Competency requirements for first-line managers to deal with resistance to change.
- Authors: Lombard, C.N. , Crafford, A.
- Date: 2003
- Subjects: Change management , First-line managers , Change interventions
- Type: Article
- Identifier: uj:6475 , http://hdl.handle.net/10210/1487
- Description: Continuous changes in the needs of markets require effective change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to identify competencies required by first-line managers to deal with resistance to change. The findings are based on a literature study and functional analysis.
- Full Text:
- Authors: Lombard, C.N. , Crafford, A.
- Date: 2003
- Subjects: Change management , First-line managers , Change interventions
- Type: Article
- Identifier: uj:6475 , http://hdl.handle.net/10210/1487
- Description: Continuous changes in the needs of markets require effective change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to identify competencies required by first-line managers to deal with resistance to change. The findings are based on a literature study and functional analysis.
- Full Text:
An exploration of individual experiences of constant organisational change.
- Williams, K., Crafford, A., Fourie, L.
- Authors: Williams, K. , Crafford, A. , Fourie, L.
- Date: 2002
- Subjects: Change management practices , Change interventions
- Type: Article
- Identifier: uj:6474 , http://hdl.handle.net/10210/1486
- Description: Ongoing change is an inevitable part of the current organisational context. Change management practices are oftencited as a reason for resistance to change, and as a cause of stress for individuals during change interventions. A qualitative study was undertaken in a technical division of a large South African organisation to explore the individual experiences of employees in the face of constant organisational change. Grounded theory analysis confirmed that constant organisational change and the related change management practices were indeed a source of unpleasant individual experience for employees at the time. Yet, no serious long-term effects of stress were evident. It is suggested that Strümpfer’s (1983–2000) work on salutogenesis and fortigenesis may be useful in explaining the outcome. Further research incorporating larger sample sizes and multiple triangulation methods in the data gathering process is recommended.
- Full Text:
- Authors: Williams, K. , Crafford, A. , Fourie, L.
- Date: 2002
- Subjects: Change management practices , Change interventions
- Type: Article
- Identifier: uj:6474 , http://hdl.handle.net/10210/1486
- Description: Ongoing change is an inevitable part of the current organisational context. Change management practices are oftencited as a reason for resistance to change, and as a cause of stress for individuals during change interventions. A qualitative study was undertaken in a technical division of a large South African organisation to explore the individual experiences of employees in the face of constant organisational change. Grounded theory analysis confirmed that constant organisational change and the related change management practices were indeed a source of unpleasant individual experience for employees at the time. Yet, no serious long-term effects of stress were evident. It is suggested that Strümpfer’s (1983–2000) work on salutogenesis and fortigenesis may be useful in explaining the outcome. Further research incorporating larger sample sizes and multiple triangulation methods in the data gathering process is recommended.
- Full Text:
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