Public sector supply chain risk factors in Gauteng Provincial Treasury
- Authors: Moema, T.C.
- Date: 2019
- Subjects: Business logistics - South Africa - Gauteng , Business logistics - Risk management , Delivery of goods - Management , Corruption - South Africa - Gauteng
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414708 , uj:34987
- Description: M.Com. (Business Management) , Abstract: The study aimed to examine four main Supply Chain Management Risk Factors in Gauteng Provincial Treasury (GPT). The study provided a literature review of the risk factors in the public sector as well as provided validation of perceptions of supply chain management Officials in GPT regarding risk factors. Measuring the perceptions could enable better planning as the current remedial responses by the GPT to the risk factors have not been effective. The factors include the risk of skills shortage, a decentralised procurement system, limitations in the authority of the Auditor General and corruption and fraud in Supply Chain Management (SCM). A quantitative research method was used to effectively develop a scale for determining where to focus efforts on improving SCM implementation further. The quantitative data was collected using a survey strategy which was an anonymous questionnaire distributed to SCM officials in GPT. The results from the questionnaires confirmed that the department is susceptible to SCM risk factors, especially to fraud and corruption. The results from the questionnaires will assist the public sector as a whole to plan its SCM processes with a better focus on risks rather than the occurrence of challenges in supply chains. The study could assist policymakers as well as public officials in Gauteng Provincial Government to mitigate the risk in supply chain management before the risk occurs in public sector organisations.
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- Authors: Moema, T.C.
- Date: 2019
- Subjects: Business logistics - South Africa - Gauteng , Business logistics - Risk management , Delivery of goods - Management , Corruption - South Africa - Gauteng
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/414708 , uj:34987
- Description: M.Com. (Business Management) , Abstract: The study aimed to examine four main Supply Chain Management Risk Factors in Gauteng Provincial Treasury (GPT). The study provided a literature review of the risk factors in the public sector as well as provided validation of perceptions of supply chain management Officials in GPT regarding risk factors. Measuring the perceptions could enable better planning as the current remedial responses by the GPT to the risk factors have not been effective. The factors include the risk of skills shortage, a decentralised procurement system, limitations in the authority of the Auditor General and corruption and fraud in Supply Chain Management (SCM). A quantitative research method was used to effectively develop a scale for determining where to focus efforts on improving SCM implementation further. The quantitative data was collected using a survey strategy which was an anonymous questionnaire distributed to SCM officials in GPT. The results from the questionnaires confirmed that the department is susceptible to SCM risk factors, especially to fraud and corruption. The results from the questionnaires will assist the public sector as a whole to plan its SCM processes with a better focus on risks rather than the occurrence of challenges in supply chains. The study could assist policymakers as well as public officials in Gauteng Provincial Government to mitigate the risk in supply chain management before the risk occurs in public sector organisations.
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Supply chain responsiveness as a means to a sustainable competitive advantage in the manufacturing sector
- Authors: Mailula, Onicca
- Date: 2016
- Subjects: Business logistics - Management , Customer services , Consumer satisfaction , Production management , Just-in-time systems
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/225753 , uj:22809
- Description: M.Com. (Business Management) , Abstract: The aim of this study is to determine if supply chain responsiveness, or the ability for an organisation to respond to customer needs or market signals, has an impact on competitive advantage in the manufacturing sector. The case study is conducted at company GSC which is a supplier with market dominance in the carbohydrate sector. A survey was distributed to the employees to gauge their perception of responsiveness in the organisation. A different survey was distributed among customers to gauge their perceptions about the responsiveness of company GSC. The study also investigates drivers and attributes that enable responsiveness in the organisation. Improved production reliability is an important driver for supply chain responsiveness at company GSC according to the findings of the study. Production reliability impacts product availability which in turn influences the ability of the organisation to meet customer needs. The major source of competitive advantage for company GSC is local market presence and the ability to meet customer needs, which defines supply chain responsiveness and will provide a barrier for competition. The study also indicates that if customer needs are met in all dimensions of quality, quantity and timeliness, supply chain responsiveness criteria is achieved.
- Full Text:
- Authors: Mailula, Onicca
- Date: 2016
- Subjects: Business logistics - Management , Customer services , Consumer satisfaction , Production management , Just-in-time systems
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/225753 , uj:22809
- Description: M.Com. (Business Management) , Abstract: The aim of this study is to determine if supply chain responsiveness, or the ability for an organisation to respond to customer needs or market signals, has an impact on competitive advantage in the manufacturing sector. The case study is conducted at company GSC which is a supplier with market dominance in the carbohydrate sector. A survey was distributed to the employees to gauge their perception of responsiveness in the organisation. A different survey was distributed among customers to gauge their perceptions about the responsiveness of company GSC. The study also investigates drivers and attributes that enable responsiveness in the organisation. Improved production reliability is an important driver for supply chain responsiveness at company GSC according to the findings of the study. Production reliability impacts product availability which in turn influences the ability of the organisation to meet customer needs. The major source of competitive advantage for company GSC is local market presence and the ability to meet customer needs, which defines supply chain responsiveness and will provide a barrier for competition. The study also indicates that if customer needs are met in all dimensions of quality, quantity and timeliness, supply chain responsiveness criteria is achieved.
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