Supply chain collaboration and organisational performance in the fast moving consumer goods industry
- Authors: Hadebe, Nkanyiso Prayer
- Date: 2018
- Subjects: Supply chain management , Delivery of goods - Management , Business logistics , Customer services - Management , Organizational effectiveness
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/295850 , uj:32225
- Description: Abstract: This study investigated supply chain collaboration, which is a topic of high interest in the field of supply chain management. Purpose: The purpose of this study was to investigate how collaborative relationships with international suppliers enhance supply chain efficiencies, ultimately improving the organisational performance of imported goods in the Fast Moving Consumer Goods (FMCG) industry. Methodology: A case study approach was adopted in this research, and an online survey was conducted with the international suppliers of NHM-SA (fictitious name). Data was collected from 91 international suppliers; however, only 50 suppliers provided usable data. A quantitative approach was used to investigate the relevance of supply chain collaboration in attaining supply chain operational efficiencies, which ultimately enhances organisational performance. Findings: The concept of supply chain collaboration is of importance in the FMCG industry but is often limited due to operational issues with constraints such as the partners’ lack of commitment to a collaborative relationship. The results provided empirical evidence, showing that cost optimisation, communication and information sharing have a positive effect on organisational performance. The study results also proved that supply chain collaboration have indirect positive impacts on organisational performance. Limitations: This study was limited to a single case study from the FMCG industry. Therefore, caution should be exercised when generalising the results. Participants provided responses based on their experiences and perceptions and may therefore not be factual. Practical implications: The study demonstrated the various methods in which organisations form collaborative supply chains with their partners. Such collaborative relationships enhanced operational efficiencies, joint planning and knowledge sharing,.. , M.Com. (Business Management
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Supply chain collaboration and organisational performance in the fast moving consumer goods industry
- Authors: Hadebe, Nkanyiso Prayer
- Date: 2018
- Subjects: Supply chain management , Delivery of goods - Management , Business logistics , Customer services - Management , Organizational effectiveness
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/295850 , uj:32225
- Description: Abstract: This study investigated supply chain collaboration, which is a topic of high interest in the field of supply chain management. Purpose: The purpose of this study was to investigate how collaborative relationships with international suppliers enhance supply chain efficiencies, ultimately improving the organisational performance of imported goods in the Fast Moving Consumer Goods (FMCG) industry. Methodology: A case study approach was adopted in this research, and an online survey was conducted with the international suppliers of NHM-SA (fictitious name). Data was collected from 91 international suppliers; however, only 50 suppliers provided usable data. A quantitative approach was used to investigate the relevance of supply chain collaboration in attaining supply chain operational efficiencies, which ultimately enhances organisational performance. Findings: The concept of supply chain collaboration is of importance in the FMCG industry but is often limited due to operational issues with constraints such as the partners’ lack of commitment to a collaborative relationship. The results provided empirical evidence, showing that cost optimisation, communication and information sharing have a positive effect on organisational performance. The study results also proved that supply chain collaboration have indirect positive impacts on organisational performance. Limitations: This study was limited to a single case study from the FMCG industry. Therefore, caution should be exercised when generalising the results. Participants provided responses based on their experiences and perceptions and may therefore not be factual. Practical implications: The study demonstrated the various methods in which organisations form collaborative supply chains with their partners. Such collaborative relationships enhanced operational efficiencies, joint planning and knowledge sharing,.. , M.Com. (Business Management
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The demand planning practices of a fast moving consumer goods company
- Authors: Basson, Lisa Michelle
- Date: 2016
- Subjects: Supply and demand , Delivery of goods - Management , Customer services - Management , Business logistics
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237548 , uj:24339
- Description: M.Com. (Supply Chain Management) , Abstract: This study utilised a case study design to investigate the demand planning practices at Company A (a manufacturer operating in the South African fast moving consumer goods industry). The study considered these practices both prior to and after the implementation of certain changes within the demand planning process of one of Company A’s underperforming supply chains. The lack of information about the impact of the demand planning interventions on demand planning accuracy within Company A is the research problem that formed the rationale for this study. A literature review, followed by secondary quantitative data analysis and primary data collection (in the form of semi-structured interviews), and subsequent data analysis were executed in order to ascertain the nature of interventions taken and whether or not these helped improve Company A’s demand planning process.
