Developing a competitive intelligence strategy framework
- Authors: Gulwa, Mzoxolo
- Date: 2015
- Subjects: Strategic planning , Business intelligence , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/82502 , uj:18967
- Description: Abstract: For CI to have the greatest contribution to strategic management, CI professionals need an understanding of the CI needs of decision makers. The aim of this research is to build an understanding of the CI needs of decision makers at the case organisation, a Financial Institution. The resulting analysis informs recommendations on how the Financial Institution's CI capability can be enhanced to better meet the CI needs of the organisation's decision makers. The conclusion and recommendations are compressed into a twelve point CI strategy framework. A strategy framework is a planning tool which can be used to explore ways to enhance an organisation's strategic planning capabilities. The interpretivist research philosophy was used as the subject of the research needs to be understood in the context of the case organisation. This research has adopted a single qualitative case study approach. The existing base of theory on CI needs of decision makers in a financial institution is limited. In addition, there is no existing research on the CI needs of decision makers at the case organisation; hence the case approach was selected. A self-administered structured questionnaire was used as a data collection method, targeting 500 managers and executives at the Financial Institution. A total of 124 questionnaires were returned out of the 500 questionnaires that was sent out, therefore the response rate was n=25%. Data from the research was analysed and thereafter conclusion and recommendations were made mainly based on the research problem: How can competitive intelligence needs of decision makers at a Financial Institution be better met? Key findings of this research are that managers and executives at the Financial Institution have a good understanding of what strategic management is about as well as the role of CI in strategic management; they place considerable value on CI in... , M.Com. (Strategic Management)
- Full Text:
- Authors: Gulwa, Mzoxolo
- Date: 2015
- Subjects: Strategic planning , Business intelligence , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/82502 , uj:18967
- Description: Abstract: For CI to have the greatest contribution to strategic management, CI professionals need an understanding of the CI needs of decision makers. The aim of this research is to build an understanding of the CI needs of decision makers at the case organisation, a Financial Institution. The resulting analysis informs recommendations on how the Financial Institution's CI capability can be enhanced to better meet the CI needs of the organisation's decision makers. The conclusion and recommendations are compressed into a twelve point CI strategy framework. A strategy framework is a planning tool which can be used to explore ways to enhance an organisation's strategic planning capabilities. The interpretivist research philosophy was used as the subject of the research needs to be understood in the context of the case organisation. This research has adopted a single qualitative case study approach. The existing base of theory on CI needs of decision makers in a financial institution is limited. In addition, there is no existing research on the CI needs of decision makers at the case organisation; hence the case approach was selected. A self-administered structured questionnaire was used as a data collection method, targeting 500 managers and executives at the Financial Institution. A total of 124 questionnaires were returned out of the 500 questionnaires that was sent out, therefore the response rate was n=25%. Data from the research was analysed and thereafter conclusion and recommendations were made mainly based on the research problem: How can competitive intelligence needs of decision makers at a Financial Institution be better met? Key findings of this research are that managers and executives at the Financial Institution have a good understanding of what strategic management is about as well as the role of CI in strategic management; they place considerable value on CI in... , M.Com. (Strategic Management)
- Full Text:
Information management in financial institutions in Botswana
- Authors: Lefenya, Maruapula Tartar
- Date: 2009-01-12T07:27:43Z
- Subjects: Information resources management , Financial institutions
- Type: Thesis
- Identifier: uj:14786 , http://hdl.handle.net/10210/1863
- Description: M. Inf. , Enterprises are becoming more dependent on information than ever before and, in this new millennium, the survival and success of these enterprises will highly depend on the ability to manage information as a resource for competitive advantage. This study is concerned with establishing the extent to which information management is practiced in financial institutions in Botswana. The main problem under investigation is the importance of information management within an enterprise and to ascertain how information can ensure competitive advantage in an enterprise. In the first four chapters, a literature survey is done to get a better understanding of what information management is and how information management can transform business and how information management can be used as a source of sustainable competitive advantage. The second part of the study is the empirical survey where qualitative research was conducted on financial institutions in Botswana, including commercial banks and insurance companies. The aim of the research was to determine the status of information management in these institutions as well as to investigate what people generally understand the concept information management- to mean. It was further investigated if at all information management was an issue in the enterprise culture of Botswana and if the concerned institutions regard information management as a source for competitive advantage. Structured interviews were conducted with top management in ten business institutions. The data obtained from the interviews was analysed and interpreted according to the grounded theory. The findings of the research revealed that information management, as a formalised concept, is fairly new to most business enterprise managers, and that there is no common understanding of the concept. It is however evident that most business managers accept the fact that information management is a necessary condition for ensuring the sustainability of their business enterprises. Most of them acknowledged that information is very critical for the survival of the business and for staying ahead of others. It is recommended that enterprises should adopt a holistic approach towards information management. Business enterprises should employ people with proper information management skills and trained personnel in this area.
