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A framework for the strategic deployment of business intelligence systems

  • Authors: Waterson, Elton
  • Date: 2012-06-05
  • Subjects: Business intelligence management , Information technology management , Business - Decision making , Management information systems
  • Type: Thesis
  • Identifier: uj:2445 , http://hdl.handle.net/10210/4903
  • Description: M.Tech. , Business Intelligence (BI) is a method used to improve on business decision-making, using collections of software applications and tools to view historical, current and predictive operations of a business. However, a company‟s BI solution will not be successful if it is not implemented in a comprehensive and strategic manner. There are three key issues that prevent organisations from benefiting from BI systems. These issues include the lack of pervasiveness of BI systems, managing a variety of non-related systems that do not work well together and using traditional methods that have not evolved to meet organisational needs (Koehler, 2008). BI vendors misinform many business users that BI tools are usable by all users in an organisation, and end up been too complex for the average user to use. The first mistake an organisation makes when assessing a BI system is neglecting to include business users on selecting the best option, although they will be the main users of the solution (Quinn, 2007). Many Information Technology (IT) departments ask for BI systems based on the assumption that once it is built, that users will automatically see the benefits. BI applications require a clear and intimate understanding of the business itself and it is only by working on business and IT issues in tandem that the real value of BI is realised (Hostmann, 2007).
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A proactive change management database system for use in the civil engineering industry

  • Authors: Strydom, John Hendrik
  • Date: 2012-06-07
  • Subjects: Civil engineering , Management information systems , Change - Management , Database management
  • Type: Thesis
  • Identifier: uj:8704 , http://hdl.handle.net/10210/5057
  • Description: M. Ing. , Change management is a crucial component in the daily activities inherent within the civil engineering industry, which if used effectively, can mitigate the impact of project scope changes and be beneficial to the life cycle of the a project. Project scope changes regularly occur during the construction phase of civil engineering projects, and normally result in severe disruptions. Although scope changes during the implementation phase are avoided where possible, their existence is a practical reality. These changes can be managed by a Change Management System (CMS) that can minimize the impact of these changes. This dissertation investigates different change management systems, which are used by major companies to mitigate the impact of project scope changes. Case studies on change management systems are provided, and the advantages and disadvantages of these systems are discussed. These change management systems were used as a reference axis for a newly proposed project scope change management system, namely the Proactive Change Management Database System (PACMDS). The PACMDS was developed by the author, to minimize the impact of scope changes in civil projects. In a survey done to establish whether the PACMDS would be effective in mitigating project scope changes, it was found that the PACMDS would assist in managing project scope changes effectively.
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A strategy for managing examination security at tertiary institutions in South Africa

  • Authors: van Zyl, Marthinus Petrus
  • Date: 2012-09-11
  • Subjects: Examinations , Management information systems , Higher education management , Computer security , Data protection
  • Type: Mini-Dissertation
  • Identifier: uj:9958 , http://hdl.handle.net/10210/7354
  • Description: M.B.A. , More and more policy makers in South Africa’s educational environment are focusing on the impact of digital developments on lifelong learning, electronic publishing, computer-mediated communication and the growth of virtual universities. Johnson and Scholes (1999:475) state that increased availability and quality of information can enhance an organisation’s competency both by reducing the cost of processes and by improving their quality. Managers need to be clear about how these improvements in information technology should influence the way in which they manage their business processes and the benefits associated with the costs of these electronic services. President Thabo Mbeki has stated that universities have a key role to play in improving the quality of life of all South African citizens since education is the key to unlocking each person's potential and improving the quality of life in general (Le Roux, 2005). Mbeki also emphasized that South African universities should emerge from the current process of change, ready to compete with the best institutions in the world. Mbeki asserted that change must guarantee that South Africa catches up with the best in the world in terms of the generation and use of knowledge capital to create the winning society that South Africa yearns for. It must guarantee that South Africa produces the intelligentsia who must be at the cutting edge of our process of renaissance.
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Achieving customer data integration through master data management in enterprise information management

