A framework to enhance database models
- Authors: Tshontsho, Kaluba Mulunda
- Date: 2020
- Subjects: Databases , Database management , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474655 , uj:42791
- Description: Abstract: This study demonstrates that the framework to enhance a database model (FEDM) consists of formulating the model design and expected opeartion fron which the physical model for the database is derived.These frameworks differ in that they are models applicable specific database models. Thus use of an inappropriate model to develop a FEDM results in bad database model... , M.Com. (Information Technology)
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- Authors: Tshontsho, Kaluba Mulunda
- Date: 2020
- Subjects: Databases , Database management , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474655 , uj:42791
- Description: Abstract: This study demonstrates that the framework to enhance a database model (FEDM) consists of formulating the model design and expected opeartion fron which the physical model for the database is derived.These frameworks differ in that they are models applicable specific database models. Thus use of an inappropriate model to develop a FEDM results in bad database model... , M.Com. (Information Technology)
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Appraisal of the drivers of smart city development in South Africa
- Oke, Ayodeji Emmanuel, Aghimien, Douglas O., Aigbavboa, Clinton O., Akinradewo, Opeoluwa I.
- Authors: Oke, Ayodeji Emmanuel , Aghimien, Douglas O. , Aigbavboa, Clinton O. , Akinradewo, Opeoluwa I.
- Date: 2020
- Subjects: Information technology , Smart city , Smart technology
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/435579 , uj:37750 , ISSN: 2204-9029 , Citation: Oke, A.E., Aghimien, D.O., Aigbavboa, C.O., and Akinradewo, O.I. 2020. Appraisal of the drivers of smart city development in South Africa. Construction Economics and Building, 20:2, 109-126. http://dx.doi. org/10.5130/AJCEB.v20i2.6632
- Description: Abstract: The quest for smart cities and development has been on the increase among infrastructural development stakeholders, including clients, government agencies responsible for the management of infrastructures, construction professionals, sponsors, and financiers of these projects. However, studies around the world have shown that less attention is being paid by these stakeholders to various indices and measures of smart cities. These measures and indices, known as drivers, are smart environment, smart economy, smart people, smart governance, smart mobility, and smart living. Using these drivers and their indicators, a multiple-choice questionnaire was designed in line with existing and relevant literature materials in the subject area. These questionnaires were administered on construction professionals with relevant and adequate knowledge of smart construction. Smart environment was found to be a major driver of a smart city while smart people, smart governance and smart living are also key to the achievement of the goals and objectives of the concept. The developed key smart city drivers are a workable, adaptable and efficient city design mechanism and it will be useful for city planners, statutory agencies as well other stakeholders in the development of smart cities.
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- Authors: Oke, Ayodeji Emmanuel , Aghimien, Douglas O. , Aigbavboa, Clinton O. , Akinradewo, Opeoluwa I.
- Date: 2020
- Subjects: Information technology , Smart city , Smart technology
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/435579 , uj:37750 , ISSN: 2204-9029 , Citation: Oke, A.E., Aghimien, D.O., Aigbavboa, C.O., and Akinradewo, O.I. 2020. Appraisal of the drivers of smart city development in South Africa. Construction Economics and Building, 20:2, 109-126. http://dx.doi. org/10.5130/AJCEB.v20i2.6632
- Description: Abstract: The quest for smart cities and development has been on the increase among infrastructural development stakeholders, including clients, government agencies responsible for the management of infrastructures, construction professionals, sponsors, and financiers of these projects. However, studies around the world have shown that less attention is being paid by these stakeholders to various indices and measures of smart cities. These measures and indices, known as drivers, are smart environment, smart economy, smart people, smart governance, smart mobility, and smart living. Using these drivers and their indicators, a multiple-choice questionnaire was designed in line with existing and relevant literature materials in the subject area. These questionnaires were administered on construction professionals with relevant and adequate knowledge of smart construction. Smart environment was found to be a major driver of a smart city while smart people, smart governance and smart living are also key to the achievement of the goals and objectives of the concept. The developed key smart city drivers are a workable, adaptable and efficient city design mechanism and it will be useful for city planners, statutory agencies as well other stakeholders in the development of smart cities.
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Digital environment evolution modelling and simulation
- Authors: Bengis, Merrick Kenna
- Date: 2020
- Subjects: Computer science , Computer simulation , Information technology
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/458387 , uj:40713
- Description: Ph.D. (Computer Science and Software Engineering) , Abstract: The concurrent growth of the human population and advancement in technology, together with ever-changing social interaction, has led to the creation of a large, abstract and complex entity known as the Digital Environment. In the current world, the Digital Environment, which is continually growing and ever-evolving, is now almost unrecognisable from what it started off as nearly 50 years ago. The human population has grown rapidly in the past century, growing to nearly 8 billion people in 2019, already double the population from 1975. This has created a world with more people than ever before, all of whom have a need to communicate with others, share information and form communities. Technology also experienced unprecedented advancements in this time, with important inventions such as electricity, computational machines, and communication networks. These technologies grew and allowed for people around the world to communicate as if they were next to each other, facilitated by the advent of the Internet. Presently, people all around the world are creating, sharing, and consuming information, while forming online communities, and also growing the physical footprint of the Internet and all connected devices. The intersection of these events formed the Digital Environment: an amalgamation of the physical, digital and cyber worlds. It is evident how rapidly and completely the Digital Environment has evolved in the past few decades, so what is in store for the future? Can people prepare for what the Digital Environment is to become and possibly even change its course? This thesis proposes a novel model for the simulation and prediction of the evolution of the Digital Environment: the Digital Environment Evolution Modelling and Simulation model or DEEv-MoS. The DEEv-MoS model proposes a method that makes use of well-developed and commonly used fields of research to create a holistic simulation of the Digital Environment and its many parts. Through the use of intelligent agents, entity component systems and machine learning, accurate simulations can be run to determine how the future digital landscape will grow and change. This allows researchers to further understand what the future holds and prepare for any eventualities, whether they are positive or negative...
