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Misconceptions about emotional intelligence: deploying emotional intelligence in one's life dimensions.

  • Authors: Badenhorst, A. , Smith, D.P.J.
  • Date: 2007
  • Subjects: Emotional intelligence , Emotional life dimension
  • Type: Article
  • Identifier: uj:6521 , http://hdl.handle.net/10210/2720
  • Description: Emotional intelligence (EI) has become a buzz-word over the past ten years, yet misconceptions with regard to the concept abound. This leads to confusion among the general public, the scientific community, as well as to unfounded claims being made as to what the development of EI can accomplish in a person’s life. In this article the aim is to clarify the concept EI by making a sharper demarcation between the Emotional Life Dimension and the other life dimensions. Based on this clarification, the conceptualisation of EI in the literature is reviewed in more depth.
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The link between marital satisfaction and emotional intelligence

  • Authors: Bricker, Dale
  • Date: 2008-10-31T09:07:10Z
  • Subjects: Marriage , Satisfaction , Emotional intelligence , Communication in marriage , Husband and wife
  • Type: Thesis
  • Identifier: uj:13878 , http://hdl.handle.net/10210/1420
  • Description: M.A. , This study set out to investigate the relationship between Emotional Intelligence and martial satisfaction. In the past several years, marriages appear to have undergone much change, moving towards a more egalitarian relationship. Intimacy and conflict resolution appear to play an important role in maintaining marital satisfaction. Skills involved in conflict resolution and intimacy also form part of a greater construct called Emotional Intelligence (EI). Mayer, Salovey, and Caruso (1998), describe a four branch ability model of EI. This model describes EI as the ability to be perceptive of ones own and others emotions, to manage and regulate ones emotions, to be able to effectively express ones emotions and lastly, the ability to use stored emotional information to deal with various situations. To ascertain levels of emotional intelligence and marital satisfaction the Schutte Self Report Inventory (SRI) and the Marital Satisfaction Inventory–Revised (MSI-R) was administered to a group of couples married for longer than one year (n = 61). MANCOVA’s and ANCOVA’s were administered to asses the relationship between EI and various sub-scales of marital satisfaction in the couples. The results showed that there was significant relationship between EI and certain aspects of marital satisfaction. The level of male EI was found to have a significant effect on the couples affective and problem solving communication. It also effected the level of female sexual satisfaction and the ability to cope with family history of distress. The female EI was found to be related to decreased levels of male aggression, a greater ability to deal with her family history of distress and role orientation. It was found that in most circumstances, the level of male EI was responsible for couple’s marital satisfaction. Further results indicate that the greater the gap between each partners level of EI, the greater their level of marital dissatisfaction. For future research, it may be beneficial to do a longitudinal study of the same nature using a larger sample. Measuring instruments that do not rely on self-report may produce other results. Finally, future studies may benefit by using a culturally diverse sample, to assess whether the finding may be generalised to all communities in South Africa.
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The protean career attitude, emotional intelligence and career adjustment