- Full Text:
- Authors: Lefenya, Maruapula Tartar
- Date: 2009-01-12T07:27:43Z
- Subjects: Information resources management , Financial institutions
- Type: Thesis
- Identifier: uj:14786 , http://hdl.handle.net/10210/1863
- Description: M. Inf. , Enterprises are becoming more dependent on information than ever before and, in this new millennium, the survival and success of these enterprises will highly depend on the ability to manage information as a resource for competitive advantage. This study is concerned with establishing the extent to which information management is practiced in financial institutions in Botswana. The main problem under investigation is the importance of information management within an enterprise and to ascertain how information can ensure competitive advantage in an enterprise. In the first four chapters, a literature survey is done to get a better understanding of what information management is and how information management can transform business and how information management can be used as a source of sustainable competitive advantage. The second part of the study is the empirical survey where qualitative research was conducted on financial institutions in Botswana, including commercial banks and insurance companies. The aim of the research was to determine the status of information management in these institutions as well as to investigate what people generally understand the concept information management- to mean. It was further investigated if at all information management was an issue in the enterprise culture of Botswana and if the concerned institutions regard information management as a source for competitive advantage. Structured interviews were conducted with top management in ten business institutions. The data obtained from the interviews was analysed and interpreted according to the grounded theory. The findings of the research revealed that information management, as a formalised concept, is fairly new to most business enterprise managers, and that there is no common understanding of the concept. It is however evident that most business managers accept the fact that information management is a necessary condition for ensuring the sustainability of their business enterprises. Most of them acknowledged that information is very critical for the survival of the business and for staying ahead of others. It is recommended that enterprises should adopt a holistic approach towards information management. Business enterprises should employ people with proper information management skills and trained personnel in this area.
- Full Text:
Operational risk management in financial institutions
- Authors: Schönfeldt, Nicolette
- Date: 2014-06-04
- Subjects: Risk management , Financial institutions - Management , Financial institutions
- Type: Thesis
- Identifier: uj:11411 , http://hdl.handle.net/10210/11049
- Description: M.Com. (Business Management) , Financial institutions and regulatory bodies of the financial services industry have, in the last decade of the 20th century, woken up to the realisation that the risk management procedures adopted and promoted by them did not take into account all the risks to which financial institutions were exposed. The one risk category, made up by an array of risks, that has been acknowledged by financial institutions and regulatory bodies for some time, but that has not received much recognition in the risk management procedures is operational risk. This is quite ironic, as operational risk is the only 'pure" risk, i.e. the only risk with only a downside potential. Credit, market and underwriting risk, on the other hand, could result in profits if managed properly. But the losses to which operational risk exposes a financial institution can be minimised through effective risk management. Purpose The greatest obstacle in the process of operational risk management is the fact that there is no universally accepted definition of operational risk. The main purpose of this study is to perform an empirical study of the discipline of operational risk management. This includes research on the subject of operational risk management, assessing the problems experienced in the operational risk management field, considering the different operational risk strategies that exist and evaluating qualitative operational risk methodologies as well as the problems experienced in quantifying operational risk. In conclusion, a definition for operational risk is suggested, based on the research conducted.