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- Authors: Bengis, Merrick Kenna
- Date: 2020
- Subjects: Computer science , Computer simulation , Information technology
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/458387 , uj:40713
- Description: Ph.D. (Computer Science and Software Engineering) , Abstract: The concurrent growth of the human population and advancement in technology, together with ever-changing social interaction, has led to the creation of a large, abstract and complex entity known as the Digital Environment. In the current world, the Digital Environment, which is continually growing and ever-evolving, is now almost unrecognisable from what it started off as nearly 50 years ago. The human population has grown rapidly in the past century, growing to nearly 8 billion people in 2019, already double the population from 1975. This has created a world with more people than ever before, all of whom have a need to communicate with others, share information and form communities. Technology also experienced unprecedented advancements in this time, with important inventions such as electricity, computational machines, and communication networks. These technologies grew and allowed for people around the world to communicate as if they were next to each other, facilitated by the advent of the Internet. Presently, people all around the world are creating, sharing, and consuming information, while forming online communities, and also growing the physical footprint of the Internet and all connected devices. The intersection of these events formed the Digital Environment: an amalgamation of the physical, digital and cyber worlds. It is evident how rapidly and completely the Digital Environment has evolved in the past few decades, so what is in store for the future? Can people prepare for what the Digital Environment is to become and possibly even change its course? This thesis proposes a novel model for the simulation and prediction of the evolution of the Digital Environment: the Digital Environment Evolution Modelling and Simulation model or DEEv-MoS. The DEEv-MoS model proposes a method that makes use of well-developed and commonly used fields of research to create a holistic simulation of the Digital Environment and its many parts. Through the use of intelligent agents, entity component systems and machine learning, accurate simulations can be run to determine how the future digital landscape will grow and change. This allows researchers to further understand what the future holds and prepare for any eventualities, whether they are positive or negative...
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Disruptive technology adoption in the information technology (IT) industry
- Authors: Kimmie, Shamiel
- Date: 2020
- Subjects: Disruptive technologies , Information technology , Technological innovations
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474663 , uj:42792
- Description: Abstract: The continuous display of novice technologies is unfolding in many industries. Almost any advancement in technology is labelled as ground-breaking. Some of these technologies have the potential to disrupt the existing state of affairs. It is therefore of great importance when adopting a technology for a business that decision makers understand these technologies and prepare accordingly. The term disruptive technology is explained in comparison to emerging technology and disruptive innovation in this research study... , M.Com. (Information Technology)
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- Authors: Kimmie, Shamiel
- Date: 2020
- Subjects: Disruptive technologies , Information technology , Technological innovations
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474663 , uj:42792
- Description: Abstract: The continuous display of novice technologies is unfolding in many industries. Almost any advancement in technology is labelled as ground-breaking. Some of these technologies have the potential to disrupt the existing state of affairs. It is therefore of great importance when adopting a technology for a business that decision makers understand these technologies and prepare accordingly. The term disruptive technology is explained in comparison to emerging technology and disruptive innovation in this research study... , M.Com. (Information Technology)
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Investigating perceived competitive edge gained through information system use
- Authors: Adamovic, Dina
- Date: 2020
- Subjects: Business intelligence , Information technology , Communication in management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474496 , uj:42771
- Description: Abstract: Please refer to full text to view abstract. , M.Phil. (Information Management)
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- Authors: Adamovic, Dina
- Date: 2020
- Subjects: Business intelligence , Information technology , Communication in management
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/474496 , uj:42771
- Description: Abstract: Please refer to full text to view abstract. , M.Phil. (Information Management)
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An information technology competency framework for entry level human resource strategic partners
- Authors: Joseph, Renjini Mary
- Date: 2019
- Subjects: Personnel management - Information technology , Information technology , Management information systems
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/421230 , uj:35896
- Description: Abstract: Please refer to full text to view abstract. , Ph.D. (Human Resource Development)
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- Authors: Joseph, Renjini Mary
- Date: 2019
- Subjects: Personnel management - Information technology , Information technology , Management information systems
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/421230 , uj:35896
- Description: Abstract: Please refer to full text to view abstract. , Ph.D. (Human Resource Development)
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Co-designing digital information-seeking activities with and for the small-scale farmers of the Siyakhana Initiative
- Authors: Donaldson, Tasmin Jade
- Date: 2019
- Subjects: Human-computer interaction , Design - Data processing , Information technology , Farmers
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/411600 , uj:34596
- Description: Abstract: Information is paramount to empowering people and communities, laying the foundations for “equality, sustainability and prosperity” as a critical driver of progress (Garrido & Wyber 2017:7). While only half of the world’s population has access to devices, let alone online services, the need to foster the growth of an information-empowered society is more significant than it has ever been (Garrido & Wyber 2017:7). Information Communication Technology (ICT) provides this mechanism, with mobile technologies playing a significant role; however, having access to information and having the ability to connect is meaningless if people cannot apply information to ‘real-world problems’ (Garrido & Wyber 2017:7,46). The following dissertation describes an interaction design (IxD) project that follows a Research Through Design (RTD) methodology. The study aimed to improve information-seeking activities with and for small-scale farmers, namely the farmers of the Siyakhana Initiative, using an experience-centred approach. The research leveraged a unique combination of activity-based models providing the theoretical underpinning of the study. The co-design process used a novel integration of contextmapping and IxD to identify small-scale farmer’s motivations and aspirations related to their information needs and information-seeking behaviours. The outcome of the study was the co-design of a prototyped concept using the affordances offered by digital technology to improve the way that small- scale farmers find, use and share information. , M.A. (Design)
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- Authors: Donaldson, Tasmin Jade
- Date: 2019
- Subjects: Human-computer interaction , Design - Data processing , Information technology , Farmers
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/411600 , uj:34596
- Description: Abstract: Information is paramount to empowering people and communities, laying the foundations for “equality, sustainability and prosperity” as a critical driver of progress (Garrido & Wyber 2017:7). While only half of the world’s population has access to devices, let alone online services, the need to foster the growth of an information-empowered society is more significant than it has ever been (Garrido & Wyber 2017:7). Information Communication Technology (ICT) provides this mechanism, with mobile technologies playing a significant role; however, having access to information and having the ability to connect is meaningless if people cannot apply information to ‘real-world problems’ (Garrido & Wyber 2017:7,46). The following dissertation describes an interaction design (IxD) project that follows a Research Through Design (RTD) methodology. The study aimed to improve information-seeking activities with and for small-scale farmers, namely the farmers of the Siyakhana Initiative, using an experience-centred approach. The research leveraged a unique combination of activity-based models providing the theoretical underpinning of the study. The co-design process used a novel integration of contextmapping and IxD to identify small-scale farmer’s motivations and aspirations related to their information needs and information-seeking behaviours. The outcome of the study was the co-design of a prototyped concept using the affordances offered by digital technology to improve the way that small- scale farmers find, use and share information. , M.A. (Design)
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Effects of outsourcing on employment generation : evidence from the telecommunications sector of Uganda
- Nalubega, T., Kasumba, D. C., Uwizeyimana, D. E.
