Ways to overcome employee resistance in change initiatives
- Freddy, Charles, Mbohwa, Charles
- Authors: Freddy, Charles , Mbohwa, Charles
- Date: 2013
- Subjects: Organizational change , Total quality management
- Type: Article
- Identifier: uj:6155 , ISBN 978-93-82242-26-0 , http://hdl.handle.net/10210/13759
- Description: Continuous change in leadership creates instability within the business, and more importantly uncertainty amongst employees, hence the reluctance by employees to readily accept change. There are a myriad of reasons for resistance to change. Change programs such as TQM are required within business to ensure that organisations seek continuous improvement in their operational capabilities. Total quality management refers to three main components, namely customer satisfaction; continuous improvement and employee involvement. This study focuses on the employee resistance to change initiatives as a critical component. The lack of employee involvement potentially results in resistance to change initiatives. In many instances employees will not easily adapt to change. It is therefore important to understand that inadequate or no employee involvement will be a waste of valuable resources for any organisation attempting to implement Total Quality Management initiatives.
- Full Text:
- Authors: Freddy, Charles , Mbohwa, Charles
- Date: 2013
- Subjects: Organizational change , Total quality management
- Type: Article
- Identifier: uj:6155 , ISBN 978-93-82242-26-0 , http://hdl.handle.net/10210/13759
- Description: Continuous change in leadership creates instability within the business, and more importantly uncertainty amongst employees, hence the reluctance by employees to readily accept change. There are a myriad of reasons for resistance to change. Change programs such as TQM are required within business to ensure that organisations seek continuous improvement in their operational capabilities. Total quality management refers to three main components, namely customer satisfaction; continuous improvement and employee involvement. This study focuses on the employee resistance to change initiatives as a critical component. The lack of employee involvement potentially results in resistance to change initiatives. In many instances employees will not easily adapt to change. It is therefore important to understand that inadequate or no employee involvement will be a waste of valuable resources for any organisation attempting to implement Total Quality Management initiatives.
- Full Text:
Team development - applicability of the efficiencies and effectiveness of team development
- Mbohwa, Charles, Edward, Leona, Nicole
- Authors: Mbohwa, Charles , Edward, Leona, Nicole
- Date: 2013
- Subjects: Organizational effectiveness , Organizational change , Competition , Teams in the workplace
- Type: Article
- Identifier: uj:6165 , ISBN 978-93-82242-26-0 , http://hdl.handle.net/10210/13769
- Description: Organizations are under constant pressure due to the rapid changes in the external environment. Therefore, organizations are continuously striving to sustain their competitive advantage. Within the banking industry, being innovative is inadequate to support the company’s competitive advantage. No sooner Bank A introduces an innovative service offering, Bank B and C soon replicates this offering to satisfy and to retain their customers. Sustainable excellent service delivery is an imperative within this industry. Therefore, the focus of this study looks into team development to enhance productivity to achieve the organization’s objectives.
- Full Text:
- Authors: Mbohwa, Charles , Edward, Leona, Nicole
- Date: 2013
- Subjects: Organizational effectiveness , Organizational change , Competition , Teams in the workplace
- Type: Article
- Identifier: uj:6165 , ISBN 978-93-82242-26-0 , http://hdl.handle.net/10210/13769
- Description: Organizations are under constant pressure due to the rapid changes in the external environment. Therefore, organizations are continuously striving to sustain their competitive advantage. Within the banking industry, being innovative is inadequate to support the company’s competitive advantage. No sooner Bank A introduces an innovative service offering, Bank B and C soon replicates this offering to satisfy and to retain their customers. Sustainable excellent service delivery is an imperative within this industry. Therefore, the focus of this study looks into team development to enhance productivity to achieve the organization’s objectives.
- Full Text:
- «
- ‹
- 1
- ›
- »