  • Authors: Lerche, Stephen
  • Date: 2014-06-19
  • Subjects: Management information systems , Enterprise application integration (Computer systems)
  • Type: Thesis
  • Identifier: uj:11552 , http://hdl.handle.net/10210/11259
  • Description: M.Com. (Business Management) , Data and the use thereof, is considered to be a source of competitive advantage for organisations. In order to achieve this it needs to be managed appropriately, and existing literature considers enterprise information management (EIM) to be the foundation for organisations to manage information successfully. (For the purposes of this dissertation, data and information will be treated as analogous concepts.) Key contributing factors to the success of EIM have been identified as ensuring data governance is in place, and that there is a focus on data quality. Within EIM, a key set of data that must be managed effectively is customer data. In many organisations – including the financial services organisation that is the focus of this study – customer data is held in disparate systems across the organisation. Creating a single view of how customers interact with an organisation is deemed of crucial importance for future organisational growth, and the initiatives that organisations undertake to create this view is referred to in the literature as customer data integration (CDI). In order for CDI to be successful, master data management (MDM) needs to be addressed; this will ensure that core data is managed consistently across the disparate systems. This study sought to determine how the concepts of EIM, CDI and MDM were being applied in the organisation under review, and how closely this application matched the recommendations of the literature. In addition, the study sought to uncover additional factors that had an impact on customer data integration, and information management in general, in the organisation. What was found is that in the organisation in question, how information management is being addressed is consistent with the literature in some areas – primarily the importance of a single view of customer and the supporting roles of information governance and data quality – but divergent in others, the key area being that there is no EIM strategy in the organisation that drives a consolidated approach to information management. Organisational culture was also highlighted by the literature as being a critical influencer on how information is managed, and this was supported by the findings. Additional factors that were found to have a significant influence on data management – which were not highlighted by the literature – included the importance of processes, and especially for CDI the critical role played by legislation, in particular the Financial Intelligence Centre Act (FICA). An additional crucial factor, again not highlighted by the literature, is the difficulty organisations have in placing an actual financial value on the use of information. Although intrinsically it is understood that information is valuable, the difficulty in ascribing an explicit value to it is a key inhibitor (in conjunction with organisational culture), to the organisation initiating data management projects at a strategic level, and instead having to address data management as a component of projects driven by individual business units.
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An executive information system of Eureka DIY solution

An information systems portfolio, programme and project management governance framework

  • Authors: Erasmus, Lodewikus Johannes
  • Date: 2020
  • Subjects: Management information systems , Project management
  • Language: English
  • Type: Doctoral (Thesis)
  • Identifier: http://hdl.handle.net/10210/451276 , uj:39757
  • Description: Abstract: This thesis concerns the governance of information systems (IS) projects. Practice and literature indicate that most IS projects cannot be considered as successfully delivered. The outcome of an IS project is the culmination of a vast chain of processes and practices that require guidance to achieve a desired outcome. This guidance of behaviour is referred to as governance. To this end, the concept of governance was explored to determine its foundations. Various theories of governance seem pertinent to the matter when the four dimensions of governance are used as context. Governance practices are applied in a governance context influenced by the power dimension, steering ability, source of influence and method of steering... , Ph.D. (IT Management)
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An information technology competency framework for entry level human resource strategic partners

An investigation into the importance of a successful SAP/R3 implementation in the power tool warehousing industry in Gauteng`

Business process reengineering in integrating enterprise ressource planning (ERP) and bank systems in consulting companies : a case study of parity software in South Africa