  • Authors: Buchner, Morné
  • Date: 2009-03-31T09:38:20Z
  • Subjects: Career development , Vocational guidance , Emotional intelligence
  • Type: Thesis
  • Identifier: uj:8267 , http://hdl.handle.net/10210/2377
  • Description: D.Litt. et Phil. , The rampant and unpredictable changes in the world of work have recently become a particular point of concern. Organisations worldwide require career agents who are more adaptable to respond appropriately to these challenges. The study aimed to firstly assemble a viable empirical career adjustment model to address these challenges. Secondly, the study differentiated and profiled four career agent groups which utilise this model in different and dynamic ways. These career agent profiles provided an exploratory and contextual platform for the third aim, to uncover a narrative of the adaptable career in the South African context. A convenience sample (n = 427) mostly representing engineers (38%), financial professions (22%) and technicians (15%) responded to three instruments which operationalised the dimensions of the proposed career adjustment model. The dimensions included in the model were the (i) Protean and Boundaryless career attitude, (ii) Emotional Intelligence and (iii) Work-Stressor experience. These dimensions were operationalised by (i) the Protean (Self-Directed Career Management and Values Driven scale) and Boundaryless (Organisationally Mobile and Boundaryless Mindset scale) career attitude scales, (ii) the BarOn EQ-i composite scales (Intrapersonal EQ, Interpersonal EQ, Adaptability, Stress Management and General Mood) and (iii) selected scales from the Sources of Work Stress Inventory (Lack of Autonomy and Workload). These instruments were tested for reliability and validity which provided acceptable results in terms of Cronbach alphas and EFA. The Protean and Boundaryless career attitude (PBca) instrument showed less reliable results with the Values Driven scale (α = .65). The SDCM scale produced more reliable results (α = .74). The BM and OM scales rendered the most reliable results (α = .86 and α = .87 respectively). The other instruments reflect excellent alpha iii coefficients ranging from α = .80 to α = .92 for the SWSI and from α = .81 to α = .96 for the BarOn EQ-i composite scales. The EFA of the PBca was primarily guided by the theoretical structure to extract four factors. A similar process followed for the SWSI rendered excellent factor loadings for General Work Stress (GWS), LA and WL. In the empirical construction of the career adjustment model both the use of correlations and hierarchical multiple regression rendered statistically significant results for the intercorrelations between the proposed dimensions of the model. The correlation results (within and between the dimensions) were as expected except for Organisational Mobility and Self-Directed Career Management which did not correlate significantly. Together the three dimensions predicted approximately 32% to 33% of the explained variance in GWS (i.e. the dependent variable chosen to represent a subjective experience of career adjustment). Overall, the findings supported the proposition that the model could be utilised as a viable career adjustment model. The non-hierarchical clustering analysis provided four significantly different clusters based on the PBca scales which were labelled the Protean (P), the Non- Protean (NP), the Organisationally Mobile Protean (OMp) and the Boundaryless Minded Protean (BMp). The Protean clusters all shared the Self-Directed Career Management and Values-Driven scale. These clusters were distinctly different after considering their attributes which originated from the BarOn EQ-i composites and SWSI scales. The most significant factors (attributes) revealed after conducting Descriptive Discriminant Analysis (DDA) where AD, RA, SM, GM and LA. The DDA procedure rendered Lack of Autonomy (SWSI) and Adaptability (EQ-i) as the most significant discriminators. This lead to the profiling of career agent types, namely the Protean Career Architect, the Conglomerate Citizen (study specific), the Solid Citizen and the Traditionalist. With these career agent profiles as basis an attempt was made to explore how their careers can unfold in the South African context.
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The relationship between emotional intelligence and job satisfaction amongst Westcol FET lecturers

  • Authors: Coetzer, Wentzel Christoffel
  • Date: 2013-07-11
  • Subjects: Emotional intelligence , Job satisfaction , College teachers - Job satisfaction
  • Type: Thesis
  • Identifier: uj:7602 , http://hdl.handle.net/10210/8469
  • Description: M.Com. (Business Management) , The main objective of any service organisation should be to make a profit. This objective can only be achieved by increasing the employees’ performance, which is subsequently related to Emotional Intelligence (EI) and Job Satisfaction. The studies on the relationship between EI and Job Satisfaction are becoming prevalent in the academic literature. Currently, a debate is on as to determine the extent of the relationship between EI and Job Satisfaction amongst different demographics. Westcol FET, is seen as one of the top performing colleges in South Africa and it claims to make use of Job Satisfaction as part of a business strategy in order to increase performance. The purpose of this study was to determine the relationship between EI and Job Satisfaction amongst Westcol FET lecturers, while taking into consideration the organisation’s demographic characteristics. One hundred lecturers at Westcol FET were asked to complete the Genos Emotional Intelligence Inventory (short version) and the Job Diagnostic Survey (JDS). The sample consisted of 56 participants across different ages, genders, qualifications and lecturing fields. A convenience sampling method was used. All the participants completed the Genos EI in order to measure EI whereas the JDS was used in order to measure Job Satisfaction. The research results show that there was a statistically significant relationship between EI and Job Satisfaction among the Westcol FET lecturers and more specifically in relation to race, gender, years of service and qualifications. Recommendations were made with regard to EI, Job Satisfaction and demographics.
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Resolving conflict in the project environment using emotional intelligence