- Authors: Nalubega, T. , Kasumba, D. C. , Uwizeyimana, D. E.
- Date: 2019
- Subjects: Telecommunications sector , Outsourcing , Information technology
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/404728 , uj:33955 , Citation: Nalubega, T., Kasumba, D.C. & Uwizeyimana, D.E. 2019. Effects of outsourcing on employment generation : evidence from the telecommunications sector of Uganda.
- Description: Abstract: Outsourcing has emerged as a globally embraced business strategy that involves restructuring geared at improving flexibility, inducing innovation and creativity, whilst simultaneously creating greater employment opportunities. Telecommunications companies worldwide have adopted outsourcing strategies leaving them to concentrate on their core business. In Uganda almost all telecommunications companies have also followed the outsourcing trend. However, despite the increasing adoption of outsourcing strategies, there is a dearth of literature about how outsourcing in the telecommunications sector has contributed to the generation of employment in Uganda. MTN Uganda and Airtel Uganda were selected as study sites and a mixed-methods approach was followed for the data collection and analysis. The quantitative data was analysed through descriptive statistics and inferential analysis using version 23 of the statistical package for social sciences (SPSS). The descriptive statistics were analysed, confirming that a multitude of business functions are being outsourced to other companies in Uganda...
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- Authors: Nalubega, T. , Kasumba, D. C. , Uwizeyimana, D. E.
- Date: 2019
- Subjects: Telecommunications sector , Outsourcing , Information technology
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/404728 , uj:33955 , Citation: Nalubega, T., Kasumba, D.C. & Uwizeyimana, D.E. 2019. Effects of outsourcing on employment generation : evidence from the telecommunications sector of Uganda.
- Description: Abstract: Outsourcing has emerged as a globally embraced business strategy that involves restructuring geared at improving flexibility, inducing innovation and creativity, whilst simultaneously creating greater employment opportunities. Telecommunications companies worldwide have adopted outsourcing strategies leaving them to concentrate on their core business. In Uganda almost all telecommunications companies have also followed the outsourcing trend. However, despite the increasing adoption of outsourcing strategies, there is a dearth of literature about how outsourcing in the telecommunications sector has contributed to the generation of employment in Uganda. MTN Uganda and Airtel Uganda were selected as study sites and a mixed-methods approach was followed for the data collection and analysis. The quantitative data was analysed through descriptive statistics and inferential analysis using version 23 of the statistical package for social sciences (SPSS). The descriptive statistics were analysed, confirming that a multitude of business functions are being outsourced to other companies in Uganda...
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Evaluating the impact of integrating information and communication technologies in accounting education : a case study at the University of Johannesburg
- Authors: Rhodes, Raymond John
- Date: 2019
- Subjects: Accounting - Study and teaching , University of Johannesburg - Curricula , Information technology
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/446477 , uj:39099
- Description: Abstract: Please refer to full text to view abstract. , Ph.D. (Education and Curriculum Studies)
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- Authors: Rhodes, Raymond John
- Date: 2019
- Subjects: Accounting - Study and teaching , University of Johannesburg - Curricula , Information technology
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/446477 , uj:39099
- Description: Abstract: Please refer to full text to view abstract. , Ph.D. (Education and Curriculum Studies)
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Managing information technology service delivery : a conceptual frame work
- Authors: Sliep, Rachel Marie
- Date: 2019
- Subjects: Information technology - Management , Management information systems , Information technology , Strategic planning
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/422288 , uj:36030
- Description: Abstract: Managing information technology (IT) in higher education institutions (HEIs) is not merely difficult but has almost become impossible. Information technology (IT) leaders in HEIs face a challenge to integrate and provide for the continuous accelerating transformation of technology and the way it is applied in HEIs to improve the quality of IT service delivery to satisfy their stakeholders’ expectations. IT leaders need to embrace change with the understanding that IT will need more than a secure set of knowledge and skills in today’s technology demands required from the unique composition of stakeholders. To position HEIs in their current marketplace and ensure competitive advantage, just implementing new technologies and innovations is not nearly enough. It is a requirement from institutional leaders to recognise IT as a key business enabler and to ensure that IT is positioned within the organisation as an investment rather than a cost. Key requirements for IT leadership are to recognise, agree and integrate various frameworks to ensure stability and agility when addressing the continuous challenges of HEIs and providing them with a dynamic application landscape and borderless end-user experience. IT departments within HEIs should dynamically change their philosophy, standards and way of thinking to meet the rapidly changing, everyday organisational demands. .. , Ph.D. (Information Technology Management)
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- Authors: Sliep, Rachel Marie
- Date: 2019
- Subjects: Information technology - Management , Management information systems , Information technology , Strategic planning
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/422288 , uj:36030
- Description: Abstract: Managing information technology (IT) in higher education institutions (HEIs) is not merely difficult but has almost become impossible. Information technology (IT) leaders in HEIs face a challenge to integrate and provide for the continuous accelerating transformation of technology and the way it is applied in HEIs to improve the quality of IT service delivery to satisfy their stakeholders’ expectations. IT leaders need to embrace change with the understanding that IT will need more than a secure set of knowledge and skills in today’s technology demands required from the unique composition of stakeholders. To position HEIs in their current marketplace and ensure competitive advantage, just implementing new technologies and innovations is not nearly enough. It is a requirement from institutional leaders to recognise IT as a key business enabler and to ensure that IT is positioned within the organisation as an investment rather than a cost. Key requirements for IT leadership are to recognise, agree and integrate various frameworks to ensure stability and agility when addressing the continuous challenges of HEIs and providing them with a dynamic application landscape and borderless end-user experience. IT departments within HEIs should dynamically change their philosophy, standards and way of thinking to meet the rapidly changing, everyday organisational demands. .. , Ph.D. (Information Technology Management)
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Project implementers’ perspectives on the deployment and uptake of Information Communication Technology for development initiatives
- Authors: Nyoni, Ntombiyokusa
- Date: 2019
- Subjects: Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414216 , uj:34927
- Description: M.Com. (Business Management) , Abstract: The implementation of Information Communication Technology for Development (ICT4D) is increasing through the introduction of various projects. The main aim of this research study was to explore the perception of the project implementers on factors that affect uptake and deployment of ICT4D projects in a South African based organization namely, Digify Africa. A qualitative research method was utilized. In-depth interviews were conducted with the Digify Africa project managers. The findings from the interviews revealed that the main factors of ICT4D project uptake and deployment at Digify Africa were: 1. Social contextualization, 2. Funding from donors because most projects relied on external funding 3. Collaboration because in all the projects the project managers worked with other organizations. The limitations of the study included the following: This data was collected from four project managers who were in charge of the implementations of the ICT4D project this may yield biased information; This is a cross-sectional research, therefore there are time constraints because the research was conducted in a short period. The findings of the study are valuable for project managers in the future adoption of ICT4D projects. The future research recommended was a study emphasizing the importance and the benefits of ICT4D, which is a very wide discipline. Lately, there has been a rise in micro jobs through online platforms. A research in the influences and challenges of these online platforms in the South African context would be important because online micro-jobs create a new job market.
