Lastly, it was seen that within the scope of the research, PRM has a positive impact with project being completed on schedule (or earlier) and within or below budget. The research is however not without its own inherent limitations; one of which is the fact that the study is a once-off experience and cannot envisage changes in the IT project success while using different project management strategies. A longitudinal study would have helped prevent against this.
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The relationship between information and communication technology project governance and project success
- Authors: Oguntade, Oluyemi
- Date: 2018
- Subjects: Information technology - Management , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/283271 , uj:30544
- Description: M.Com. (Information Technology Management) , Abstract: Information and communication technology (ICT) is used by organisations as a strategic enabler, and to drive operational efficiency. Previous research reveals that, despite the increased organisational adoption and knowledge of standard practices (both project and enterprise ICT governance), intended to elicit quality in governance and management of ICT investments, ICT project outcomes continue to deliver below stakeholder value expectations. Justifying ICT investment in this era of tight resources and conflicting priorities will therefore continue to be a laborious task unless this is addressed. This research focuses on determining the criteria stakeholders use to assess value delivered by ICT investments through project work, and explores the relationships between standard practices of project and ICT governance in order to improve stakeholder value expectations for ICT project outcomes. Literature on the evolution of ICT project stakeholder value assessment paradigms was explored, and various ICT governance and project standard practices compared and benchmarked. The research instrument was designed by factoring in common scholarly views to gather data from a group of professionals in the field of ICT project and enterprise governance. Data analysis established that there are great opportunity and synergy in ensuring that both project and ICT governance standards are entrenched in organisations. Adoption of one without the other will not deliver the desired result, as the two standard practices are complementary. The results of this study also show that these standard practices have a direct influence on the criteria stakeholders use to assess the value of ICT project outcomes; hence, ICT project stakeholder value expectations can be addressed for improvement by adopting and entrenching these standard practices in organisations.
- Full Text:
- Authors: Oguntade, Oluyemi
- Date: 2018
- Subjects: Information technology - Management , Project management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/283271 , uj:30544
- Description: M.Com. (Information Technology Management) , Abstract: Information and communication technology (ICT) is used by organisations as a strategic enabler, and to drive operational efficiency. Previous research reveals that, despite the increased organisational adoption and knowledge of standard practices (both project and enterprise ICT governance), intended to elicit quality in governance and management of ICT investments, ICT project outcomes continue to deliver below stakeholder value expectations. Justifying ICT investment in this era of tight resources and conflicting priorities will therefore continue to be a laborious task unless this is addressed. This research focuses on determining the criteria stakeholders use to assess value delivered by ICT investments through project work, and explores the relationships between standard practices of project and ICT governance in order to improve stakeholder value expectations for ICT project outcomes. Literature on the evolution of ICT project stakeholder value assessment paradigms was explored, and various ICT governance and project standard practices compared and benchmarked. The research instrument was designed by factoring in common scholarly views to gather data from a group of professionals in the field of ICT project and enterprise governance. Data analysis established that there are great opportunity and synergy in ensuring that both project and ICT governance standards are entrenched in organisations. Adoption of one without the other will not deliver the desired result, as the two standard practices are complementary. The results of this study also show that these standard practices have a direct influence on the criteria stakeholders use to assess the value of ICT project outcomes; hence, ICT project stakeholder value expectations can be addressed for improvement by adopting and entrenching these standard practices in organisations.
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