  • Authors: De Villiers, Johan
  • Date: 2018
  • Subjects: Conflict management , Project management , Emotional intelligence
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/293689 , uj:31940
  • Description: Abstract: Conflict is part of everyday life and with conflict management revolving around making sure everyone feels heard and respected, whilst negotiating a mutually beneficial solution that everyone involved can accept, it is however the methods and techniques project managers use in resolving conflict that could potentially influence the success of any project. With literature varying in opinion as to whether emotionally intelligent project managers have an improved ability to effectively manage conflict in a project environment, the aim of this research study is to investigate what conflict management strategies project managers with a high level of emotional intelligence prefer including its subsequent impact on overall project success. The four project managers part of this research study, each manages two of the eight project case studies, the elected research method. The preferred conflict resolution strategy and level of emotional intelligence of each of the project managers constitutes the primary data collection. Overall client satisfaction i.e. the measure for project success, constitutes the secondary data collection. Findings suggest that those project managers with a high level of emotional intelligence prefer the conflict management strategy of compromising with this preference having a positive effect on the outcome of the project and those with a lower level of emotional intelligence prefer the conflict resolution strategy of either avoiding or competing with this preference having a direct negative impact on project success. Further research is however needed in order to generalize the results observed but based on the findings it is the researcher’s suggestion that companies should encourage project managers to develop and master the skills of emotional intelligence along with the skills needed to efficiently deal with conflict in the project environment. These skills could form the basis of developing a project managers ability to resolve conflict effectively within a project environment with the benefit thereof not only applicable to project managers but also those individuals forming part of the project team. , M.Ing. (Engineering Management)
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The role of emotional intelligence and parenting styles on self-esteem in a sample of respondents in Nigeria

Psychological wellness constructs: Relationships and group differences.

  • Authors: Gropp, L. , Geldenhuys, D. , Visser, D.
  • Date: 2007
  • Subjects: Psychological wellness , Self-actualisation , Locus of control , Sense of coherence , Emotional intelligence
  • Type: Article
  • Identifier: uj:6431 , http://hdl.handle.net/10210/1298
  • Description: The objective of the study was to examine the relationships between several constructs that were hypothesised to be components underlying psychological wellness and to establish whether there were differences between managerial and non-managerial groups or between Black and White groups in respect of the wellness variables. The Personal Orientation Inventory (POI), Locus of Control Inventory (LOC), Sense of Coherence Scale (SOC), and the Bar-On EQ-I were administered to a random sample of 200 employees of a financial services company. Statistically significant differences were found between the groups on several of the wellness variables with the manager and White groups obtaining higher scores on these variables than their comparison groups. However, in respect of External Locus of Control, the non-manager and Black groups obtained the higher scores. Factor analytic results demonstrated that the wellness variables clustered in two correlated factors (r = 0,43) labeled psychological wellness and self-actualisation.
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The emotional intelligence of professional nurses commencing critical care nursing in private hospitals in Gauteng

  • Authors: Nagel, Yvette Juanita
  • Date: 2015-07-14
  • Subjects: Emotional intelligence , Intensive care nursing - South Africa - Gauteng - Psychological aspects , Nurses - South Africa - Gauteng - Psychology
  • Type: Thesis
  • Identifier: uj:13701 , http://hdl.handle.net/10210/13966
  • Description: M.Cur. (Nursing Science) , The primary objective of this study was to determine the emotional intelligence (EI) of, and make recommendations to facilitate an improvement in the EI of professional nurses commencing work in critical care units in private hospitals in Gauteng, South Africa. The quality of nursing care directly affects patient outcomes such as morbidity, mortality, adverse events as well as the total cost of care. This places the nurse central in good, comprehensive health care, especially in the critical care environment. Professional nurses starting in critical care consistently experience feelings of anxiety regarding their performance, related to the intensity of patient care, insufficient knowledge, extreme workload, role uncertainty, the feeling of being unsafe, making mistakes, having to work with new technology, as well as social acceptance in critical care with its unique working culture. Emotional labour is a big part of critical care, which leads us to explore emotional intelligence. Emotional intelligence (EI) is the ability to monitor one’s own and others’ feelings, to discriminate among them, and to use this information to guide one’s thinking and actions. It also refers to the ability to identify, express, understand and regulate emotions. Though emotional skills are learnt during childhood, it can also be developed and changed later in life with age, experience and good role models or mentors. Nurses with a higher EI have more positive attitudes, greater adaptability, improved relationships, and increased orientation towards positive values. The question that arose was: what is the emotional intelligence of professional nurses starting in critical care for the first time?...
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Emotional intelligence levels of adolescents who experience cyberbullying in an urban school

