Investigating knowledge transfer methods and practices in a small family-run business
- Authors: Dinath, Wafeequa
- Date: 2018
- Subjects: Knowledge transfer , Organisational learning , Small family-run business
- Language: English
- Type: Conference proceeding
- Identifier: http://hdl.handle.net/10210/289395 , uj:31398 , Citation: Dinath, W. 2018. Investigating knowledge transfer methods and practices in a small family-run business.
- Description: Abstract: Knowledge transfer is an essential part of growth in any environment. Small family-run businesses have a unique advantage in their abilities to transfer knowledge. A lot of literature that has explored knowledge transfer in small family-run businesses is directed to the contribution of knowledge transfer in the succession process. In this research study, research was carried out to find out how and why knowledge is transferred within a small family-run business. A qualitative study was conducted using one-on-one interviews with predecessors, successors and non-family employees working in a small family-run business. Participants were asked open-ended questions about their knowledge transfer methods and practices in the business. The aim of this research was to identify the extent of knowledge transfer in a small family-run business by analysing the transfer practices within the business as well as how they are unique from non-family-run businesses. The results from the case study in this research revealed that apprenticeships, mentorships, and learning-by-doing are common practices in small family-run businesses. It was also revealed that the process of knowledge transfer begins early in the successor’s life and can continue for many years after that. Therefore, knowledge transfer is dependent on the receiver and it is not simply an act of replicating what has been transferred but also building on the transferred knowledge with experiences that are unique to the individual.
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The use of wikis as alternatives to learning content management systems
- Authors: Laughton, Paul
- Date: 2011
- Subjects: E-learning , Knowledge transfer , Web 2.0 , Wikis , Worldwide web , Learning content management system
- Type: Article
- Identifier: uj:5774 , ISSN 0264-0473 , http://hdl.handle.net/10210/7781
- Description: Purpose – The purpose of this paper is to identify whether a wiki can be used as an alternative to a popular learning content management system (LCMS) in an e-learning environment. The research attempts to identify what value each of these e-learning components added to the students learning experience. Design/methodology/approach – A quantitative approach in the form of a survey was used. The survey was conducted amongst a group of undergraduate students who were using both a LCMS and a wiki in their academic course, along with the attendance of lectures. Findings – From the response of the students, the wiki used could be considered as a useful alternative to a LCMS. The LCMS was favoured over the wiki on a number of aspects but features of the wiki made it ideal to enhance collaboration amongst learners. This makes it an ideal tool to support minimal invasive education (MIE), where learners get an opportunity to learn from their peers. Research limitations/implications – The comparison used between the wiki and the LCMS was not ideal in all aspects as the wiki was used for a particular role in the course and did not have the same features and functionalities of the LCMS. Originality/value – This paper focuses on a valuable alternative to a conventional LCMS in the form of a wiki, in an attempt to improve the learning experience of students.
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