Interpersonal conflict - handling styles used in public and private sector organisations: a comparative study.
- Authors: Havenga, W. , Visagie, J.
- Date: 2006
- Subjects: Interpersonal conflict , Rahim organisational conflict inventory , ROC-II instrument , Conflict handling styles
- Type: Article
- Identifier: uj:5638 , http://hdl.handle.net/10210/2877
- Description: The objective of this study was to determine and compare by means of an empirical study whether there exists a significant difference in the handling of interpersonal conflict between two totally different organisations. The study made use of the Rahim Organisational Conflict Inventory – ROC-II instrument to determine the extent of usage of five conflict handling styles by employees of an agricultural company and a local authority. Results indicated that a significant difference exists in usage of the various handling styles between respondents and their superiors as well as respondents and their peers. The obliging style and integrating styles were used the most and the dominating style was used the least in both organisations. Significant differences were also recorded with regard to sex, age and qualifications and the usage of different conflict handling styles. These results have definite implications for managing conflict in organisations.
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Gender and age differences in conflict management within small businesses.
- Authors: Havenga, W.
- Date: 2008
- Subjects: Conflict handling styles , Interpersonal conflict , Age , Gender , Small business , Rahim organisational inventory , ROC-II instrument
- Type: Article
- Identifier: uj:5639 , http://hdl.handle.net/10210/2878
- Description: The objective of this exploratory study was to establish, through the application of the Rahim Organisational Inventory (ROC II) instrument, how the gender and age status of owners/managers of small businesses relate to the application of different conflict-handling styles. The sample of 68 participants was taken using a convenience sampling technique to ensure representation from the strata of the 102 small businesses. Analysis of variances was used to determine if differences exist in conflict-handling styles within the gender and age status groups. The results of the statistical analysis done revealed that slight to significant variances were found, which are discussed accordingly.
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Overcoming the effects of physical and emotional abuse through personal leadership development
- Authors: Abrahams, Tanya
- Date: 2012-11-18
- Subjects: Abused women - Rehabilitation , Abused women - Counseling of , Resilience (Personality trait) , Women abuse , Interpersonal conflict
- Type: Mini-Dissertation
- Identifier: uj:7401 , http://hdl.handle.net/10210/8211
- Description: M.Phil. , The aim of this study was to explore how women overcome the effects of physical and emotional abuse through personal leadership. The research has been conceptualised by the researcher‟s knowledge of the Personal, Interpersonal and Professional (PiPL) Leadership framework. The researcher researched how women overcome the effects of physical and emotional abuse from a personal perspective, as well as using individual experiences to explore how women cope with these challenges. The study was motivated by the researcher‟s experience of abuse. A decision was made to subject her own as well as another woman‟s experiences to scholarly study. This process served as a catalyst in dealing with a few unresolved challenges in her life. The study concludes that overcoming the effects of physical and emotional abuse is a burdensome journey that constantly needs work and that one can never claim to have truly mastered. From the core research problem the research question was formulated as follows: How do women overcome the physical and emotional affects of abuse through personal leadership? From the above research question, the following two aims of the study were formulised: To explore, describe and reach an understanding of how two women have coped with the effects of physical and emotional abuse through personal leadership development. To add to existing knowledge by applying the PiPL framework and other theoretical concepts to the two women‟s authentic experiences. The study follows autoethnography as a research approach. Anderson (2006) suggests the term analytic autoethnography involving research in which the vi researcher is: (i) A full member in the research setting; (ii) Visible in such texts; (iii) Committed to develop theoretical understanding of broader social phenomena; (iv) Analytic reflexivity; and (iv) Dialogue with informants beyond the self. Anderson (2006) believes that insights gained from the lived experiences of the researcher must be applied analytically, in other words, it should contribute to some way to existing theory. This study adheres to Anderson‟s commitment to an analytic agenda. Ontologically, the study‟s position is that of constructivism. Furthermore, the epistemological stance in the study can be summarised as follows: knowledge about women overcoming the effects of abuse is generated by revealing the meaning such women attach to their experiences and the researcher‟s interpretation of it is not definitive. This statement makes claim to both interpretivism and constructivism. This study shares the journey towards recovery, connection and choices. It concerns the researcher; a woman, wife and mother, who was negatively impacted by abuse. It is validated by a significant other who shares this experience with the researcher. Lastly, it includes another woman‟s lived experiences of abuse. It is a story towards finding closure, healing and meaning. Keywords: Women abuse, resilience, overcoming the effects of physical and emotional abuse, leadership, analytical autoethnography, Smith‟s (2009) Quality of Leadership, Personal, Interpersonal and Professional Leadership (PiPL), qualitative research.
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