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- Authors: Nyoni, Ntombiyokusa
- Date: 2019
- Subjects: Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414216 , uj:34927
- Description: M.Com. (Business Management) , Abstract: The implementation of Information Communication Technology for Development (ICT4D) is increasing through the introduction of various projects. The main aim of this research study was to explore the perception of the project implementers on factors that affect uptake and deployment of ICT4D projects in a South African based organization namely, Digify Africa. A qualitative research method was utilized. In-depth interviews were conducted with the Digify Africa project managers. The findings from the interviews revealed that the main factors of ICT4D project uptake and deployment at Digify Africa were: 1. Social contextualization, 2. Funding from donors because most projects relied on external funding 3. Collaboration because in all the projects the project managers worked with other organizations. The limitations of the study included the following: This data was collected from four project managers who were in charge of the implementations of the ICT4D project this may yield biased information; This is a cross-sectional research, therefore there are time constraints because the research was conducted in a short period. The findings of the study are valuable for project managers in the future adoption of ICT4D projects. The future research recommended was a study emphasizing the importance and the benefits of ICT4D, which is a very wide discipline. Lately, there has been a rise in micro jobs through online platforms. A research in the influences and challenges of these online platforms in the South African context would be important because online micro-jobs create a new job market.
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A review of best practices for enterprise enablement
- Authors: Ntwagae, Kegomoditswe Freda
- Date: 2018
- Subjects: Engineering - Management , Enterprise resource planning , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393671 , uj:32580
- Description: Abstract : Enterprise Resources Planning (ERP) is a central database that enables organisations to manage efficient and effective use of resources such as inventory, finance and Human Resources (HR). By measuring the performance of equipment and labour through the implementation of the ERP system, manufacturers can reduce downtime and bottlenecks, thereby increasing output and customer product delivery. The significance of this research is derived from thorough examination of regular ERP system implementation failures in organisations as a result of various challenges that are faced prior to, and post, the implementation phase - in most cases both. Despite the size of the investment, organisations’ attempts to achieve the desired ERP benefit in the short-term and long-term have proven to be problematic. This research describes the challenges encountered during the various stages of the ERP implementation project life cycle. A Systematic Literature Review (SLR) is adopted to obtain data from multiple sources with the aim of producing consistent conclusions. A thematic analysis identifies patterns in data that are sufficiently significant to address research questions or make significant statements about particular subjects. The study approach includes a bibliographic research review, specifically utilising internet-based search engines. It identifies 19 ERP challenges, the most common of which are inadequate top management support and involvement. The review also reveals that ERP systems are adopted by manufacturers for a variety of reasons such as: improved information flow; improved communication; competitive advantage; financial gain; improved efficiency; improved supplier and customer relationships; inventory management and optimisation; better and structured decision-making; traceability; as well as, organisational growth and learning. , M.Ing. (Engineering Management)
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- Authors: Ntwagae, Kegomoditswe Freda
- Date: 2018
- Subjects: Engineering - Management , Enterprise resource planning , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/393671 , uj:32580
- Description: Abstract : Enterprise Resources Planning (ERP) is a central database that enables organisations to manage efficient and effective use of resources such as inventory, finance and Human Resources (HR). By measuring the performance of equipment and labour through the implementation of the ERP system, manufacturers can reduce downtime and bottlenecks, thereby increasing output and customer product delivery. The significance of this research is derived from thorough examination of regular ERP system implementation failures in organisations as a result of various challenges that are faced prior to, and post, the implementation phase - in most cases both. Despite the size of the investment, organisations’ attempts to achieve the desired ERP benefit in the short-term and long-term have proven to be problematic. This research describes the challenges encountered during the various stages of the ERP implementation project life cycle. A Systematic Literature Review (SLR) is adopted to obtain data from multiple sources with the aim of producing consistent conclusions. A thematic analysis identifies patterns in data that are sufficiently significant to address research questions or make significant statements about particular subjects. The study approach includes a bibliographic research review, specifically utilising internet-based search engines. It identifies 19 ERP challenges, the most common of which are inadequate top management support and involvement. The review also reveals that ERP systems are adopted by manufacturers for a variety of reasons such as: improved information flow; improved communication; competitive advantage; financial gain; improved efficiency; improved supplier and customer relationships; inventory management and optimisation; better and structured decision-making; traceability; as well as, organisational growth and learning. , M.Ing. (Engineering Management)
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Effective conflict management as a risk management strategy in Agile development environment
- Authors: Tshabalala, Mothepane Maria
- Date: 2018
- Subjects: Information technology , Computer software - Development , Conflict management , Agile software development
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414125 , uj:34915
- Description: Abstract: Background: Whenever teams are created with the purpose of working together to deliver a software product, conflictrisk is always inherent; some even argue it is necessary. This is because the teams consist of various roles that have differing aims, expectations, views, values, or even purposes. However, these differing purposes or expectations can have either a negative or positive effect on the overall successful delivery of a software product. Purpose: This study aimed to explore the conflict-risk that exists in a software development project managed using the Agile methodology with the purpose of developing an effective conflict management framework to manage conflict-risk. Methods: An online questionnaire as well as semi-structured interviews were used to collect data from 189 Agile development professionals South Africa. Quantitative and qualitative analyses were employed, resulting in a framework for effective conflict management within Agile development environments. Results: There is existence of conflict-risk in Agile projects. Since Agile is interactive and collaborative, it leads to high chances of differing views among team members, causing numerous disagreements that results to conflict-risk. The study has also found that the existence of such conflict-risk has negative and positive effect on the development environment, and this is dependent on how the conflict-risk is mitigated and managed when it arises. Finally, the study identified approaches to manage conflict-risk effectively within the Agile environment, inclusive of contingencies like effective communication, skilled resources, effective discussions and negotiations as well as strategies like accommodate, collaborate and compromise. Identification of such contingencies and strategies led to the development of a framework for effective conflict-risk management for projects managed using the Agile methodology. Conclusions: The findings from this study may be utilised to give Agile professionals such as product owners and scrum masters some direction on contingencies and strategies that can be applied to manage the conflict-risk within Agile development environments... , M.Com. (Information Technology Management)
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- Authors: Tshabalala, Mothepane Maria
- Date: 2018
- Subjects: Information technology , Computer software - Development , Conflict management , Agile software development
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414125 , uj:34915
