Competency requirements for first-line managers to deal with resistance to change.
- Authors: Lombard, C.N. , Crafford, A.
- Date: 2003
- Subjects: Change management , First-line managers , Change interventions
- Type: Article
- Identifier: uj:6475 , http://hdl.handle.net/10210/1487
- Description: Continuous changes in the needs of markets require effective change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to identify competencies required by first-line managers to deal with resistance to change. The findings are based on a literature study and functional analysis.
- Full Text:
- Authors: Lombard, C.N. , Crafford, A.
- Date: 2003
- Subjects: Change management , First-line managers , Change interventions
- Type: Article
- Identifier: uj:6475 , http://hdl.handle.net/10210/1487
- Description: Continuous changes in the needs of markets require effective change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to identify competencies required by first-line managers to deal with resistance to change. The findings are based on a literature study and functional analysis.
- Full Text:
An empirical evaluation of competency requirements for first-line managers to deal with resistance to change.
- Lombard, C.N., Zaaiman, J.J.
- Authors: Lombard, C.N. , Zaaiman, J.J.
- Date: 2004
- Subjects: Change management theory , Change interventions , First line managers
- Type: Article
- Identifier: uj:6527 , http://hdl.handle.net/10210/2726
- Description: Continuous changes in markets needs require effective and corresponding change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to evaluate the competencies required by first-line managers to deal with resistance to change as identified by Lombard & Crafford (2003). The findings of this article are based on an empirical study.
- Full Text:
- Authors: Lombard, C.N. , Zaaiman, J.J.
- Date: 2004
- Subjects: Change management theory , Change interventions , First line managers
- Type: Article
- Identifier: uj:6527 , http://hdl.handle.net/10210/2726
- Description: Continuous changes in markets needs require effective and corresponding change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to evaluate the competencies required by first-line managers to deal with resistance to change as identified by Lombard & Crafford (2003). The findings of this article are based on an empirical study.
- Full Text:
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