  • Authors: Pretorius, Natalie Chantal
  • Date: 2018
  • Subjects: Emotional intelligence , Cyberbullying , Bullying in schools , Urban schools
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/402243 , uj:33653
  • Description: Abstract : The purpose of this study was to describe the emotional intelligence levels of adolescents within an urban school in Gauteng. The theories used to underpin this study included the Theory of Planned Behaviour, The Barlett and Gentile Cyberbullying model and the Theory of Symbolic Violence. Findings in literature have suggested that Cyberbullying may have dire consequences for victims of this phenomenon. These include various forms of depression and in some cases, it has been linked to self-harm and suicide. The researcher was interested to see if emotional intelligence may potentially play a role in cyberbullying behaviour, considering that emotional intelligence guides individuals’ actions and behaviours. In light of this the researcher hypothesised that there will be a difference in emotional intelligence levels of cyberbullying perpetrators, bystanders and victims. A Kruskal-Wallis statistical test was employed and it was found that there was no significant difference. A number of other interesting observations did however come to light. Participants were asked a number of questions relating to cyberbullying behaviour. Participants were further asked to indicate whether they self-identify as a victim, bystander or perpetrator of cyberbullying. Participants were allowed to choose more than one... , M.Ed. (Education Psychology)
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Effective leadership considering emotional intelligence in a leadership environment.

  • Authors: Pretorius, Natalie M. , Oosthuizen, Theuns F. J.
  • Date: 2009
  • Subjects: Leadership , Emotional intelligence , Transformational leadership
  • Type: Article
  • Identifier: uj:6187 , ISBN 978-0-86970-661-9 , http://hdl.handle.net/10210/5264
  • Description: The primary objective is to establish whether a potential trend exists between effective leadership and emotional intelligence (EI). This research also investigates whether possible trends exist between leadership and emotional intelligence in terms of the leadership styles: transformational or transactional leadership. Insight is also gained into whether male or female student leaders practice either transformation or transactional leadership styles. The sample was identified as the student leaders at the University of Johannesburg's Auckland Park Kingsway campus. The sample ultimately included 123 respondents for all the committees in the institution, resulting in a very positive response rate for data analysis. The findings revealed that there was insufficient evidence to support the objective that specific trends exist between leadership effectiveness when considering emotional intelligence or whether emotional intelligences relates more strongly with a transformational or transactional leadership style. However relevant relationships between female respondents and the transformational leadership style could be established.
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Emotional intelligence and effective leadership in student leaders

  • Authors: Pretorius, Natalie Michelle
  • Date: 2010-03-25T06:43:54Z
  • Subjects: Leadership , Emotional intelligence
  • Type: Mini-Dissertation
  • Identifier: uj:6699 , http://hdl.handle.net/10210/3101
  • Description: M.Comm. , The general purpose of this study is to investigate and identify whether a potential trend exists between emotional intelligence (EI) and effective leadership. This research will further more assist in determining whether possible trends exist between emotional intelligence and leadership and whether these leaders can be distinguished from others by means of leadership styles. Thus two specific leadership styles are investigated being transformational or transactional. Given the research literature an expectation exists that a statistically significant difference will be found between leadership effectiveness and EI. Leadership effectiveness refers to either transformational or transactional leadership. Insight will also be gained into whether male or female student leaders practice either transformation or transactional leadership styles. The existence of EI is identifiable with the effective leadership style of transformational leadership more than a transactional leadership style. The sample was identified as the student leaders from 14 house committees as approved by the Dean of Students at the University of Johannesburg’s Auckland Park Kingsway campus. Approval to sample the current SRC members for the university was also obtained. The sample ultimately entailed 123 respondents (98.4%) of a possible 125 respondents from all the committees in the institution. Two measuring instruments were utilised for the purpose of the study and were set up to test emotional intelligence and leadership. The statistical procedures utilised in the analysis of the data included demographic distributions, factor analyses and t-test. The findings revealed that there was insufficient evidence to support the objective that specific trends exist between emotional intelligence and leadership effectiveness or whether EI relates more strongly with a transformational or transactional leadership style. There were however relevant relationships between female respondents and the transformational leadership style within the specific sample thus supporting a secondary objective of the study.
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Understanding the emotional reflexivity process of leaders