- Description: Abstract: Background: Whenever teams are created with the purpose of working together to deliver a software product, conflictrisk is always inherent; some even argue it is necessary. This is because the teams consist of various roles that have differing aims, expectations, views, values, or even purposes. However, these differing purposes or expectations can have either a negative or positive effect on the overall successful delivery of a software product. Purpose: This study aimed to explore the conflict-risk that exists in a software development project managed using the Agile methodology with the purpose of developing an effective conflict management framework to manage conflict-risk. Methods: An online questionnaire as well as semi-structured interviews were used to collect data from 189 Agile development professionals South Africa. Quantitative and qualitative analyses were employed, resulting in a framework for effective conflict management within Agile development environments. Results: There is existence of conflict-risk in Agile projects. Since Agile is interactive and collaborative, it leads to high chances of differing views among team members, causing numerous disagreements that results to conflict-risk. The study has also found that the existence of such conflict-risk has negative and positive effect on the development environment, and this is dependent on how the conflict-risk is mitigated and managed when it arises. Finally, the study identified approaches to manage conflict-risk effectively within the Agile environment, inclusive of contingencies like effective communication, skilled resources, effective discussions and negotiations as well as strategies like accommodate, collaborate and compromise. Identification of such contingencies and strategies led to the development of a framework for effective conflict-risk management for projects managed using the Agile methodology. Conclusions: The findings from this study may be utilised to give Agile professionals such as product owners and scrum masters some direction on contingencies and strategies that can be applied to manage the conflict-risk within Agile development environments... , M.Com. (Information Technology Management)
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The influence of ICT tools and project management maturity on virtual team performance
- Authors: Katane, Jacqueline
- Date: 2018
- Subjects: Virtual work teams , Communication in organizations , Teams in the workplace - Computer networks , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/282975 , uj:30503
- Description: Abstract: The expansion of organisations causes them into offering their products or services and/or consuming products and services that are offered abroad. It is no longer sufficient for organisations to operate locally if their desire is to reach their full potential. Broadening their scope provides the organisations with the desired growth. For the link between organisations and their offshore customers or suppliers to exist there needs to be communication across borders. Teams are formed between the different employees from the different locations to achieve a specified goal. The team members are not co-located and they need the assistance of information communications technology (ICT) tools to communicate with one another. This kind of team is referred to as a virtual team. A lot of attention has been given to virtual teams over the years but despite this attention, there is still little knowledge available about how to manage them (Dulebohn & Hoch, 2017). This indicates that there is still an opportunity to explore the success factors of virtual teams. Poor management of projects can cause the failure of a project (Anantatmula & Rad, 2013). This suggests that an organisation should invest in the maturity of their project management to ensure the success of their virtual projects. The research goal is to investigate the influence that information and communication technology tools and project management maturity has on the performance of virtual teams. This research looks at extended factors on virtual team performance which are: leadership, communication and trust. A good leader needs to have good communication skills in order to successfully coordinate a virtual team. Trust is needed for the virtual team to have honest communication among themselves. Face to face contact in virtual teams is minimal to none, affecting the performance of a virtual team and impacting on the authority and leadership in the virtual team. This also has an impact on the trust among virtual team members and the level of accountability by virtual team members. Virtual teams rely on ICT tools for communication and these tools are emerging at a frequent rate. This research aims to discover if keeping up with emerging ICT tools can supply virtual team members with improved communication which in turn will improve their performance... , M.Tech. (Applied Information Systems)
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- Authors: Katane, Jacqueline
- Date: 2018
- Subjects: Virtual work teams , Communication in organizations , Teams in the workplace - Computer networks , Information technology
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/282975 , uj:30503
- Description: Abstract: The expansion of organisations causes them into offering their products or services and/or consuming products and services that are offered abroad. It is no longer sufficient for organisations to operate locally if their desire is to reach their full potential. Broadening their scope provides the organisations with the desired growth. For the link between organisations and their offshore customers or suppliers to exist there needs to be communication across borders. Teams are formed between the different employees from the different locations to achieve a specified goal. The team members are not co-located and they need the assistance of information communications technology (ICT) tools to communicate with one another. This kind of team is referred to as a virtual team. A lot of attention has been given to virtual teams over the years but despite this attention, there is still little knowledge available about how to manage them (Dulebohn & Hoch, 2017). This indicates that there is still an opportunity to explore the success factors of virtual teams. Poor management of projects can cause the failure of a project (Anantatmula & Rad, 2013). This suggests that an organisation should invest in the maturity of their project management to ensure the success of their virtual projects. The research goal is to investigate the influence that information and communication technology tools and project management maturity has on the performance of virtual teams. This research looks at extended factors on virtual team performance which are: leadership, communication and trust. A good leader needs to have good communication skills in order to successfully coordinate a virtual team. Trust is needed for the virtual team to have honest communication among themselves. Face to face contact in virtual teams is minimal to none, affecting the performance of a virtual team and impacting on the authority and leadership in the virtual team. This also has an impact on the trust among virtual team members and the level of accountability by virtual team members. Virtual teams rely on ICT tools for communication and these tools are emerging at a frequent rate. This research aims to discover if keeping up with emerging ICT tools can supply virtual team members with improved communication which in turn will improve their performance... , M.Tech. (Applied Information Systems)
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The information technology governance disclosures of state-owned entities
- Authors: Vutabwarova, Nancy
- Date: 2018
- Subjects: Auditing - Data processing , Information technology , Public sector
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272246 , uj:28972
- Description: M.Com. (Computer Audting) , Abstract: Most organisations are now dependent on the use of information technology for their business operations and this has brought about an increase in information technology related spending. For most organisations with this excessive spend on information technology, there are also many unsuccessful information technology projects leading to fruitless expenditure. There is a need for organisations to implement information technology governance effectively. Effective information technology governance will result in beneficial information technology spend and consequently the reduction of unnecessary costs and overruns, and exploitation of information technology to enhance an organisation’s strategy. Information technology governance disclosures in an integrated report are important; they are an effective way for an organisation to communicate to stakeholders how they have implemented information technology governance. Globally state-owned entities (SOEs) contribute 20% to investments. Therefore these entities play a vital part to the South African economy; and thereby making public accountability for money spend by these entities particularly important. SOEs entities also use information technology extensively in their operations, just like their counterparts in the private sector. Information technology governance is therefore of utmost importance in the public sector as well. This study sought to investigate whether listed SOEs have adequately disclosed information technology governance in their integrated reports. This was achieved through a content analysis of the information technology governance disclosures contained in the SOEs’ integrated reports and compared to the principles contained in the King codes. The majority of SOEs do provide some disclosures regarding information technology governance; however, most of these disclosures are not sufficiently detailed. The integrated report disclosures reveal that only one SOE has fully complied with the King III code. Therefore, SOEs have a long way to go in terms of information technology governance disclosure requirements...
