Review of critical success factors for the implementation of total quality management in the construction industry
- Ansah, S. K., Aigbavboa, C. O., Thwala, Wellington Didibhuku
- Authors: Ansah, S. K. , Aigbavboa, C. O. , Thwala, Wellington Didibhuku
- Date: 2017
- Subjects: Total quality management , Critical success factors , Construction industry
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/245959 , uj:25486 , Citation: Ansah, S.K., Aigbavboa, C.O. & Thwala, W.D. 2017. Review of critical success factors for the implementation of total quality management in the construction industry. In: Laryea, S. and Ibem, E. (Eds) Procs 7th West Africa Built Environment Research (WABER) Conference, 16-18 August 2017, Accra, Ghana, 1213-1226.
- Description: Abstract: Total Quality Management (TQM) is a philosophy that involves every organization in the industry in the effort to improve performance. The concept is an integrative management principle for continuously improving the quality of products and processes to achieve customer satisfaction. To achieve this concept required a clear establishment of Critical Success Factors (CSFs). However, lack of clear establishment of CSFs for the implementation of TQM in the construction industry has led to failure of the system. In the pursuit of performance excellence in the construction industry and with an increasing awareness of construction quality, construction firms have no option than to implement TQM with clear CSFs.
- Full Text:
- Authors: Ansah, S. K. , Aigbavboa, C. O. , Thwala, Wellington Didibhuku
- Date: 2017
- Subjects: Total quality management , Critical success factors , Construction industry
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/245959 , uj:25486 , Citation: Ansah, S.K., Aigbavboa, C.O. & Thwala, W.D. 2017. Review of critical success factors for the implementation of total quality management in the construction industry. In: Laryea, S. and Ibem, E. (Eds) Procs 7th West Africa Built Environment Research (WABER) Conference, 16-18 August 2017, Accra, Ghana, 1213-1226.
- Description: Abstract: Total Quality Management (TQM) is a philosophy that involves every organization in the industry in the effort to improve performance. The concept is an integrative management principle for continuously improving the quality of products and processes to achieve customer satisfaction. To achieve this concept required a clear establishment of Critical Success Factors (CSFs). However, lack of clear establishment of CSFs for the implementation of TQM in the construction industry has led to failure of the system. In the pursuit of performance excellence in the construction industry and with an increasing awareness of construction quality, construction firms have no option than to implement TQM with clear CSFs.
- Full Text:
Factors influencing materials selection for housing projects in the Ghanaian construction industry : stakeholders' perspective
- Ansah, S. K., Aigbavboa, C. O., Thwala, Wellington Didibhuku, Ametepey, S. O.
- Authors: Ansah, S. K. , Aigbavboa, C. O. , Thwala, Wellington Didibhuku , Ametepey, S. O.
- Date: 2015
- Subjects: Selection factor , Housing project , Building material
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/72364 , uj:18269 , Citation: Ansah, S.K. et al. 2015. Factors influencing materials selection for housing projects in the Ghanaian construction industry : stakeholders' perspective
- Description: Abstract: Selection of suitable building material options are being influenced by various stakeholders in the construction industry, The process of selecting these material options can be very complex, being influenced and determined by numerous preconditions, decisions, and considerations. It should however, be noted that stakeholders are legally responsible for the project and their importance can be reflected by the various ways they influence the adoption of innovation strategy. Therefore, this research attempts to identify the possible factors that influence the selection of building materials for housing projects from the perspective of stakeholders in the Ghanaian construction industry. 47 possible factors influencing the selection of building materials for housing projects were identified through literature review. Interviews were carried out prior to the questionnaire survey to examine the relevance of the identified factors in the Ghanaian context. The interviews were conducted amongst eight purposively selected top architectural and structural engineering firms operating in Ghana. Questionnaires were also distributed to a sample of 150 stakeholders in the Ghanaian construction industry, out of which a total of 138 were returned and then analysed using Statistical Package for Social Sciences (SPSS). Relative Importance Index was used to rank the selected factors according to their order of importance. The ten most important building materials selection factors identified in this study are: strength, durability, initial cost, appearance (aesthetic value), water resistance, owner's/user's choice, availability of materials, resistance to decay, heat resistance, and fire resistance. The research concluded that stakeholders in the construction industry should consider all the important factors identified in this study when selecting building materials for housing project in Ghana.
- Full Text: false
- Authors: Ansah, S. K. , Aigbavboa, C. O. , Thwala, Wellington Didibhuku , Ametepey, S. O.
- Date: 2015
- Subjects: Selection factor , Housing project , Building material
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/72364 , uj:18269 , Citation: Ansah, S.K. et al. 2015. Factors influencing materials selection for housing projects in the Ghanaian construction industry : stakeholders' perspective
- Description: Abstract: Selection of suitable building material options are being influenced by various stakeholders in the construction industry, The process of selecting these material options can be very complex, being influenced and determined by numerous preconditions, decisions, and considerations. It should however, be noted that stakeholders are legally responsible for the project and their importance can be reflected by the various ways they influence the adoption of innovation strategy. Therefore, this research attempts to identify the possible factors that influence the selection of building materials for housing projects from the perspective of stakeholders in the Ghanaian construction industry. 47 possible factors influencing the selection of building materials for housing projects were identified through literature review. Interviews were carried out prior to the questionnaire survey to examine the relevance of the identified factors in the Ghanaian context. The interviews were conducted amongst eight purposively selected top architectural and structural engineering firms operating in Ghana. Questionnaires were also distributed to a sample of 150 stakeholders in the Ghanaian construction industry, out of which a total of 138 were returned and then analysed using Statistical Package for Social Sciences (SPSS). Relative Importance Index was used to rank the selected factors according to their order of importance. The ten most important building materials selection factors identified in this study are: strength, durability, initial cost, appearance (aesthetic value), water resistance, owner's/user's choice, availability of materials, resistance to decay, heat resistance, and fire resistance. The research concluded that stakeholders in the construction industry should consider all the important factors identified in this study when selecting building materials for housing project in Ghana.
- Full Text: false
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