The use of social media in the Gautrain in Gauteng Province, South Africa : analysis and lessons learnt
- Authors: Musakwa, Walter
- Date: 2014
- Subjects: Public transit systems - South Africa - Gauteng , Social media - South Africa - Gauteng , Gautrain (South Africa)
- Type: Article
- Identifier: uj:4761 , http://hdl.handle.net/10210/11801
- Description: The use of public transit systems is still in its infancy in Gauteng, South Africa. Commuters still prefer using private motor vehicles. However the introduction of the first efficient high speed train in Africa (The Gautrain) during the 2010 World Cup was thought to change perceptions of the public on transit systems. The Gautrain was also thought to enhance Johannesburg as a smart city. Social media has proved to be useful in proving user information, which can be use to improved services. The study is an exploratory study, which analyses how commuters feel on the effectiveness of the Gautrain by analysing posts on social media before and after completion of construction of the Gautrain system. Emerging findings reflect that although the Gautrain has positively changed the publics’ perception on public transit systems, the Gautrain system still needs to be improved for the South African public to embrace fully public transit systems.
- Full Text:
- Authors: Musakwa, Walter
- Date: 2014
- Subjects: Public transit systems - South Africa - Gauteng , Social media - South Africa - Gauteng , Gautrain (South Africa)
- Type: Article
- Identifier: uj:4761 , http://hdl.handle.net/10210/11801
- Description: The use of public transit systems is still in its infancy in Gauteng, South Africa. Commuters still prefer using private motor vehicles. However the introduction of the first efficient high speed train in Africa (The Gautrain) during the 2010 World Cup was thought to change perceptions of the public on transit systems. The Gautrain was also thought to enhance Johannesburg as a smart city. Social media has proved to be useful in proving user information, which can be use to improved services. The study is an exploratory study, which analyses how commuters feel on the effectiveness of the Gautrain by analysing posts on social media before and after completion of construction of the Gautrain system. Emerging findings reflect that although the Gautrain has positively changed the publics’ perception on public transit systems, the Gautrain system still needs to be improved for the South African public to embrace fully public transit systems.
- Full Text:
The potential of social media to demarcate the catchment of commuters of the Gautrain public transit system
- Moyo, Thembani, Musakwa, Walter
- Authors: Moyo, Thembani , Musakwa, Walter
- Date: 2017
- Subjects: Web 2.0 , Gautrain (South Africa) , Commuters , Social media
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/218279 , uj:21754 , Citation: Moyo, T. & Musakwa, W. 2017. The potential of social media to demarcate the catchment of commuters of the Gautrain public transit system.
- Description: Abstract: The paper systematically analyses the phenomena of being smart in light of the growth of information and communications technology being incorporation into urban development. In a setting where technological advancements are taking hold of every aspect of peoples’ lives this paper explores the potential of geographical location data derived from social media platforms can be used to demarcate the catchment area of the Gautrain. The study demonstrates how social media data can be used to analyse the variations in the catchment area of the various nodes with the Gautrain system, with the use of word counts and linguistic measures to interpret posts made on web 2.0. Consequently the users’ opinions about the Gautrain were used to interprete the variations in volumes of commuters over a 6 month period. The results of the study will assist in identifying areas of potential expansion and areas in need of intervention, hence highlighting points of interest within Gauteng catchment area.
- Full Text:
- Authors: Moyo, Thembani , Musakwa, Walter
- Date: 2017
- Subjects: Web 2.0 , Gautrain (South Africa) , Commuters , Social media
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/218279 , uj:21754 , Citation: Moyo, T. & Musakwa, W. 2017. The potential of social media to demarcate the catchment of commuters of the Gautrain public transit system.
- Description: Abstract: The paper systematically analyses the phenomena of being smart in light of the growth of information and communications technology being incorporation into urban development. In a setting where technological advancements are taking hold of every aspect of peoples’ lives this paper explores the potential of geographical location data derived from social media platforms can be used to demarcate the catchment area of the Gautrain. The study demonstrates how social media data can be used to analyse the variations in the catchment area of the various nodes with the Gautrain system, with the use of word counts and linguistic measures to interpret posts made on web 2.0. Consequently the users’ opinions about the Gautrain were used to interprete the variations in volumes of commuters over a 6 month period. The results of the study will assist in identifying areas of potential expansion and areas in need of intervention, hence highlighting points of interest within Gauteng catchment area.
- Full Text:
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