  • Authors: Bakam Fotso Epse Kuate, Genevieve
  • Date: 2017
  • Subjects: Enterprise resource planning - Software , Management information systems , Reengineering (Management) , Internet banking
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/269627 , uj:28644
  • Description: M.Tech. (Operations Management) , Abstract: One of the aspect of the greener future is about reengineering information technology (IT) through system integration. The thesis challenges the concept of Business Process Reengineering (BPR) in integrating enterprise resource planning (ERP) and bank systems in consulting companies. This thesis is based on the research carried out at Parity software, as the biggest consulting company in South Africa that uses business systems and develop additional management systems to meet customer’s expectations. The four big South African banks namely First National Bank, Absa, Standardbank and Nedbank are already offering online business banking applications that can be easily integrated with other payment software through cloud computing. However, point-to-point integration between financial ERP and bank systems remain a huge challenge. The thesis aims at designing a business integration model that will be the backbone of new software development in the field of automatic and direct payment transactions between corporate and bank systems. Using model-driven architecture, the designed model intends to present benefits of direct integration that will reduce long payment process and end import and export of bank files. Following theoretical, conceptual and empirical approaches, the literature review shows the gap between standard business process reengineering and business process reengineering applied to system integration and thus define survey items. The research methodology used is a combination of quantitative and qualitative research methods. The thesis uses qualitative research design to develop reengineering model using cross-functional flowchart design process from Microsoft Visio professional. Quantitative research design is used to analyse data collected from the likert scale questionnaire and to interpret descriptive statistics and correlational method to test hypothesis. Research findings showed that there is a positive and statistical significant relationship between dependent variables namely business factors, financial ERP system and IT architecture and the BPR Integration (BPRI) model known as independent variables. Additionally, interviews regarding customer’s expectations showed that 85% of customers are looking forward for a direct and automated payment solution that will reduce payment cycle and increase their profitability. Extensive research should be done to redesign the proposed integration model using computer and data language to facilitate execution by IT people.
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Challenges of enterprise architecture a systematic review

  • Authors: Sindane, Nkosinathi Nicholas
  • Date: 2018
  • Subjects: Enterprise application integration (Computer systems) , Management information systems
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/285996 , uj:30939
  • Description: M.Phil. (Engineering Management) , Abstract: Enterprise Architecture (EA) is a young discipline within the Computer Engineering field and its main aim is to align information technology to the strategic goals of a business. For this reason, various organisations are increasingly starting to employ enterprise architecture with the main expected benefit being bridging the gap between business and technology. Despite the significant interest in the discipline, research indicates many Enterprise Architecture initiatives within organisations are often confronted with substantial challenges. If such challenges are not overcome, Enterprise Architecture projects fail and the expected value and benefits are not realized. Majority of organisations continue to introduce technology to their day-to-day activities and therefore the alignment of technology to strategic goals of organisations remains crucial for achieving a competitive advantage and business success. Literature review suggests that various areas of Enterprise Architecture have been researched in isolation either per sector and/or in some cases per challenge. This study aims at investigating existing Enterprise Architecture challenges holistically and will provide an overall picture to the reader on the challenges encountered during Enterprise Architecture implementation. A systematic literature review was carried out, 1060 papers were retrieved from 6 databases through a manual search. 354 studies remained after the duplicates were eliminated and 60 studies were found to be eligible after screening through titles and abstracts. Only 16 studies were included in the final pool after screening through full text. The study concludes that challenges do exist during the implementation of Enterprise Architecture projects. Furthermore the study provides evidence that the majority of challenges are non-technical by nature. Recommendations in overcoming the top 5 challenges are given and further research that will examine such recommendations in detail is proposed.
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Creating strategic value through a standard business information system : an exploratory study