  • Authors: Ramsey, Patricia Myrna
  • Date: 2017
  • Subjects: Leadership , Leadership - Psychological aspects , Emotional intelligence
  • Language: English
  • Type: Doctoral (Thesis)
  • Identifier: http://ujcontent.uj.ac.za8080/10210/372252 , http://hdl.handle.net/10210/246380 , uj:25542
  • Description: Ph.D. , Abstract: The aim of the study was to engage in the joys, the challenges, the successes and all the significant moments in the life and leadership of a loved, admired and respected South African leader. This doctoral journey involved delving into undiscovered and fiercely protected ambiguities involving this leader’s emotional experience of his life and leadership career. I explored his childhood passions, fears and anxieties and his desires for his future. I questioned his actions and motives and uncovered his deepest feelings about the people, experiences, challenges and situations that had touched or impacted him and contributed to the leader and the man he became. Using an interdisciplinary, life story framework that incorporated leadership development, psychology and sociology, I strove to unearth, interpret and understand this leader’s emotional reflexivity process. Conducting eight, three to four-hour, in-depth semi-structured interviews, I unravelled and explored how his thoughts and emotions had connected with and influenced his life and leadership decisions and actions. One of these interviews included his wife as a means of verifying our interpretations of his emotional meaning making and behaviours. In addition, I travelled to his birth place and interviewed his sister in order to triangulate and add to the data. Applying Straussarian grounded theory methodology throughout the data analysis, I engaged in rigorous comparative (thematic) analysis in order to identify themes, develop and allow categories to...
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The factor structure, metrical properties, and convergent validity of the third edition (1999) of the Locus of Control Inventory.

  • Authors: Schepers, J.M. , Gropp, L. , Geldenhuys, D.J.
  • Date: 2006
  • Subjects: Sense of coherence , Locus of control , Emotional intelligence
  • Type: Article
  • Identifier: uj:6364 , http://hdl.handle.net/10210/1108
  • Description: The principal objective of the study was to examine the factor structure and metrical properties of the third edition (1999) of the Locus of Control Inventory (LCI). A corollary of the study was to examine the convergent validity of the instrument. After a thorough revision and extension of the scale to 88 items it was applied to a sample of 2091 first-year university students. Particular attention was paid to the shortcomings revealed in a study by de Bruin (2004). An iterative principal factor analysis of the scale was done. The three-factor-structure previously found was substantiated by the analysis. The obtained factors were interpreted as Autonomy, External Control and Internal Control. Highly acceptable reliabilities were obtained. As far as validity is concerned it was found that Internal Control and Autonomy are strongly related to Psychological Wellness and External Control negatively to Stress Management. The implications of the findings are discussed.
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Emotional intelligence, knowledge management processes and Creative Performance : modelling the mediating role of self-directed learning in Higher Education

Importance of emotional intelligence in conceptualizing collegial leadership in education

  • Authors: Singh, P. , Manser, P. , Mestry, R.
  • Date: 2007
  • Subjects: Collegial leadership , Emotional intelligence , Emotionally intelligent behaviours , Triumvirate Leadership grid , Collegiality , Educational leadership
  • Type: Article
  • Identifier: uj:5747 , ISSN 2076-3433 , http://hdl.handle.net/10210/7749
  • Description: We focus on the importance of emotional intelligence (EI) in conceptualizing collegial leadership in education. Research findings, both nationally and internationally, strongly suggest that a technocratic (managerial) approach to leadership is in conflict with the visionary, people-centred approach of modern organisations, including educational institution s at school level. Research on leadership over the past two decades indicates that the emotional intelligence of leaders matters twice as much as cognitive abilities such as IQ or technical expertise. EIis not in opposition to IQ bu t it is an extension of the human’s potential to succeed in a people-orientated environment. Traditional cognitive intelligence (IQ) is combined with no n-cognitive intelligence (EI) to help leaders perform at their best and inspire their followers to be successful and happy. Although the principal’s leadership is an essential element in the success of a school, current research indicates that the complexities o f schools require a new focus on collaborative (collegial) leadership. This research on EI, collegial leadership, and job satisfaction is illustrated in the Triumvirate Leadership Grid. It strongly suggests th at a personal and emotional accountability system is essential for positive human development within the learning environment.
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The moderating role of emotional intelligence on the process of workplace conflict, job crafting and job performance