- Full Text:
- Authors: Schönfeldt, Nicolette
- Date: 2014-06-04
- Subjects: Risk management , Financial institutions - Management , Financial institutions
- Type: Thesis
- Identifier: uj:11411 , http://hdl.handle.net/10210/11049
- Description: M.Com. (Business Management) , Financial institutions and regulatory bodies of the financial services industry have, in the last decade of the 20th century, woken up to the realisation that the risk management procedures adopted and promoted by them did not take into account all the risks to which financial institutions were exposed. The one risk category, made up by an array of risks, that has been acknowledged by financial institutions and regulatory bodies for some time, but that has not received much recognition in the risk management procedures is operational risk. This is quite ironic, as operational risk is the only 'pure" risk, i.e. the only risk with only a downside potential. Credit, market and underwriting risk, on the other hand, could result in profits if managed properly. But the losses to which operational risk exposes a financial institution can be minimised through effective risk management. Purpose The greatest obstacle in the process of operational risk management is the fact that there is no universally accepted definition of operational risk. The main purpose of this study is to perform an empirical study of the discipline of operational risk management. This includes research on the subject of operational risk management, assessing the problems experienced in the operational risk management field, considering the different operational risk strategies that exist and evaluating qualitative operational risk methodologies as well as the problems experienced in quantifying operational risk. In conclusion, a definition for operational risk is suggested, based on the research conducted.
- Full Text:
Perceptions of corporate social responsibility of different generations within a financial institution
- Authors: Marx, Johanna Jacomina
- Date: 2012-10-25
- Subjects: Social responsibility of business , Financial institutions , Generations
- Type: Mini-Dissertation
- Identifier: uj:10435 , http://hdl.handle.net/10210/7901
- Description: M.Comm. , The objectives of the present study were: To explore the perceptions about CSR held by different generations in a South African financial institution. The population consisted of 900 employees working for the African Bank Investments Limited (ABIL) head office and branches in Gauteng, Cape Town, and KwaZulu-Natal who were born between 1946 and 1995. Questionnaires were distributed to employees in the head office. The researcher collected completed questionnaires personally. During the same period, questionnaires were distributed to the branches by utilising the company's branch auditors and quality control specialists (QCS). The returned questionnaires were coded and the raw data entered into and analysed using the Statistical Package for Social Sciences (SPSS) version 16.0.2. This study made use of Analysis of Variance (ANOVA) to identify whether differences in mean results across the generations were significant. The final sample comprised of 656 respondents, which was a response rate of 73%. The findings indicated that Baby Boomers and Generation Y generally share similar perceptions with regard to CSR initiatives in the workplace, the role that organisations play, as well as the motivations behind undertaking CSR initiatives. Baby Boomers and Generation Y are generally more positive than Generation X about the virtues of CSR. Recommendations are made to ABIL to embark on an age- or generational-group focussed education programme to convey the message about the intent of the CSR initiatives undertaken.
- Full Text:
- Authors: Marx, Johanna Jacomina
- Date: 2012-10-25
- Subjects: Social responsibility of business , Financial institutions , Generations
- Type: Mini-Dissertation
- Identifier: uj:10435 , http://hdl.handle.net/10210/7901
- Description: M.Comm. , The objectives of the present study were: To explore the perceptions about CSR held by different generations in a South African financial institution. The population consisted of 900 employees working for the African Bank Investments Limited (ABIL) head office and branches in Gauteng, Cape Town, and KwaZulu-Natal who were born between 1946 and 1995. Questionnaires were distributed to employees in the head office. The researcher collected completed questionnaires personally. During the same period, questionnaires were distributed to the branches by utilising the company's branch auditors and quality control specialists (QCS). The returned questionnaires were coded and the raw data entered into and analysed using the Statistical Package for Social Sciences (SPSS) version 16.0.2. This study made use of Analysis of Variance (ANOVA) to identify whether differences in mean results across the generations were significant. The final sample comprised of 656 respondents, which was a response rate of 73%. The findings indicated that Baby Boomers and Generation Y generally share similar perceptions with regard to CSR initiatives in the workplace, the role that organisations play, as well as the motivations behind undertaking CSR initiatives. Baby Boomers and Generation Y are generally more positive than Generation X about the virtues of CSR. Recommendations are made to ABIL to embark on an age- or generational-group focussed education programme to convey the message about the intent of the CSR initiatives undertaken.
