The impact of inventory in service pperations management in a South African warehouse
- Authors: Ndlala, Phindile Sphiwe
- Date: 2019
- Subjects: Management audit , Production management , Inventory control - Decision making , Warehouses - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/437508 , uj:37991
- Description: Abstract: Inventory is handled in different places, in the households, warehouses, stores, factories and service areas like banks and it is also controlled differently. However, across these diversity storages, there is the mutual problem of shrinkage. This research examine the impact of inventory loss in service operation management at Spar North Rand distribution. Experience has shown that even though inventory loss can be recognised to a few sources, such as, shoplifting, employee crime, seller fraud, administrative mistakes, there are still other unclear reasons. This study examined the impact of inventory loss in service operations management of warehouses with a view to preventing inventory loss for better productivity. In this study, the impact of inventory loss was measured using operational performance, drivers to effective inventory, inventory procedure and barriers to effective inventory. This paper adopted a quantitative research strategy. Using the five-point Likert scale, one hundred and fifty (150) Questionnaires were distributed to the employees at Spar North Rand distribution. 80.67 % questionnaires were completed, 5.3% was not returned, 4.67% where unusable, and 9.3% where returned uncompleted due to employees refusing to partake. Only 121 questionnaires were useable. The data were analysed using SPSS vision 24 to present and test the network of correlations between the variables. The results showed that there was a positive relationship (r = 0.510; p < 0.01) between operational performance and the drivers to effective inventory. From this research, it become evident that lack of training and lack of motivation such as recognition and incentives for staff acts as a huge negative impacts in service operations management. Insufficient training was identified as the main barrier, whereas lack of motivation was identified as the main driver to effective inventory management. Implementation of performance checklist was found to have the greatest impact to operational performance. , M.Tech. (Operations Management)
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- Authors: Ndlala, Phindile Sphiwe
- Date: 2019
- Subjects: Management audit , Production management , Inventory control - Decision making , Warehouses - Management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/437508 , uj:37991
- Description: Abstract: Inventory is handled in different places, in the households, warehouses, stores, factories and service areas like banks and it is also controlled differently. However, across these diversity storages, there is the mutual problem of shrinkage. This research examine the impact of inventory loss in service operation management at Spar North Rand distribution. Experience has shown that even though inventory loss can be recognised to a few sources, such as, shoplifting, employee crime, seller fraud, administrative mistakes, there are still other unclear reasons. This study examined the impact of inventory loss in service operations management of warehouses with a view to preventing inventory loss for better productivity. In this study, the impact of inventory loss was measured using operational performance, drivers to effective inventory, inventory procedure and barriers to effective inventory. This paper adopted a quantitative research strategy. Using the five-point Likert scale, one hundred and fifty (150) Questionnaires were distributed to the employees at Spar North Rand distribution. 80.67 % questionnaires were completed, 5.3% was not returned, 4.67% where unusable, and 9.3% where returned uncompleted due to employees refusing to partake. Only 121 questionnaires were useable. The data were analysed using SPSS vision 24 to present and test the network of correlations between the variables. The results showed that there was a positive relationship (r = 0.510; p < 0.01) between operational performance and the drivers to effective inventory. From this research, it become evident that lack of training and lack of motivation such as recognition and incentives for staff acts as a huge negative impacts in service operations management. Insufficient training was identified as the main barrier, whereas lack of motivation was identified as the main driver to effective inventory management. Implementation of performance checklist was found to have the greatest impact to operational performance. , M.Tech. (Operations Management)
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Die evaluering en toepasbaarheid van waarde-vir-geld-oudit in die privaat sektor in die Suid-Afrikaanse konteks
- Durandt, Barend Johannes Vorster
- Authors: Durandt, Barend Johannes Vorster
- Date: 2014-02-13
- Subjects: Management audit , Auditing - South Africa
- Type: Thesis
- Identifier: uj:3953 , http://hdl.handle.net/10210/9313
- Description: M.Com. (Business Management) , The purpose of applicability of private sector, situation in South this study is to determine value-for-money-auditing in with specific reference to Africa. The methodology which has been followed, consists of a literature study of the theories and concepts of value-for-money-auditing as well as an empirical study to determine the perceptions of South African management with regard to value-for-money-auditing. The following substantial findings are identified as a result of the empirical study: Firstly, that South African management is well aware of the possibilities of value-for-money-auditing. A lack of knowledge is not the reason why this kind of audit is not performed in the private sector. Secondly, management does regard value-for-money audits as feasible, but they have neither the time nor the manpower to invest in a value-for-money-audit. Thirdly, this study has shown that the external auditor also does not have the mar:power· or the knowledge at his disposal to perform an effective value-for-money-audit. The independence of the external auditor is of no importance in management's decision on the most suitable per son to perform a value-for-money-audit. The limited application of value-for-money-auditing in the private sector may be attributed to the following: • Inadequate guidelines, exposure drafts and statements with regard to value-for-money-auditing • The inability of the external auditor to perform a value-for-money-audit as a result of the nature of his training; • The perception of private sector management that the external auditor is not the most suitable person to perform a value-for-money-audit. This presents a challenge to the external audit profession to alleviate the above-mentioned shortcomings through further research and studies to enhance value-for-money-auditing in the private sector.
- Full Text:
- Authors: Durandt, Barend Johannes Vorster
- Date: 2014-02-13
- Subjects: Management audit , Auditing - South Africa
- Type: Thesis
- Identifier: uj:3953 , http://hdl.handle.net/10210/9313
- Description: M.Com. (Business Management) , The purpose of applicability of private sector, situation in South this study is to determine value-for-money-auditing in with specific reference to Africa. The methodology which has been followed, consists of a literature study of the theories and concepts of value-for-money-auditing as well as an empirical study to determine the perceptions of South African management with regard to value-for-money-auditing. The following substantial findings are identified as a result of the empirical study: Firstly, that South African management is well aware of the possibilities of value-for-money-auditing. A lack of knowledge is not the reason why this kind of audit is not performed in the private sector. Secondly, management does regard value-for-money audits as feasible, but they have neither the time nor the manpower to invest in a value-for-money-audit. Thirdly, this study has shown that the external auditor also does not have the mar:power· or the knowledge at his disposal to perform an effective value-for-money-audit. The independence of the external auditor is of no importance in management's decision on the most suitable per son to perform a value-for-money-audit. The limited application of value-for-money-auditing in the private sector may be attributed to the following: • Inadequate guidelines, exposure drafts and statements with regard to value-for-money-auditing • The inability of the external auditor to perform a value-for-money-audit as a result of the nature of his training; • The perception of private sector management that the external auditor is not the most suitable person to perform a value-for-money-audit. This presents a challenge to the external audit profession to alleviate the above-mentioned shortcomings through further research and studies to enhance value-for-money-auditing in the private sector.
- Full Text:
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