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- Authors: Vutabwarova, Nancy
- Date: 2018
- Subjects: Auditing - Data processing , Information technology , Public sector
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272246 , uj:28972
- Description: M.Com. (Computer Audting) , Abstract: Most organisations are now dependent on the use of information technology for their business operations and this has brought about an increase in information technology related spending. For most organisations with this excessive spend on information technology, there are also many unsuccessful information technology projects leading to fruitless expenditure. There is a need for organisations to implement information technology governance effectively. Effective information technology governance will result in beneficial information technology spend and consequently the reduction of unnecessary costs and overruns, and exploitation of information technology to enhance an organisation’s strategy. Information technology governance disclosures in an integrated report are important; they are an effective way for an organisation to communicate to stakeholders how they have implemented information technology governance. Globally state-owned entities (SOEs) contribute 20% to investments. Therefore these entities play a vital part to the South African economy; and thereby making public accountability for money spend by these entities particularly important. SOEs entities also use information technology extensively in their operations, just like their counterparts in the private sector. Information technology governance is therefore of utmost importance in the public sector as well. This study sought to investigate whether listed SOEs have adequately disclosed information technology governance in their integrated reports. This was achieved through a content analysis of the information technology governance disclosures contained in the SOEs’ integrated reports and compared to the principles contained in the King codes. The majority of SOEs do provide some disclosures regarding information technology governance; however, most of these disclosures are not sufficiently detailed. The integrated report disclosures reveal that only one SOE has fully complied with the King III code. Therefore, SOEs have a long way to go in terms of information technology governance disclosure requirements...
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The role of information technology in the risk management of businesses in South Africa
- Authors: Schutte, B. , Marx, B.
- Date: 2018
- Subjects: Information technology , Risk management , Risk management of IT
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/289677 , uj:31434 , Citation: Schutte, B. & Marx, B. 2018. The role of information technology in the risk management of businesses in South Africa.
- Description: Abstract: Information Technology is a dynamic and constantly evolving field which has dramatically changed the way in which businesses operate. Organisations now have to ensure that information technology is incorporated into their risk management processes and the strategies to mitigate those risks. This study investigated the role of information technology in risk management processes, focusing on the type of information technology risks and threats that affect organisations. An empirical study of the integrated reports of the top 40 companies listed on the Johannesburg Securities Exchange was conducted to investigate the information technology risk management disclosure practices. The study was completed in 2016, before the King IV Code of Corporate Governance for South Africa became effective and accordingly, focused only on the King III principles of information technology governance and risk management. The study found that companies are mitigating information technology risks and have included information technology into their risk management processes. The results also revealed that awareness of information technology risk may be industry-driven, as companies operating in information technology environments were more likely to be exposed to information technology risk.
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- Authors: Schutte, B. , Marx, B.
- Date: 2018
- Subjects: Information technology , Risk management , Risk management of IT
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/289677 , uj:31434 , Citation: Schutte, B. & Marx, B. 2018. The role of information technology in the risk management of businesses in South Africa.
- Description: Abstract: Information Technology is a dynamic and constantly evolving field which has dramatically changed the way in which businesses operate. Organisations now have to ensure that information technology is incorporated into their risk management processes and the strategies to mitigate those risks. This study investigated the role of information technology in risk management processes, focusing on the type of information technology risks and threats that affect organisations. An empirical study of the integrated reports of the top 40 companies listed on the Johannesburg Securities Exchange was conducted to investigate the information technology risk management disclosure practices. The study was completed in 2016, before the King IV Code of Corporate Governance for South Africa became effective and accordingly, focused only on the King III principles of information technology governance and risk management. The study found that companies are mitigating information technology risks and have included information technology into their risk management processes. The results also revealed that awareness of information technology risk may be industry-driven, as companies operating in information technology environments were more likely to be exposed to information technology risk.