  • Authors: Papageorgiou, Elmarie
  • Date: 2010-10-25T06:30:21Z
  • Subjects: Management information systems
  • Type: Thesis
  • Identifier: uj:6936 , http://hdl.handle.net/10210/3446
  • Description: D.Comm. , This research was initially motivated for the concern with the fact that there are so many Executive Information Systems (EISs) and other information systems available in listed Johannesburg Stock Exchange (JSE) companies as the content varies dramatically from company to company or sometimes from division to division in the same Group. This could lead to confusion for the user and interferes with decisionmaking. To maximise use, but minimise confusion it is therefore important to make sure that all information is in a standard format between the different divisions of the company within the industry. In order to do so, it was considered necessary to conduct an exploratory study to investigate the existence of an EIS in companies. Top management, executives, directors, senior managers and potential other users of EISs are firstly not always informed of the existence of an EIS, and/or secondly, unaware of the fact that they can use an EIS as a tool to report and analyse their companies on a day-to-day basis.Over the past few years, an increasing number of companies have implemented an EIS. EISs are used to effectively analyse, evaluate and compare companies’ financial statements and performances. Although users, at all levels of the business, have used an EIS, its success and shortcomings have yet to be documented conclusively at the level of the companies in a South African (SA) context. This research investigates whether listed JSE companies need a ‘standard’ ‘BIS to use as a tool to analyse and measure their performances.The input of all users of an EIS Synopsis iii with regard to unmet needs will have a significance impact on the content of an EIS; this in turn could result in ensuring them a key role in shaping the future of companies.
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Determinants of the penetration of Software as a Service (SAAS) for improving customer service

  • Authors: Motloung, Terence
  • Date: 2018
  • Subjects: Enterprise resource planning , Management information systems , Information technology - Management , Information technology - Customer services , Performance technology
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/292281 , uj:31760
  • Description: M.Com. (Information and Knowledge Management) , Abstract: Due to immense competitive pressure which arises in the automotive industry, decision makers at Cummins Inc. are confronted by difficulties to implement effective and timely business decisions which are data-driven. The business has therefore decided to deploy new Enterprise Resource Planning (ERP) and Information Technology Applications (ITA) such as Distribution Management Systems and Guidance Application to enhance information flows and enable decision makers within the business to execute strategies that are data-driven. As a result, the business experiences some difficulties when it comes to aligning the business unit’s strategies with the corporate strategy and the cause of this is the disinvestment in the management of information systems within the branches. Therefore, the results of this challenge will normally affect the organisation negatively and this can be demonstrated when one is analysing the Key Performance Indicators (KPIs).The research method selected for this study is a mixed method. It has allowed the researcher to collect two dataset points, the quantative and qualitative information. The data was collected through surveys, interviews with participants to fully grasp their views. The analysis was done by interpreting the responses from partcipants by using analytical tools such as Minitab and smart survey analytical tool. Furthermore, integration of the enterprise resource plan, Software as a service and management information systems can enable users within the business to collect, process, store and extract data to support the managerial role of utilising information technology to enhance business and profits. According to anecdotal evidence, there are challenges which limit the implementation of SaaS at CAME (Cummins Africa Middle East) and in this case, it is recommended that the organisation evaluates its requirements before it can proceed with new technologies. It further states that new ERP-systems and applications to be deployed in the organisation, should be able to deal with more holistic business information and allow system integration to take place. Therefore, failure to invest into an ERP which can perform these functions would then lead the business into an environment where people take decisions based on feelings and not on data. In the long run this will not contribute to the organisation improving customer service.
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Developing a framework for evaluation of a digital maintenance management system