- Full Text:
Progress on the Financial Sector Charter scorecard in the South African banking sector
- Authors: Matlabe, Aubrey
- Date: 2010-10-25T06:32:35Z
- Subjects: Banks and banking , Financial institutions , Financial Sector Charter
- Type: Thesis
- Identifier: uj:6937 , http://hdl.handle.net/10210/3447
- Description: M.Comm. , The Financial Sector Charter is a transformation charter in terms of the Broad-based Black Economic Empowerment (BBBEE) Act (Act 53 of 2003). The Charter is a voluntary initiative by the financial sector to address racially based income and social inequalities in South Africa. It aims to encourage black economic participation through its six pillars. The Charter came into effect in January 2004 as a result of the Financial Sector Summit hosted by the National Economic Development and Labour Council (NEDLAC), the multilateral social dialogue forum on social, economic and labour policy. The Nedlac partners – government, business, labour and community constituencies – negotiated the Financial Sector Summit Agreements on transforming the financial sector and signed the Summit declaration on 20 August 2002. The Charter commits its participants to 'actively promoting a transformed, vibrant, and globally competitive financial sector that reflects the demographics of South Africa, and contributes to the establishment of an equitable society by effectively providing accessible financial services to black people and by directing investment into targeted sectors of the economy. Financial institutions affected by the Charter include banks, long-term insurers, shortterm insurers, re-insurers, collective investment schemes, investment managers, retirement funds, and licensed exchanges. Any other institution in the financial sector may opt to participate in the Charter. The objectives of the Charter are to: • constitute a framework and establish the principles upon which BEE will be implemented in the financial sector; • provide the basis for the sector’s engagement with other stakeholders; • establish targets and unquantified responsibilities in respect of each principle; • outline processes for implementing the charter and mechanisms to monitor and report on progress. Progress on the Financial Sector Charter Scorecard in the South African Banking Sector In pursuit of these objectives, the Charter commits financial institutions in the sector to transforming in the areas of: • Human resource development; • Procurement of goods and services; • Access to financial services; • Empowerment financing; • Ownership and control; • Corporate social investment. The study provides an overview on the above objectives of the Charter and seeks to measure and assesses in detail the progress of the banking sector regarding the six key areas of the FSC as outlined in the FSC Scorecard against the set targets of 2008. The scorecards analysed would be those that have been submitted to the Council as at the 31 December 2006. • Amalgamated Banks of South Africa (Absa Group); • FirstRand Group (including First National Bank); • Nedbank Group; • Standard Bank Group. The study will assess the performance of each bank, highlighting the positives and providing recommendations where there are shortfalls. The results will be consolidated to give an overall performance overview of the banking sector in South Africa in meeting transformational challenges faced by the country. According to the South African Reserve Bank (2008:106) the financial services sector including insurance, real estate and business services added 22% to the Gross Domestic Product (GDP) in 2007 making it the biggest contributor. It is therefore imperative for this study to be undertaken to assess and ensure that the sector commits to the process of transformation in addressing the past imbalances with regard to inclusive participation by all in the South African economy.