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- Authors: Basson, Lisa Michelle
- Date: 2016
- Subjects: Supply and demand , Delivery of goods - Management , Customer services - Management , Business logistics
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237548 , uj:24339
- Description: M.Com. (Supply Chain Management) , Abstract: This study utilised a case study design to investigate the demand planning practices at Company A (a manufacturer operating in the South African fast moving consumer goods industry). The study considered these practices both prior to and after the implementation of certain changes within the demand planning process of one of Company A’s underperforming supply chains. The lack of information about the impact of the demand planning interventions on demand planning accuracy within Company A is the research problem that formed the rationale for this study. A literature review, followed by secondary quantitative data analysis and primary data collection (in the form of semi-structured interviews), and subsequent data analysis were executed in order to ascertain the nature of interventions taken and whether or not these helped improve Company A’s demand planning process.
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The importance of demand planning in the management of a fast moving consumer goods supply chain
- Authors: Müller, Gert Hendrik
- Date: 2012-08-20
- Subjects: Delivery of goods - Management , Business logistics , Customer services , Sales forecasting , Supply and demand - Forecasting
- Type: Thesis
- Identifier: uj:2761 , http://hdl.handle.net/10210/6202
- Description: M.Comm. , As part of supply chain management, the handling of market demand information forms one of the most important concepts in any supply chain. One of the specific goals of supply chain management is to manage and co-ordinate the flow of information from the original source to the final customer. If consumer demand forms the activating element in the supply chain, it becomes clear that the process of demand planning can play an active role in improving the effectiveness of a supply chain. The correct management of information can thus greatly influence the level of integration, the responsiveness, level of customer service and value added to the end product. This is however not a one-sided approach where demand planning can be used as the tool to facilitate supply chain synchronization. The opposite effect can also be found that certain efforts to synchronize the supply chain can greatly improve the demand planning process. The fast moving consumer goods (FMCG) industry relies heavily on forecasted demand figures due to the structure of this industry 5. Developing demand forecasts forms a great part of the demand planning process and the accuracy, timely flow, interpretation and final format of the information is of the utmost importance. A well controlled forecasting process can form a solid foundation to address supply chain problems, reduce the level of wastage, increase the product value to the customer and improve the level of supply chain agility. With this background, the aim of this study will be: To explore the subject of Demand Planning in the synchronization of a FMCG supply chain. It will aim to show how an effective demand planning process can positively influence the supply chain management process and form an active element in supply chain synchronization. To investigate certain supply chain strategies on demand planning to indicate the level of integration between these two processes. In order to do this, a theoretical study needs to be done on Demand Planning and into the elements thereof. Within this structure it will be possible to formulate a structure to evaluate the concept of Demand Planning.
- Full Text:
- Authors: Müller, Gert Hendrik
- Date: 2012-08-20
- Subjects: Delivery of goods - Management , Business logistics , Customer services , Sales forecasting , Supply and demand - Forecasting
- Type: Thesis
- Identifier: uj:2761 , http://hdl.handle.net/10210/6202
- Description: M.Comm. , As part of supply chain management, the handling of market demand information forms one of the most important concepts in any supply chain. One of the specific goals of supply chain management is to manage and co-ordinate the flow of information from the original source to the final customer. If consumer demand forms the activating element in the supply chain, it becomes clear that the process of demand planning can play an active role in improving the effectiveness of a supply chain. The correct management of information can thus greatly influence the level of integration, the responsiveness, level of customer service and value added to the end product. This is however not a one-sided approach where demand planning can be used as the tool to facilitate supply chain synchronization. The opposite effect can also be found that certain efforts to synchronize the supply chain can greatly improve the demand planning process. The fast moving consumer goods (FMCG) industry relies heavily on forecasted demand figures due to the structure of this industry 5. Developing demand forecasts forms a great part of the demand planning process and the accuracy, timely flow, interpretation and final format of the information is of the utmost importance. A well controlled forecasting process can form a solid foundation to address supply chain problems, reduce the level of wastage, increase the product value to the customer and improve the level of supply chain agility. With this background, the aim of this study will be: To explore the subject of Demand Planning in the synchronization of a FMCG supply chain. It will aim to show how an effective demand planning process can positively influence the supply chain management process and form an active element in supply chain synchronization. To investigate certain supply chain strategies on demand planning to indicate the level of integration between these two processes. In order to do this, a theoretical study needs to be done on Demand Planning and into the elements thereof. Within this structure it will be possible to formulate a structure to evaluate the concept of Demand Planning.
- Full Text:
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