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A consulting strategy dealing with management constraints of self-service business intelligence
- Authors: Gaorekwe, Sedigilwe Vincent
- Date: 2017
- Subjects: Knowledge management , Information technology , Business intelligence , Self-service (Economics) , Systems integration
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272659 , uj:29034
- Description: M.Com. (Business Management) , Abstract: For many organisations, as business needs change, the need for better decision support systems increases. Which is why many organisations today embark on a journey of transitioning from traditional way of doing business intelligence to self-service business intelligence (SSBI). As is with many a new technology, SSBI presents different challenges to companies, therefore, to effectively deal with these challenges, it is critical to align IT and business strategies. To get real value out of the investment made on SSBI, companies tend to outsource the implementation and management of the solution to known consulting firms to assist them with effective ways of dealing with challenges posed by the solution. Which is why this study embarked on a journey of developing a practical working framework for a consulting firm named C-firm, which can then be used as a strategy to deal with management constraints of SSBI for its clients. A single case study was conducted between C-Firm and its clients to explore management constraints of SSBI, which include data governance and management, supporting infrastructure, context, and systems integration, and to subsequently develop a practical working framework for implementing and managing SSBI solution. The interactive approach model by Maxwell Loomis (2003), informed this case study research design. The flexibility of the interactive approach model best suited this study because it allowed different components of the study to interact with each other. A conceptual framework, which is one of the components of the interactive approach model, helped the researcher to focus on those factors that could assist in gaining understanding of the management issues associated with SSBI and how C-Firm can assist its clients in dealing with those issues. The research choice for this study was mixed method, mixed-model research. This means quantitative and qualitative data were collected, and researcher used quantitative analysis procedures to report on the findings. Data collection instruments used were semi structured interviews and an online questionnaire with open-ended and close-ended questions. The empirical study involved gathering data from both C-Firm’s employees and its clients. The research participants were nineteen (19) BI developers from C-Firm, and from C-Firm’s clients’ nine (9) BI developers and five (5) BI managers. The key findings of the empirical study in terms of data governance and management, supporting infrastructure, context, and systems integration were then used to develop a...
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- Authors: Gaorekwe, Sedigilwe Vincent
- Date: 2017
- Subjects: Knowledge management , Information technology , Business intelligence , Self-service (Economics) , Systems integration
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272659 , uj:29034
- Description: M.Com. (Business Management) , Abstract: For many organisations, as business needs change, the need for better decision support systems increases. Which is why many organisations today embark on a journey of transitioning from traditional way of doing business intelligence to self-service business intelligence (SSBI). As is with many a new technology, SSBI presents different challenges to companies, therefore, to effectively deal with these challenges, it is critical to align IT and business strategies. To get real value out of the investment made on SSBI, companies tend to outsource the implementation and management of the solution to known consulting firms to assist them with effective ways of dealing with challenges posed by the solution. Which is why this study embarked on a journey of developing a practical working framework for a consulting firm named C-firm, which can then be used as a strategy to deal with management constraints of SSBI for its clients. A single case study was conducted between C-Firm and its clients to explore management constraints of SSBI, which include data governance and management, supporting infrastructure, context, and systems integration, and to subsequently develop a practical working framework for implementing and managing SSBI solution. The interactive approach model by Maxwell Loomis (2003), informed this case study research design. The flexibility of the interactive approach model best suited this study because it allowed different components of the study to interact with each other. A conceptual framework, which is one of the components of the interactive approach model, helped the researcher to focus on those factors that could assist in gaining understanding of the management issues associated with SSBI and how C-Firm can assist its clients in dealing with those issues. The research choice for this study was mixed method, mixed-model research. This means quantitative and qualitative data were collected, and researcher used quantitative analysis procedures to report on the findings. Data collection instruments used were semi structured interviews and an online questionnaire with open-ended and close-ended questions. The empirical study involved gathering data from both C-Firm’s employees and its clients. The research participants were nineteen (19) BI developers from C-Firm, and from C-Firm’s clients’ nine (9) BI developers and five (5) BI managers. The key findings of the empirical study in terms of data governance and management, supporting infrastructure, context, and systems integration were then used to develop a...
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Asset modelling framework for use in computerised physical asset management systems
- Authors: Henry, C.A.
- Date: 2017
- Subjects: Assets (Accounting) - Management , Engineering - Management , Information technology , Reliability (Engineering)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/269606 , uj:28642
- Description: M.Ing. (Engineering Management) , Abstract: The objective of the research is to formulate a simplified physical asset modelling framework that is universal to any industry or any asset type, for use in the chosen Computerised Physical Asset Management System (CPAMS) such that it provides the benefit of improved management of physical assets over its lifecycle. The research highlights that there are numerous CPAMS, whether branded as ERPS, CMMS, EAMS or CFMS as example, however the track record of providing organisational benefit given the significant initial and ongoing investment, is limited. The literature review highlights that the configuration of the CPAMS is one of the contributors to limited benefit, where configuration refers to the structuring and organisation of the CPAMS to do that which the user require. One aspect of the CPAMS configuration is the physical asset modelling framework within which the physical assets are recorded in the CPAMS along with its myriad of data, information and various settings. In addition to that which is entered by the user, the processing of various performances and reporting against the asset modelling framework is equally critical. The development of the physical asset modelling framework involved two independent approaches, firstly deriving a framework from literature review of reliability and logistics engineering theory, and secondly, a framework derived from the research of existing industry asset and asset hierarchy naming conventions, standards or frameworks. The theory-derived framework was validated by the existing industry frameworks with the difference that majority of the existing industry frameworks has an additional organisation level in the hierarchy. A single physical asset modelling framework was derived from the nine existing industry frameworks and since this also validated the theory-derived framework, the industry-derived framework was concluded as the universal simplified physical asset modelling framework. A CPAMS is a necessity for the optimised management of physical assets over its lifecycle to achieve levels of sustained performance required by the organisation’s long-term business strategy and real-time operations. A CPAMS has the potential to realise this optimised management, however, and this is to be emphasised, this potential is only realisable when the CPAMS is configured and maintained by skilled asset management professionals having detailed understanding of what is required for lifecycle asset management, and therefore how the CPAMS must enable this management. This research has developed one such critical requirement which is a universal simplified physical asset modelling framework.
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- Authors: Henry, C.A.