- Full Text:
- Authors: Matlabe, Aubrey
- Date: 2010-10-25T06:32:35Z
- Subjects: Banks and banking , Financial institutions , Financial Sector Charter
- Type: Thesis
- Identifier: uj:6937 , http://hdl.handle.net/10210/3447
- Description: M.Comm. , The Financial Sector Charter is a transformation charter in terms of the Broad-based Black Economic Empowerment (BBBEE) Act (Act 53 of 2003). The Charter is a voluntary initiative by the financial sector to address racially based income and social inequalities in South Africa. It aims to encourage black economic participation through its six pillars. The Charter came into effect in January 2004 as a result of the Financial Sector Summit hosted by the National Economic Development and Labour Council (NEDLAC), the multilateral social dialogue forum on social, economic and labour policy. The Nedlac partners – government, business, labour and community constituencies – negotiated the Financial Sector Summit Agreements on transforming the financial sector and signed the Summit declaration on 20 August 2002. The Charter commits its participants to 'actively promoting a transformed, vibrant, and globally competitive financial sector that reflects the demographics of South Africa, and contributes to the establishment of an equitable society by effectively providing accessible financial services to black people and by directing investment into targeted sectors of the economy. Financial institutions affected by the Charter include banks, long-term insurers, shortterm insurers, re-insurers, collective investment schemes, investment managers, retirement funds, and licensed exchanges. Any other institution in the financial sector may opt to participate in the Charter. The objectives of the Charter are to: • constitute a framework and establish the principles upon which BEE will be implemented in the financial sector; • provide the basis for the sector’s engagement with other stakeholders; • establish targets and unquantified responsibilities in respect of each principle; • outline processes for implementing the charter and mechanisms to monitor and report on progress. Progress on the Financial Sector Charter Scorecard in the South African Banking Sector In pursuit of these objectives, the Charter commits financial institutions in the sector to transforming in the areas of: • Human resource development; • Procurement of goods and services; • Access to financial services; • Empowerment financing; • Ownership and control; • Corporate social investment. The study provides an overview on the above objectives of the Charter and seeks to measure and assesses in detail the progress of the banking sector regarding the six key areas of the FSC as outlined in the FSC Scorecard against the set targets of 2008. The scorecards analysed would be those that have been submitted to the Council as at the 31 December 2006. • Amalgamated Banks of South Africa (Absa Group); • FirstRand Group (including First National Bank); • Nedbank Group; • Standard Bank Group. The study will assess the performance of each bank, highlighting the positives and providing recommendations where there are shortfalls. The results will be consolidated to give an overall performance overview of the banking sector in South Africa in meeting transformational challenges faced by the country. According to the South African Reserve Bank (2008:106) the financial services sector including insurance, real estate and business services added 22% to the Gross Domestic Product (GDP) in 2007 making it the biggest contributor. It is therefore imperative for this study to be undertaken to assess and ensure that the sector commits to the process of transformation in addressing the past imbalances with regard to inclusive participation by all in the South African economy.
- Full Text:
Shared vision and company commitment within the South African financial services industry
- Authors: Goldman, Geoffrey Andrew
- Date: 2011-12-06
- Subjects: Financial institutions , Employee loyalty , Organizational commitment
- Type: Thesis
- Identifier: uj:1847 , http://hdl.handle.net/10210/4205
- Description: M.Comm.
- Full Text:
- Authors: Goldman, Geoffrey Andrew
- Date: 2011-12-06
- Subjects: Financial institutions , Employee loyalty , Organizational commitment
- Type: Thesis
- Identifier: uj:1847 , http://hdl.handle.net/10210/4205
- Description: M.Comm.
- Full Text:
Suksesbelewing van seniorbestuurders van 'n groot finansiële instelling.
- Labuschagne, W.J.P., Kok, J.C., Smith, D.P.J.
- Authors: Labuschagne, W.J.P. , Kok, J.C. , Smith, D.P.J.
- Date: 2004
- Subjects: Financial institutions , Peoples success , Personal leadership , Professional leadership
- Type: Article
- Identifier: uj:6500 , http://hdl.handle.net/10210/2212
- Description: The success experience of a financial institutions senior management. No clarity exists either in literature or in practice regarding people’s success experience. People often experience a dissonance between external success and internal fulfillment. Important components needed to experience success were identified from literature in order to determine in practice to what extent such components formed part of the success experience of a financial institution’s senior management. Internal (intrinsic) and external (extrinsic) factors were identified as necessary factors in order to experience success in a balanced way. In this article the findings of senior management’s success experience are reported. The research was conducted by means of qualitative and quantitative methodology from a Personal and Professional Leadership perspective.
- Full Text:
- Authors: Labuschagne, W.J.P. , Kok, J.C. , Smith, D.P.J.