  • Authors: Sloan, Monique
  • Date: 2018
  • Subjects: Emotional intelligence , Performance - Psychological aspects , Conflict management , Industrial psychology
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/402968 , uj:33746
  • Description: Abstract : This study explored emotional intelligence (EQ) from both a self- and others-focused perspective. Two moderated mediation models were conceptualised for the study. Conceptual Model 1 explored the relationship between task conflict, task crafting, self-focused EQ, and in-role performance; Conceptual Model 2 explored the relationship between relational conflict, relational crafting, others-focused EQ, and extra-role performance. The study aimed to investigate the mediating effects of job crafting on the relationship between workplace conflict and performance. Additionally, EQ was explored as a moderator of the posed mediation relationships. This was a quantitative, cross-sectional study, in which data were gathered using an online survey, and subsequently analysed using Hayes PROCESS analysis in SPSS. The survey comprised the Intragroup Conflict Scale (ICS), the Job Crafting Questionnaire (JCQ), the Rotterdam Emotional Intelligence Scale (REIS), and a shortened version of the Performance Scale (PS). Data were gathered from 293 employees across various industries in South Africa. Results showed that task crafting mediates the relationship between task conflict and in-role performance; other-focused EQ moderates the relationships between task conflict and in-role performance; and self-focused EQ proved to have a stronger effect on the relationship between task conflict, task crafting, and in-role performance in the second stage. Specifically, these results implied that not being able to regulate one’s own emotions (i.e. low levels of self-focused EQ) during times of increased task conflict still results in increased in-role performance when employees craft their tasks. Therefore, we can assume that crafting plays a very important role in regulating the effects of conflict on in-role performance, especially if one is less able to regulate one’s self-focused EQ. , M.Com. (Industrial Psychology)
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Model of emotional intelligence for the facilitation of wholeness of critical care nurses in South Africa

  • Authors: Towell, Amanda Jane
  • Date: 2012-08-01
  • Subjects: Emotional intelligence , Critical care nurses , Intensive care nursing , Nurses - Psychology
  • Type: Thesis
  • Identifier: uj:8898 , http://hdl.handle.net/10210/5370
  • Description: D.Cur. , The overall objective of this research study was to develop a model of emotional intelligence for the facilitation of wholeness in critical care nurses in South Africa. Critical care nurses often nurse three or more critically ill patients during one shift (Fiakus, 1998). The environment in the critical care unit is highly stressful, highly emotionally charged and emotionally demanding for the nurses that work there. This can lead to the nurse developing burnout (Coates, 2001 ). Burnout in a critical care nurse can have devastating consequences such as decreased well-being of the nurse, decreased quality of care, poor communication and increased costs to the employer related to absenteeism and high staff turnover (Poncet, Toullic, Papazian, Kentish-Barnes, Timsit, Pochard, Chevret, Schlemmer & Azoulay, 2006). In a study by Shipley, Jackson and Segrest (2004), it was found that staff with increased emotional intelligence enjoyed better emotional health and more satisfaction both at home and at work. The question that arose was what is the emotional intelligence of critical care nurses in South Africa. A theory-generative, exploratory, descriptive and contextual research design was used. The research study was carried out using a modification of the method of theory generation as described by Chinn and Kramer (1985). Step one dealt with the empirical phase in which the main concept was distilled from the results of the data analysis. The quantitative research design used for this phase was a typical descriptive survey design. The entire accessible population (N=380) consisted of registered nurses that attended the Critical Care Congress in 2009. They represented a wide range of registered nurses that worked or had worked in critical care in both the private and public health sectors in South Africa. The data collection instrument consisted of a biographical datasheet from which the sample (n=220) was divided into various context groups. Participation was voluntary and all participants signed a consent form. The second part of the data collection instrument consisted of the Trait Emotional Intelligence short form (TEIQue-SF). The data was analysed using SPSS. The sample consisted mainly of a group of mature, female and professionally experienced critical care nurses. They held a variety of job descriptions in critical care nursing. Nurses who are older and have more experience in critical care appear to have a higher range of emotional intelligence. This was also confirmed in a study by Shipley et al. (2004) in which emotional intelligence was associated with work experience. Based on the tests of normality, there was no significant difference in the emotional intelligence of the various context groups that were identified from the single sample (n=220). The exploratory factor analysis identified eight factors as having eigenvalues greater than 1. The statistical evidence pointed to concentrating on factors 1 and 2, and pragmatically these two factors became the focus of the model, as they form the central essence of emotional intelligence of the critical care nurse. The facilitation of inherent affective and mental resourcefulness and resilience was the main concept of the model. Step two comprised the definition and classification of the central and related concepts. This was achieved by finding dictionary meanings and their subject usage. The attributes identified were synthesised to form a definition in chapter five. Step three provided a description of the model. A visual application of the model was shown in chapter six, which highlighted the concepts as proposed by Dickoff, James and Wiedenbach (1968). Three stages of the process of facilitation of emotional intelligence were used to develop the inherent affective and mental resourcefulness and resilience of the critical care nurse. Step four entailed the description of guidelines for operationalising the model in practice to facilitate the emotional intelligence of the critical care nurse in South Africa. Evaluation of the model was undertaken according to Chinn and Kramer (1991 ). To ensure valid results a model of trustworthiness proposed by Guba (1981, in Krefting, 1999) was utilised for the macro argument for the total model. In this study ethical conduct was applied as described by Burns and Grove (2009). The limitations of the research study are highlighted in chapter seven and recommendations of the model for nursing practice, nursing research and nursing education are also made.
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The correlation between emotional intelligence and leadership style effectiveness in the adult education industry