  • Authors: Maleho, M.S.
  • Date: 2019
  • Subjects: Management information systems
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/393687 , uj:32582
  • Description: Abstract : The increasing demand for productivity, quality and availability is driving the need for the effective management of physical assets. The depletion of traditional cost cutting, the disadvantages associated with rapid growth and the management of change has caused companies to explore more effective and efficient options. Not only do organisations have to meet customer needs and improve the availability and performance of equipment, organisations also need to do so while also reducing operational costs. These factors have led to the increasing concentration on reliability within the business sector, specifically strategic maintenance management. Maintenance is one of the most important variables of reliability and forms an integral part of productivity improvement. Digital maintenance management systems are software-based systems used for managing and controlling plant and equipment maintenance in modern manufacturing and service industries. Many companies make use of such systems to ensure the effective management of physical assets, which plays an enormously important role in maintaining a profitable business. The application of digitalization requires strategic planning, advances in technology need to be put in a business context to ensure that they are aligned with the overall objectives of the company. Efficient and effective maintenance management strategies enable organisations to attain desired levels of equipment availability, reliability and maintainability. Once the strategic maintenance management plan has been developed, various maintenance management systems are used to implement, control and monitor of the plan. The mining industry is undergoing significant market challenges such as increasing depths in shafts, fluctuating commodity prices and international competition. In order to cope with these challenges, integrated business processes are required. Literature suggests that Enterprise Resource Planning (ERP) systems and Manufacturing Execution Systems (MES) are the best solutions for integrating business processes. Historically, selecting a digital maintenance management system was simple and required minimal research, however, as markets become saturated with various types of maintenance software and technologies become more advanced, selecting digital maintenance management systems is becoming more complex. There are various methods for evaluating and selecting digital maintenance management systems. The research approach for this ... , M.Phil. (Engineering Management)
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Developing a scaleable information architecture for an enterprise wide consolidated information management platform

  • Authors: Van der Walt, Pieter Willem
  • Date: 2009-01-15T13:10:59Z
  • Subjects: Information organization , Management information systems , Information technology , Information audits , Information resources management
  • Type: Thesis
  • Identifier: uj:14794 , http://hdl.handle.net/10210/1870
  • Description: D.Litt. et Phil. , This research addresses the concept of “information architecture” as a way of visualising and describing the various information assets and interaction of these assets within the organisation. The research further provides definitions of information and contextualises the information audit and information model as key tool for the information manager in establishing the information architecture. The establishment of the information architecture is illustrated through a case study within a large conglomeration of companies requiring a scaleable information architecture in order to address its information requirements. Through a process of interviews the information requirements of key decisions makers are established. These requirements are translated into an information architecture that forms the basis of support in delivering future information requirements for the company. The results of this research have been successfully implemented and now form the foundation of all future information management projects within this particular case study.
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Development of a decision making model for the CorexR iron making facility

Enhancing enterprise resource planning and manufacturing execution system efficiency with simulation-based decision support

  • Authors: Medoh, Chuks Nnamdi
  • Date: 2016
  • Subjects: Enterprise resource planning , Enterprise resource planning - Software , Enterprise application integration (Computer systems) , Management information systems , Business planning
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/225231 , uj:22743
  • Description: Abstract: Business corporates inclusive of large, medium and small-scale entities traditionally conducts activities based on business processes. Large multinationals have adopted various automation systems at various levels of business units, in capturing essential business activities across the entity. These automation systems, inclusive of Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES) and Plant systems has been adopted by larger corporates in executing and optimizing business functions. These large multinationals are described as complex entities with complex business structures inclusive of business processes. The effect of automation, escalations and other critical variables influencing these business processes has not been effectively quantified. “Systems thinking” adds the complexity of integrating all enterprise functions but creates a framework for evaluating the limitations and synergies so as to optimize these processes. This research focuses on the development and configuration of a simulation model for modelling enterprise maturity, directing attention to process maturity relative to the turnaround time of business processes. This research approach includes hierarchical layout and segregation of these business processes, investigated adopting business process tools, techniques, and methodologies aligned with systems thinking approach. A simulation framework is configured and tested adopting scenario impact assessments based on certain key business variables aligned with associated critical constraints conditions. Optimization framework of these business variables is adopted in presenting an integrated case. The results prove that a simulation model potentially benefits a complex organization specific to evaluating time taken to conduct business processes. The results indicate that interdependent processes can be modelled together with determining impacts of multiple variables in reducing interdependent business process time. This implies that business entities can adopt and utilize outputs of this research to serve as a navigation tool specific to business process time when optimizing shop floor together with top floor communications and vice versa. , M.Ing. (Engineering Management)
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Ensuring succesful ERP implementations using the vision-to-project framework

