Point-of-sale data in demand planning in clothing industry supply chains
- Authors: Raza, Douglas Njabulo
- Date: 2016
- Subjects: Business logistics - Management , Clothing trade - Management , Clothing trade - Forecasting
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237926 , uj:24388
- Description: M.Com. (Logistics Management) , Abstract: In modern days’ dynamic and ever-changing consumer markets that are characterised by the ‘empowered consumer’ and shorter product life cycles, supply chains need to be value driven and consumer oriented. The South African clothing industry is one of the industries that has a consumer market typified by this trend. A valuable feature in consumer-oriented supply chains is an understanding of what the consumer needs are. This is essential as consumers have become an increasingly fundamental part of the value creation processes. Demand planning as a supply chain task provides the supply chain members with an opportunity to better understand the nature of consumer demand. From the literature review it is evident that demand planning is a supply chain activity concerned with effective management of demand and requires improving forecasts, reducing costs, minimising risk, and increasing sales and profit. Demand planning is fundamental in supply chain management (SCM) as it allows the supply chain members to focus on the consumer and effectively and efficiently create optimal value. This understanding of consumer demand ensures that the supply response is suited for the demand thereof. In demand planning, point-of-sale (POS) data is an essential and highly valuable input to the process thereof; however, literature suggests that POS-based demand planning is one of the least utilised and often overlooked demand planning approaches. This study focused on the South African clothing retail industry; an industry that accounted for 21% of South Africa’s total retail sales in 2014 and reported for having experienced continual growth in the past few years. Effective SCM has also become a critical issue in the clothing industry because high standards of customer service must be maintained throughout the supply chain. Clothing manufacturers and retailers also need to achieve a balance between their demand and supply processes and therefore effective demand planning is an important activity in this industry. The main purpose of the study was to determine the extent to which businesses in the South African clothing retail industry use POS data in demand planning. Furthermore,..
- Full Text:
- Authors: Raza, Douglas Njabulo
- Date: 2016
- Subjects: Business logistics - Management , Clothing trade - Management , Clothing trade - Forecasting
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/237926 , uj:24388
- Description: M.Com. (Logistics Management) , Abstract: In modern days’ dynamic and ever-changing consumer markets that are characterised by the ‘empowered consumer’ and shorter product life cycles, supply chains need to be value driven and consumer oriented. The South African clothing industry is one of the industries that has a consumer market typified by this trend. A valuable feature in consumer-oriented supply chains is an understanding of what the consumer needs are. This is essential as consumers have become an increasingly fundamental part of the value creation processes. Demand planning as a supply chain task provides the supply chain members with an opportunity to better understand the nature of consumer demand. From the literature review it is evident that demand planning is a supply chain activity concerned with effective management of demand and requires improving forecasts, reducing costs, minimising risk, and increasing sales and profit. Demand planning is fundamental in supply chain management (SCM) as it allows the supply chain members to focus on the consumer and effectively and efficiently create optimal value. This understanding of consumer demand ensures that the supply response is suited for the demand thereof. In demand planning, point-of-sale (POS) data is an essential and highly valuable input to the process thereof; however, literature suggests that POS-based demand planning is one of the least utilised and often overlooked demand planning approaches. This study focused on the South African clothing retail industry; an industry that accounted for 21% of South Africa’s total retail sales in 2014 and reported for having experienced continual growth in the past few years. Effective SCM has also become a critical issue in the clothing industry because high standards of customer service must be maintained throughout the supply chain. Clothing manufacturers and retailers also need to achieve a balance between their demand and supply processes and therefore effective demand planning is an important activity in this industry. The main purpose of the study was to determine the extent to which businesses in the South African clothing retail industry use POS data in demand planning. Furthermore,..
- Full Text:
Omni-channel distribution in an organisation in the chemical Industry
- Karan, Nicholas Joseph, Pillay, Kumaran
- Authors: Karan, Nicholas Joseph , Pillay, Kumaran
- Date: 2017
- Subjects: Chemical industry , Chemical industry - Marketing , Business logistics , Marketing channels
- Language: English
- Type: Masters (Thesis)
- Identifier: http://ujcontent.uj.ac.za8080/10210/384565 , http://hdl.handle.net/10210/272808 , uj:29054
- Description: M.Com. (Business Management) , Abstract: The omni-channel is becoming a standard business offering in the retail industry, as customers require a variety of methods by which to purchase products. The traditional retail model saw customers entering a physical brick-and-mortar retail store to purchase their products, but developments in technology have now added a new dimension customers can use to shop, namely online shopping. The omni-channel is an offering whereby a company offers customers multiple methods of order placement, and this offering is one which could be used in various industries. The research presented in this study evaluates the opportunity of using omni-channel distribution within the South African chemical industry. The research, which is a case study of Company A, evaluates the opportunity from two perspectives: 1. The customer, or external, perspective of the omni-channel was evaluated in terms of readiness and requirements of customers. 2. The business, or internal, perspective was evaluated in terms of key considerations (specifically from a supply chain management and information technology outlook) in the event that an omni-channel would be added to the current business offerings. The research findings of the study showed that customers are ready for an omnichannel distribution offering and would prefer the option of an online ordering platform being offered in the South African chemical industry. There are still traditional methods of ordering that customers would use alongside the online methods of ordering, meaning that customers have embraced the notion of an omni-channel distribution offering in the chemical industry. The findings suggested that the omni-channel needs to be convenient, fast and secure to be successful. There was found to be a requirement in the South African chemical industry to offer a wide range of order fulfilment options, including a variety of delivery and collection options. The omnichannel can, and should, be offered in the South African chemical industry, and early adopters can take the most advantage by introducing this offering in the market.
- Full Text:
- Authors: Karan, Nicholas Joseph , Pillay, Kumaran
- Date: 2017
- Subjects: Chemical industry , Chemical industry - Marketing , Business logistics , Marketing channels
- Language: English
- Type: Masters (Thesis)
- Identifier: http://ujcontent.uj.ac.za8080/10210/384565 , http://hdl.handle.net/10210/272808 , uj:29054
- Description: M.Com. (Business Management) , Abstract: The omni-channel is becoming a standard business offering in the retail industry, as customers require a variety of methods by which to purchase products. The traditional retail model saw customers entering a physical brick-and-mortar retail store to purchase their products, but developments in technology have now added a new dimension customers can use to shop, namely online shopping. The omni-channel is an offering whereby a company offers customers multiple methods of order placement, and this offering is one which could be used in various industries. The research presented in this study evaluates the opportunity of using omni-channel distribution within the South African chemical industry. The research, which is a case study of Company A, evaluates the opportunity from two perspectives: 1. The customer, or external, perspective of the omni-channel was evaluated in terms of readiness and requirements of customers. 2. The business, or internal, perspective was evaluated in terms of key considerations (specifically from a supply chain management and information technology outlook) in the event that an omni-channel would be added to the current business offerings. The research findings of the study showed that customers are ready for an omnichannel distribution offering and would prefer the option of an online ordering platform being offered in the South African chemical industry. There are still traditional methods of ordering that customers would use alongside the online methods of ordering, meaning that customers have embraced the notion of an omni-channel distribution offering in the chemical industry. The findings suggested that the omni-channel needs to be convenient, fast and secure to be successful. There was found to be a requirement in the South African chemical industry to offer a wide range of order fulfilment options, including a variety of delivery and collection options. The omnichannel can, and should, be offered in the South African chemical industry, and early adopters can take the most advantage by introducing this offering in the market.
- Full Text:
- «
- ‹
- 1
- ›
- »