- Date: 2004
- Subjects: Financial institutions , Peoples success , Personal leadership , Professional leadership
- Type: Article
- Identifier: uj:6500 , http://hdl.handle.net/10210/2212
- Description: The success experience of a financial institutions senior management. No clarity exists either in literature or in practice regarding people’s success experience. People often experience a dissonance between external success and internal fulfillment. Important components needed to experience success were identified from literature in order to determine in practice to what extent such components formed part of the success experience of a financial institution’s senior management. Internal (intrinsic) and external (extrinsic) factors were identified as necessary factors in order to experience success in a balanced way. In this article the findings of senior management’s success experience are reported. The research was conducted by means of qualitative and quantitative methodology from a Personal and Professional Leadership perspective.
- Full Text:
The imposition of South African anti-money-laundering rules by South African banks on subsidiary banks located in foreign countries : a legal analysis
- Authors: Gani, Imtiaz
- Date: 2017
- Subjects: Money laundering , Financial institutions , Money - Law and legislation , South Africa. Financial Intelligence Centre Act, 2001 , Financial services industry - Law and legislation
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237008 , uj:24276
- Description: LL.M. (Banking and Stock Exchange Law) , Abstract: Money laundering and terrorist financing is a global issue. The advent of new technologies such as the internet and the impact of globalisation have forced businesses including banks to re-evaluate their business models. One of the key strategies currently being employed by South African banks is diversification of business interests through the establishment of subsidiary banks throughout the African continent. It is precisely this strategic shift which has exposed weaknesses in the management of money laundering risks as the South African banks are expected to ensure that the home country anti-money laundering standards are imposed on the subsidiary banks. The South African anti-money laundering regime is considered to be strong within the global context. However, the current Financial Intelligence Centre Act was not developed, and does not cater, for the position where home country anti-money laundering standards are to be imposed on subsidiaries. Even if the Act did cater for this position there would need to be intergovernmental agreements in place to give effect to the South African provisions on the subsidiary banks. Additional legislation such as the Banks Act provides for oversight and attempts to ensure that the standards are met to a degree. However, the Banks Act is applicable to the South African banks, and not to the subsidiaries due to sovereignty of state. It does to a degree require agreement between the various regulators of the countries involved. The countries involved in these cross-border acquisitions are often at different phases of their social, political and economic development and may not have the same resources that South Africa has at its disposal. What occurs when there is a conflict between the legislation of the subsidiary and the home country or if it is simply impractical to impose the standards of the home country to the subsidiary? The risk to South African banks and the South African economy are great as apart from a fine from the South African regulator, there could be a perception that the South African banks’ anti-money laundering framework is not as strong as perceived. The South African banking sector is viewed as a first-world sector. A perception that the banking sector has been weakened through cross-border subsidiary bank acquisitions could lead to a loss of international investments, international business or could even be a determining factor in a ratings downgrade to the South African economy. The dissertation was compiled reviewing all applicable legislation of South Africa as well as that countries where banks were acquired as subsidiaries, the letters of approval from the South African Reserve bank together with conditions and duties imposed on the approval, as...
- Full Text:
- Authors: Gani, Imtiaz
- Date: 2017
- Subjects: Money laundering , Financial institutions , Money - Law and legislation , South Africa. Financial Intelligence Centre Act, 2001 , Financial services industry - Law and legislation
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237008 , uj:24276
- Description: LL.M. (Banking and Stock Exchange Law) , Abstract: Money laundering and terrorist financing is a global issue. The advent of new technologies such as the internet and the impact of globalisation have forced businesses including banks to re-evaluate their business models. One of the key strategies currently being employed by South African banks is diversification of business interests through the establishment of subsidiary banks throughout the African continent. It is precisely this strategic shift which has exposed weaknesses in the management of money laundering risks as the South African banks are expected to ensure that the home country anti-money laundering standards are imposed on the subsidiary banks. The South African anti-money laundering regime is considered to be strong within the global context. However, the current Financial Intelligence Centre Act was not developed, and does not cater, for the position where home country anti-money laundering standards are to be imposed on subsidiaries. Even if the Act did cater for this position there would need to be intergovernmental agreements in place to give effect to the South African provisions on the subsidiary banks. Additional legislation such as the Banks Act provides for oversight and attempts to ensure that the standards are met to a degree. However, the Banks Act is applicable to the South African banks, and not to the subsidiaries due to sovereignty of state. It does to a degree require agreement between the various regulators of the countries involved. The countries involved in these cross-border acquisitions are often at different phases of their social, political and economic development and may not have the same resources that South Africa has at its disposal. What occurs when there is a conflict between the legislation of the subsidiary and the home country or if it is simply impractical to impose the standards of the home country to the subsidiary? The risk to South African banks and the South African economy are great as apart from a fine from the South African regulator, there could be a perception that the South African banks’ anti-money laundering framework is not as strong as perceived. The South African banking sector is viewed as a first-world sector. A perception that the banking sector has been weakened through cross-border subsidiary bank acquisitions could lead to a loss of international investments, international business or could even be a determining factor in a ratings downgrade to the South African economy. The dissertation was compiled reviewing all applicable legislation of South Africa as well as that countries where banks were acquired as subsidiaries, the letters of approval from the South African Reserve bank together with conditions and duties imposed on the approval, as...