  • Authors: Tromp, Arnold
  • Date: 2012-06-05
  • Subjects: Emotional intelligence , Leadership , Adult education
  • Type: Mini-Dissertation
  • Identifier: uj:2429 , http://hdl.handle.net/10210/4889
  • Description: M.Comm. , The general purpose of this study is to examine whether a correlation exists between emotional intelligence (EI) and leadership style. This research is conducted in an effort to build upon the current knowledge base on the subject of emotional intelligence. This study provides much needed empirical evidence on the correlation that exists between EI and leadership style selection and therefore overall leadership effectiveness. A better understanding of emotional intelligence and the correlation to leadership styles will address the gaps that currently exist in the literature and provide a more educated link between theory and practice.
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Effect of emotional intelligence on resistance towards 4IR technology changes

  • Authors: Van Der Westhuizen, Riani
  • Date: 2021
  • Subjects: Industry 4.0 - Public opinion , Employees - Attitudes , Emotional intelligence
  • Language: English
  • Type: Masters (Thesis)
  • Identifier: http://hdl.handle.net/10210/485608 , uj:44145
  • Description: Abstract: Orientation – As we quickly move into the extensive changes the fourth industrial revolution presents, we often struggle to accept those changes and we tend to resist change, especially if the change might seem of a threatening nature. Understanding the forces of resistance is paramount in creating solutions to adopt and embrace technology rather than resist it. Research purpose – This study attempted to specifically look at how people’s emotional intelligence might influence their level of resistance towards Industry 4.0 changes within their working environments. The study also attempted to see if there were any significant differences in levels of resistance to change experienced/displayed by individual in vulnerable occupations and individuals in less vulnerable occupations. Motivation for the study – The fourth industrial revolution holds unlimited potential for all humans, especially in the working environment, but unfortunately the resisting attitudes of the working force make it difficult to fully unlock the technological potential of the working environment. People who are resistant and hesitant to the technologically advanced changes that need to be implemented by managers are the people who will render the success and growth of current organisations. To truly remain competitive, organisations must adapt, and organisations must make the hard decisions to leave behind those who are not willing to adapt with them to the future. It is therefore crucial to deepen our understating of why and how people are resisting these technological changes so that we can tackle them in a constructive way. Research design, approach, and method – In order to carry out the research the Rahim Emotional Quotient Index and the Resistance to Change Measure was administered to working individuals (N=320) in various industries across Gauteng, South Africa. Main Findings – The results indicated that level of emotional intelligence and its five subscales had a statistically significant negative relationship with level of resistance towards change experienced. Additionally, the findings indicated that occupation vulnerability did not significantly influence the level of resistance to change experienced by individuals. Practical/managerial implications - As suggested by this study, the emotional intelligence of individuals plays a role in resisting attitudes towards technological changes. Managers will therefore be able to successfully implement interventions to address the problems faced within the working environment caused by resistant workers. These interventions will not only help organisations more smoothly implement technology in the working environment, but it will also help organisations to improve the mindsets and wellbeing of their working individuals. , M.Com. (Industrial Psychology)
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Measurement invariance across gender and ethnicity on the emotional quotient inventory 2.0

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