  • Authors: Marnewick, Carl
  • Date: 2011-09-15T08:16:55Z
  • Subjects: Enterprise resource planning systems , Management information systems , Business planning , Project management
  • Type: Thesis
  • Identifier: uj:7219 , http://hdl.handle.net/10210/3852
  • Description: PhD. (Computer Science) , Enterprise resource planning (ERP) systems are implemented within organisations to enable them to work more efficiently and enhance productivity. They also ensure that different levels of information are available to managers within the organisation for strategic and tactical decision-making. The implementation of ERP systems is often associated with great costs, they are resource intensive and cover the whole organisation. The implementation of ERP systems is perceived as a project that often fails owing to overrun on cost and time. The return on investment (ROI) is also often questioned once an ERP system has been implemented, since the organisation does not always see the benefits of the ERP system versus the effort and cost of implementing it. The purpose of this thesis is twofold: firstly it determines what an ERP system is and whether it can be subdivided into different components. The focus of this section is on the operational side of an ERP system to determine how it is managed and operated within an organisation. The second focus is on the way that ERP systems are implemented and the management that goes hand in hand with this implementation. The first focus area is addressed by developing a model that explains ERP and the different components within it. It describes the interactions between the different components and how the ERP system affects the organisation. This model provides a better understanding of an ERP system and shows the technology to be mature. The second focus area is addressed by a framework that assists organisations in deriving projects from the organisational vision. This ensures that the implementation of an ERP system will directly support the organisation’s vision and strategies. This addresses the issue of determining the value of the ERP system as well as ROI. The framework also provides alternative ways and methods that can be used to implement ERP systems. The value of this research is firstly that it provides a holistic model of what constitutes an ERP system and its effect on the organisation. ERP systems change not only the financial systems, but also the way the organisation operates. They introduce organisational change. The value of the framework is that it can assist organisations in identifying and implementing projects that will enable the implementation of the organisation’s vision and strategies. This will eliminate any favoured projects that are not in support of the organisation’s vision and can save the organisation’s scarce resources that would have been wasted on these projects. The framework can also assist organisations in determining if they must implement an ERP system and what value this implementation will have for the organisation.
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Enterprise architecture adoption in the integrated justice system of South Africa

  • Authors: Katz, H.S.
  • Date: 2019
  • Subjects: Internet in public administration , Electronic government information , Enterprise application integration (Computer systems) , Management information systems
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/414916 , uj:35013
  • Description: Abstract: This dissertation is aimed at exploring the benefit derived from the implementation of Enterprise Architecture (EA) in the context of the South African Government. The South African Government established an e-government policy which placed into the mainstream the use of EA to facilitate the integration of disparate systems to ensure government services reaches the citizen faster and more efficient. However, there is a general scarcity of literature that assess the implementation of EA in the South African government, or the benefit derived from its implementation. As such, the Integrated Justice System (IJS) was chosen as a case study for assessing EA implementation and benefit realisation in the South African context. The IJS is the singular body charged with promoting the collaboration and integration of various departments within the Criminal Justice System (CJS). The dissertation starts off with creating a general understanding of the key concepts and benefits of EA as a discipline, and more especially the benefits to be derived from its implementation. This theoretical understanding is compared against the expected outcomes of the South African Government e-government policy, contrasted against the perceived benefit realised from the IJS implementation of EA. The main findings of the dissertation include the fact that the IJS managed to successfully develop its own data model, and managed to successfully replicate it across the various departments in the cluster. This implementation brought about both direct and strategic benefits to the cluster as well as on individual member departments. The dissertation concluded that the derived benefit of the EA effort seems to be localised to the IJS cluster, and an opportunity exist to replicate the model and processes to other departments and clusters within the sphere of government. , M.Com. (Business Management)
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Evaluation of an enterprise resource planning system as a performance enhancing tool for non-profit organisations