- Full Text:
The management of liquid asset and cash reserve requirements in the South African banking sector
- Jansen van Vuuren, Cornelius Benjamin
- Authors: Jansen van Vuuren, Cornelius Benjamin
- Date: 2012-02-28
- Subjects: Banks and banking , Liquid assets , Monetary policy , Fiscal policy , Financial institutions
- Type: Mini-Dissertation
- Identifier: uj:2087 , http://hdl.handle.net/10210/4433
- Description: M.Comm.
- Full Text:
- Authors: Jansen van Vuuren, Cornelius Benjamin
- Date: 2012-02-28
- Subjects: Banks and banking , Liquid assets , Monetary policy , Fiscal policy , Financial institutions
- Type: Mini-Dissertation
- Identifier: uj:2087 , http://hdl.handle.net/10210/4433
- Description: M.Comm.
- Full Text:
The retention of high performing employees in the development finance industry
- Authors: Letchmiah, Lishani
- Date: 2017
- Subjects: Employee retention , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/225743 , uj:22807
- Description: M.Phil. , Abstract: Talent management has become increasingly popular within the field of Human Resource Management (Chambers, Foulon, Handfield-Jones, Hankin & Michaels, 1998). Many organisations are losing talented, high potential employees to competitors and big corporations (Castellano, 2013). The development finance industry plays a vital role in the development and growth of a developing country like South Africa (Qobo & Soko, 2015). While there are best practice guidelines on talent retention, there was a need to understand the factors which retain high performing employees within a development finance organisation in South Africa. The objective of this study was to understand what factors influence the retention of high performing employees in a development finance company. To do this it was important to understand the need for retention and the characteristics of a high potential employee within the organisation. A qualitative research methodology was used and the study was designed in a two-phased approach. The first phase aimed to understand why retention was important and what the characteristics of a high potential employee were considered important within the organisation. The participants for Phase One included two executives in the organisation. Phase Two of the study addressed the factors which influenced the retention of high performing employees. Eleven participants comprised the purposively selected sample and were chosen based on information obtained from Phase One. Content analysis was conducted highlighting themes and categories that evolved organically and which assisted the researcher in answering the main research question. The study contributes to understanding what factors influence retention. Specifically, leadership, organisational purpose, developmental opportunities, meaningful work, the work organisational culture and a focus on collegiality. Recommendations are made to assist Human Resource Practitioners in designing retention strategies which...
- Full Text:
- Authors: Letchmiah, Lishani
- Date: 2017
- Subjects: Employee retention , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/225743 , uj:22807
- Description: M.Phil. , Abstract: Talent management has become increasingly popular within the field of Human Resource Management (Chambers, Foulon, Handfield-Jones, Hankin & Michaels, 1998). Many organisations are losing talented, high potential employees to competitors and big corporations (Castellano, 2013). The development finance industry plays a vital role in the development and growth of a developing country like South Africa (Qobo & Soko, 2015). While there are best practice guidelines on talent retention, there was a need to understand the factors which retain high performing employees within a development finance organisation in South Africa. The objective of this study was to understand what factors influence the retention of high performing employees in a development finance company. To do this it was important to understand the need for retention and the characteristics of a high potential employee within the organisation. A qualitative research methodology was used and the study was designed in a two-phased approach. The first phase aimed to understand why retention was important and what the characteristics of a high potential employee were considered important within the organisation. The participants for Phase One included two executives in the organisation. Phase Two of the study addressed the factors which influenced the retention of high performing employees. Eleven participants comprised the purposively selected sample and were chosen based on information obtained from Phase One. Content analysis was conducted highlighting themes and categories that evolved organically and which assisted the researcher in answering the main research question. The study contributes to understanding what factors influence retention. Specifically, leadership, organisational purpose, developmental opportunities, meaningful work, the work organisational culture and a focus on collegiality. Recommendations are made to assist Human Resource Practitioners in designing retention strategies which...
