An assessment of the critical success factor for the reduction of cost of poor quality in construction projects in Swaziland
- Mashwama, Nokulunga, Aigbavboa, Clinton, Thwala, Wellington Didibhuku
- Authors: Mashwama, Nokulunga , Aigbavboa, Clinton , Thwala, Wellington Didibhuku
- Date: 2017
- Subjects: Construction projects , Critical success factors , Quality
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/247850 , uj:25747 , Citation: Mashwama, N., Aigbavboa, C. & Thwala, W.D. 2017. An assessment of the critical success factor for the reduction of cost of poor quality in construction projects in Swaziland. Creative Construction Conference 2017, CCC 2017, 19-22 June 2017, Primosten, Croatia. Procedia Engineering 196:447-453. doi: 10.1016/j.proeng.2017.07.223 , ISSN: 1877-7058
- Description: Abstract: Cost of poor quality (COPQ) in the construction industry is a serious problem that the industry is faced with, due to failure in preventing wastage and defects during construction work. The cost of poor quality remains hidden and eats up to 40% revenues of the construction enterprise. Hence, the study investigated the critical success factors that reduce poor quality in construction projects according to the perceptive of construction professionals in the Swaziland construction industry. This research adopted quantitative research and 50 useable questionnaires were used as an instrument tool for the study. Random sampling method was used to select the respondents in various construction companies. Cost of poor quality impact the construction industry of Swaziland’s and construction companies have to reserve funds for such occurrences, since poor quality cannot be tolerated and contractor have to rectify at own cost. Another challenge would be under-pricing the construction project and rectifying construction mistake it becomes a big problem for the contractor. Findings revealed that are a lot of success factors that can be used, it’s just a matter of the implementation of the success factors in the project. The role of the managers in construction projects is still under looked and therefore, this can be a problem if it is not attained to. The study revealed that are a lot of success factors such as the use of quality management system and the critical success factors can actually help eliminate poor quality in most construction projects of Swaziland. The implementation of quality management systems at the beginning of the project and encouraging team work in the project could assist construction projects.
- Full Text:
- Authors: Mashwama, Nokulunga , Aigbavboa, Clinton , Thwala, Wellington Didibhuku
- Date: 2017
- Subjects: Construction projects , Critical success factors , Quality
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/247850 , uj:25747 , Citation: Mashwama, N., Aigbavboa, C. & Thwala, W.D. 2017. An assessment of the critical success factor for the reduction of cost of poor quality in construction projects in Swaziland. Creative Construction Conference 2017, CCC 2017, 19-22 June 2017, Primosten, Croatia. Procedia Engineering 196:447-453. doi: 10.1016/j.proeng.2017.07.223 , ISSN: 1877-7058
- Description: Abstract: Cost of poor quality (COPQ) in the construction industry is a serious problem that the industry is faced with, due to failure in preventing wastage and defects during construction work. The cost of poor quality remains hidden and eats up to 40% revenues of the construction enterprise. Hence, the study investigated the critical success factors that reduce poor quality in construction projects according to the perceptive of construction professionals in the Swaziland construction industry. This research adopted quantitative research and 50 useable questionnaires were used as an instrument tool for the study. Random sampling method was used to select the respondents in various construction companies. Cost of poor quality impact the construction industry of Swaziland’s and construction companies have to reserve funds for such occurrences, since poor quality cannot be tolerated and contractor have to rectify at own cost. Another challenge would be under-pricing the construction project and rectifying construction mistake it becomes a big problem for the contractor. Findings revealed that are a lot of success factors that can be used, it’s just a matter of the implementation of the success factors in the project. The role of the managers in construction projects is still under looked and therefore, this can be a problem if it is not attained to. The study revealed that are a lot of success factors such as the use of quality management system and the critical success factors can actually help eliminate poor quality in most construction projects of Swaziland. The implementation of quality management systems at the beginning of the project and encouraging team work in the project could assist construction projects.
- Full Text:
Minimizing construction dispute in the Swaziland construction industry
- Mashwama, Nokulunga, Aigbavboa, C.O., Thwala, Wellington Didibhuku
- Authors: Mashwama, Nokulunga , Aigbavboa, C.O. , Thwala, Wellington Didibhuku
- Date: 2015
- Subjects: Construction projects , Dispute causation , Swaziland
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/75721 , uj:18711 , Citation: Mashwama, N., Aigbavboa, C.O. & Thwala, W.D. 2015. Minimizing construction dispute in the Swaziland construction industry.
- Description: Abstract: Construction Projects are often delivered under a complex and uncertain environment, with claims and conflict being an inevitable part. It is vital to manage claims and conflict as soon as possible, in order not to turn into disputes. The intent of this paper is to investigate dispute causation in construction projects in Swaziland, and to examine the methods to minimize construction disputes in construction projects in Swaziland. The data used in this study were derived from both primary and secondary sources. The secondary data for the study was derived from the review of literature. The primary data was obtained through the use of a questionnaire which was distributed to client (government), contractor and consultant representatives (quantity surveyor, civil engineer, architects, project managers and mechanical and electrical engineers). Only organizations registered with the ministry of public work and transport in Swaziland and other professional bodies were surveyed. Findings from the survey revealed that the major factors contributing to the causes of construction dispute in construction projects of Swaziland can be classified into: client related factors, contractor related factors, design related factors, contract related causes, project related factors and external related factors. Finding on ways to minimize dispute in the Swaziland construction projects, it was found that supply chain management, partnering, and alliancing are the effective way to minimize dispute in the construction industry.
- Full Text:
- Authors: Mashwama, Nokulunga , Aigbavboa, C.O. , Thwala, Wellington Didibhuku
- Date: 2015
- Subjects: Construction projects , Dispute causation , Swaziland
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/75721 , uj:18711 , Citation: Mashwama, N., Aigbavboa, C.O. & Thwala, W.D. 2015. Minimizing construction dispute in the Swaziland construction industry.
- Description: Abstract: Construction Projects are often delivered under a complex and uncertain environment, with claims and conflict being an inevitable part. It is vital to manage claims and conflict as soon as possible, in order not to turn into disputes. The intent of this paper is to investigate dispute causation in construction projects in Swaziland, and to examine the methods to minimize construction disputes in construction projects in Swaziland. The data used in this study were derived from both primary and secondary sources. The secondary data for the study was derived from the review of literature. The primary data was obtained through the use of a questionnaire which was distributed to client (government), contractor and consultant representatives (quantity surveyor, civil engineer, architects, project managers and mechanical and electrical engineers). Only organizations registered with the ministry of public work and transport in Swaziland and other professional bodies were surveyed. Findings from the survey revealed that the major factors contributing to the causes of construction dispute in construction projects of Swaziland can be classified into: client related factors, contractor related factors, design related factors, contract related causes, project related factors and external related factors. Finding on ways to minimize dispute in the Swaziland construction projects, it was found that supply chain management, partnering, and alliancing are the effective way to minimize dispute in the construction industry.
- Full Text:
- «
- ‹
- 1
- ›
- »