  • Authors: Khan, Obaid Ullah
  • Date: 2012-06-06
  • Subjects: Information storage and retrieval systems , Non-profit organizations , Management information systems , Enterprise resource planning systems
  • Type: Mini-Dissertation
  • Identifier: uj:2489 , http://hdl.handle.net/10210/4943
  • Description: M.Comm. , Non-profit organisations are generally self-regulated bodies and usually manage their operations in an independent manner. This self-management aspect of non-profit organisations can create room for unethical behaviour such as mismanagement and poor performance. As public benefit organisations that primarily function because of donor funding, there is increased pressure from funders and stakeholders for non-profit organisations to provide greater accountability and transparency relating to their work. An information technology solution that can assist non-profit organisations in achieving greater accountability and transparency, as well as improvement in resource utilisation, is the implementation and use of an enterprise resource planning (ERP) system. However, whether such systems can improve the performance of non-profit organisations and their accountability to stakeholders has not been widely researched. This exploratory study aimed at identifying whether the use of an ERP system at two non-profit organisations (one based in South Africa and the other in Taiwan) assisted in accountability and transparency in their operations. Furthermore, it was investigated whether the use of an ERP system assists with optimal resource unitisation. Qualitative and quantitative data were collected through the use of an interview guide with six senior managers to assess whether they perceived that the use of an ERP system promoted accountability and transparency. An electronic survey was distributed to a population of 271 users of the system (with 85 completed responses) to gain insight into user perceptions regarding performance improvement through use of an ERP system. Overall, three participants from the South African non-profit organisation suggested that the Maconomy ERP system was beneficial in achieving accountability and transparency goals. They indicated that they system provided them with the ability to monitor and control project activities at the organisation. The three participants from the Taiwanese non-profit organisation indicated that Maconomy ERP system assisted them with accountability and transparency objectives in a limited way. They further suggested that they realise that the system has the potential to assist them further with this requirement as it is still to be rolled out to the entire organisation. Furthermore, most respondents at the South African organisation perceived that the use of the Maconomy ERP system improves operational and personal performance. With regard to the survey, the majority of respondents reported that they understood the system and perceived that it provides value to the organisation. Most respondents at the Taiwanese non-profit organisation perceived that the Maconomy ERP system is beneficial to their organisation; however, most suggested that it does not improve their personal performance. A difference in length of the exposure to the system by respondents could be the cause of the differences in perceptions regarding personal performance. Overall, most of the respondents at both organisations perceived that adopting the Maconomy ERP system to improve performance at their organisation was the correct decision.
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Exploring the factors affecting implementation of enterprise resource planning in South African small and medium enterprises

  • Authors: Phutsisi, Tankiso Pearl
  • Date: 2019
  • Subjects: Enterprise resource planning , Management information systems , Manufacturing resource planning , Industrial management
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/424647 , uj:36323
  • Description: Abstract: Enterprise resource planning (ERP) structures are one among the key instruments that data systems use to encourage fast decision-making, cost minimization, and comprehensive internal control. South African Small to Medium Enterprises (SMEs) have begun to acknowledge ERP systems as a vital tool within this marked improvement in Information Technology (IT). However, literature on this subject indicates that structure expectations and wishes don't seem to be met by the overall public on the implementation of ERP. Over one half of the ERP implementations in SMEs have recently been evidenced to fail, as revealed by research studies. Essentially, the components linked to the accomplishment of ERP execution are not fully studied in South African SMEs. In addition, the excessive failure of ERP implies a threat to South Africa, because SMEs are the foundation of the South African economy. To achieve the abovementioned goal, this study adopted a two-sided approach; firstly, the researcher critically analysed a set of previous studies that were conducted on ERP implementation within various business organisations. This helped in identifying gaps existing in the current literature. A questionnaire approach was used with three different firms located in South Africa, particularly in the province of Gauteng. The respondents were chosen by means of a convenience sampling approach, because it enabled the researcher to select participants that were easily accessible. , M.Tech.
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