- Full Text:
The significance of facilitation skills for business process engineering : financial institutions
- Authors: Choshi, Madimetja Frans
- Date: 2016
- Subjects: Reengineering (Management) , Organizational effectiveness , Management information systems , Strategic planning , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/213386 , uj:21146
- Description: Abstract: The aim of this study is to investigate the lack of communication and facilitation skills negatively affecting the success of business process improvement projects conducted by engineers within the financial institutions. Recent studies have shown that successful and sustainable process improvement initiatives partially dependent on stakeholder (all levels) support and buy-in within any service industry. Resistance by the stakeholders has become a major concern in implementing improvement initiatives because the project outcomes are not clearly understood. An organisations ability to constantly improve processes enables it to constantly meet customer expectations and protect or improve its competitive edge. The first chapter provides insights on the certain causes and failures of business process improvement initiatives based on the research title. The chapter highlights certain information from past research conducted within the background and introduction. It further provides the significance of the study, brief introduction to each chapter and objectives the researcher wanted to achieve. In chapter two, literature information is provided to further support the study conducted. The literature focuses on business processes, business process improvement, common best practise methodologies and how they relate to facilitation. A survey was conducted by 21 experienced process engineers to analyse the process improvement projects failures researched. The outcomes indicated that most projects fail as a result of lack of leadership support, poor change management and project buy-in. The researcher further provides recommendations on how to better manage, get support and implement successful business process initiatives using facilitation skills. The researcher perceives facilitation skills as the added catalyst to ensuring positive outcome for business process improvement initiatives. The researcher anticipates that information will provide readers with a different perspective of the challenges experienced by engineers in service industries and ideas for future development of business process improvement methodology. , M.Ing. (Engineering Management)
- Full Text:
- Authors: Choshi, Madimetja Frans
- Date: 2016
- Subjects: Reengineering (Management) , Organizational effectiveness , Management information systems , Strategic planning , Financial institutions
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/213386 , uj:21146
- Description: Abstract: The aim of this study is to investigate the lack of communication and facilitation skills negatively affecting the success of business process improvement projects conducted by engineers within the financial institutions. Recent studies have shown that successful and sustainable process improvement initiatives partially dependent on stakeholder (all levels) support and buy-in within any service industry. Resistance by the stakeholders has become a major concern in implementing improvement initiatives because the project outcomes are not clearly understood. An organisations ability to constantly improve processes enables it to constantly meet customer expectations and protect or improve its competitive edge. The first chapter provides insights on the certain causes and failures of business process improvement initiatives based on the research title. The chapter highlights certain information from past research conducted within the background and introduction. It further provides the significance of the study, brief introduction to each chapter and objectives the researcher wanted to achieve. In chapter two, literature information is provided to further support the study conducted. The literature focuses on business processes, business process improvement, common best practise methodologies and how they relate to facilitation. A survey was conducted by 21 experienced process engineers to analyse the process improvement projects failures researched. The outcomes indicated that most projects fail as a result of lack of leadership support, poor change management and project buy-in. The researcher further provides recommendations on how to better manage, get support and implement successful business process initiatives using facilitation skills. The researcher perceives facilitation skills as the added catalyst to ensuring positive outcome for business process improvement initiatives. The researcher anticipates that information will provide readers with a different perspective of the challenges experienced by engineers in service industries and ideas for future development of business process improvement methodology. , M.Ing. (Engineering Management)
- Full Text:
- «
- ‹
- 1
- ›
- »