- Date: 2017
- Subjects: Assets (Accounting) - Management , Engineering - Management , Information technology , Reliability (Engineering)
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/269606 , uj:28642
- Description: M.Ing. (Engineering Management) , Abstract: The objective of the research is to formulate a simplified physical asset modelling framework that is universal to any industry or any asset type, for use in the chosen Computerised Physical Asset Management System (CPAMS) such that it provides the benefit of improved management of physical assets over its lifecycle. The research highlights that there are numerous CPAMS, whether branded as ERPS, CMMS, EAMS or CFMS as example, however the track record of providing organisational benefit given the significant initial and ongoing investment, is limited. The literature review highlights that the configuration of the CPAMS is one of the contributors to limited benefit, where configuration refers to the structuring and organisation of the CPAMS to do that which the user require. One aspect of the CPAMS configuration is the physical asset modelling framework within which the physical assets are recorded in the CPAMS along with its myriad of data, information and various settings. In addition to that which is entered by the user, the processing of various performances and reporting against the asset modelling framework is equally critical. The development of the physical asset modelling framework involved two independent approaches, firstly deriving a framework from literature review of reliability and logistics engineering theory, and secondly, a framework derived from the research of existing industry asset and asset hierarchy naming conventions, standards or frameworks. The theory-derived framework was validated by the existing industry frameworks with the difference that majority of the existing industry frameworks has an additional organisation level in the hierarchy. A single physical asset modelling framework was derived from the nine existing industry frameworks and since this also validated the theory-derived framework, the industry-derived framework was concluded as the universal simplified physical asset modelling framework. A CPAMS is a necessity for the optimised management of physical assets over its lifecycle to achieve levels of sustained performance required by the organisation’s long-term business strategy and real-time operations. A CPAMS has the potential to realise this optimised management, however, and this is to be emphasised, this potential is only realisable when the CPAMS is configured and maintained by skilled asset management professionals having detailed understanding of what is required for lifecycle asset management, and therefore how the CPAMS must enable this management. This research has developed one such critical requirement which is a universal simplified physical asset modelling framework.
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Freedom of information : a case for classifying access to ICT’s as a human right
- Authors: Nnenna, Ajufo
- Date: 2017
- Subjects: Freedom of information , Information technology , Human rights
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/270772 , uj:28788
- Description: LL.D. , Abstract: Freedom of information is regarded as an extension of freedom of speech, a fundamental human right recognized in international law, which is today understood more generally as freedom of expression in any medium, be it orally, in writing, print, through the internet or through art forms. Society is witnessing a period of unprecedented growth in the area of Information and Communication Technologies (ICTs) where advances in ICTs are beginning to have an impact on international human rights. It is held that ICTs are epoch-defining technologies just like the steam engine, electricity and automobiles. At the heart of the present developments are the innovations made possible by ICTs, particularly, the emergence of the information society. ICTs and the relevance of the information society to development prompt the extreme importance of access to ICTs.Based on this, it can been submitted that those who lack access to ICTs are marginalised as regards the full realisation of certain human rights, particularly the right to freedom of information and the right to development. This has further prompted the argument that implicit in the right to freedom of information is the right of access to ICTs.
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- Authors: Nnenna, Ajufo
- Date: 2017
- Subjects: Freedom of information , Information technology , Human rights
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/270772 , uj:28788
- Description: LL.D. , Abstract: Freedom of information is regarded as an extension of freedom of speech, a fundamental human right recognized in international law, which is today understood more generally as freedom of expression in any medium, be it orally, in writing, print, through the internet or through art forms. Society is witnessing a period of unprecedented growth in the area of Information and Communication Technologies (ICTs) where advances in ICTs are beginning to have an impact on international human rights. It is held that ICTs are epoch-defining technologies just like the steam engine, electricity and automobiles. At the heart of the present developments are the innovations made possible by ICTs, particularly, the emergence of the information society. ICTs and the relevance of the information society to development prompt the extreme importance of access to ICTs.Based on this, it can been submitted that those who lack access to ICTs are marginalised as regards the full realisation of certain human rights, particularly the right to freedom of information and the right to development. This has further prompted the argument that implicit in the right to freedom of information is the right of access to ICTs.
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A conceptual framework to enhance performance in virtual information technology project teams
- Authors: Dube, Shopee M.
- Date: 2016
- Subjects: Information technology , Communication and technology , Virtual work teams , International business enterprises
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://ujcontent.uj.ac.za8080/10210/382429 , http://hdl.handle.net/10210/124856 , uj:20967
- Description: Abstract: The globalisation of business and markets is growing rapidly and information and communication technologies (ICT) are developing at a very fast pace. This has resulted in the emergence and formation of virtual project teams, also referred to as global project teams. Virtual project teams have increased global competitiveness as well as investments in several types of projects in manufacturing, telecommunications, information technology, engineering, financial services and construction, and are used as a means of enhancing team performance. From this globalisation of business and markets, virtual project teams are now operating within the boundaries of the operational requirements of the team members. This allows for flexibility of working from anywhere without restrictions imposed by geographical boundaries, differences in time zones and heavily relying on communication technologies. The aim of this study was to develop a conceptual framework to improve the performance of virtual project teams, which information technology (IT) project managers can use to better understand how teams can be managed. The quantitative research methodology was employed in this study to collect data using an online questionnaire and the data was analysed using statistical methods. This research methodology allowed the researcher to explore this phenomenon in greater depth. The purposive sampling method (non-probability) was adopted for this study. The key findings of this research are that the following factors improve the performance of virtual IT project teams in South Africa: communication, good leadership, trust, social interaction, team cooperation and commitment. The research further reveals that there is a strong correlation between these factors; hence the factors identified were all essential for the development of the conceptual framework. , Ph.D. (Informatics)
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- Authors: Dube, Shopee M.
- Date: 2016
- Subjects: Information technology , Communication and technology , Virtual work teams , International business enterprises
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://ujcontent.uj.ac.za8080/10210/382429 , http://hdl.handle.net/10210/124856 , uj:20967
- Description: Abstract: The globalisation of business and markets is growing rapidly and information and communication technologies (ICT) are developing at a very fast pace. This has resulted in the emergence and formation of virtual project teams, also referred to as global project teams. Virtual project teams have increased global competitiveness as well as investments in several types of projects in manufacturing, telecommunications, information technology, engineering, financial services and construction, and are used as a means of enhancing team performance. From this globalisation of business and markets, virtual project teams are now operating within the boundaries of the operational requirements of the team members. This allows for flexibility of working from anywhere without restrictions imposed by geographical boundaries, differences in time zones and heavily relying on communication technologies. The aim of this study was to develop a conceptual framework to improve the performance of virtual project teams, which information technology (IT) project managers can use to better understand how teams can be managed. The quantitative research methodology was employed in this study to collect data using an online questionnaire and the data was analysed using statistical methods. This research methodology allowed the researcher to explore this phenomenon in greater depth. The purposive sampling method (non-probability) was adopted for this study. The key findings of this research are that the following factors improve the performance of virtual IT project teams in South Africa: communication, good leadership, trust, social interaction, team cooperation and commitment. The research further reveals that there is a strong correlation between these factors; hence the factors identified were all essential for the development of the conceptual framework. , Ph.D. (Informatics)
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