Development of a sustainable stakeholder management framework for construction projects in Ghana
- Authors: Eyiah-Botwe, Emmanuel
- Date: 2017
- Subjects: Construction industry - Ghana - Management , Construction industry - Developing countries , Project management - Developing countries , Economic stabilization - Ghana
- Language: English
- Type: Doctoral (Thesis)
- Identifier: http://hdl.handle.net/10210/280165 , uj:30100
- Description: D.Phil. (Engineering Management) , Abstract: The construction industry’s role in the infrastructure development and other sectors of the economy in developing countries is well acknowledged for its importance. Moreover, the need for an accelerated growth has led to the establishment of the Ghana Education Trust Fund (GETFund) and currently the Ghana Infrastructure Investment Fund (GIIF) for public-sector projects. Nevertheless, the diverse stakeholders involved in project development coupled with the high rate of public-sector project failure has made it receive negative public attention. Efforts by project managers to use the project management hard skills to improve project delivery have failed. However, the use of innovative stakeholder management (SM) soft skill approach has been embraced in developed countries to enhance stakeholder management success and project delivery. The identified challenge is the factors that need to be considered by project managers and a formal model to be used in Ghana as a developing country. The main aim of this study was to develop a sustainable stakeholder management framework for project SM success and enhanced project delivery. A Mixed-Method research approach was employed using a literature review and qualitative Delphi survey to explore key constructs and measurement variables. Twelve out of the Twenty experts purposively sampled from the industry using eight-factor criteria initially agreed to participate in the study. However, ten experts participated in the three-rounds Delphi survey that identified eighty-one measured variables. The variables were categorised into critical success factors CSF (59) barrier factors CBF (8) and SM output (14). Also, identified were six exogenous critical success factors and one endogenous SM success construct. The study identified SSM as a six-factor model defined by the exogenous factors of pre-stakeholder identification; stakeholder identification; stakeholder assessment; stakeholder engagement; conflict resolution; implementation, monitoring and feedback. Also identified is the direct effect of external environment (CBF) on SSM success. A quantitative questionnaire survey involving 350 purposively sampled industry participants was conducted. The 289-valid returned questionnaire constituted 82.5% response rate. Using an SPSS 16.0 for data entry, a Pre-CFA PC Varimax test was used to examine the validity and reliability of the measured variables and latent constructs. All the exogenous constructs (CSF and CBF) met the data internal consistency pre-set thresholds. Furthermore, a CFA test was conducted using a robust analytical structural equation modeling SEM IBM SPSS AMOS 22 for model fit...
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Stakeholder management : a literature review of historical development and current trends
- Authors: Eyiah-Botwe, E. , Aigbavboa, Clinton Ohis , Thwala, Wellington Didibhuku
- Date: 2016
- Subjects: Construction industry - Developing countries , Stakeholder management , Construction industry - Ghana
- Language: English
- Type: Conference proceedings
- Identifier: http://hdl.handle.net/10210/213965 , uj:21219 , Citation: Eyiah-Botwe, E., Aigbavboa, C.O & Thwala, W.D. 2016. Stakeholder management : a literature review of historical development and current trends. 9th CIDB Postgraduate Conference, February 2-4, 2016, Cape Town, South Africa
- Description: Abstract: Effective and formal stakeholder management process is critical in achieving stakeholder needs and satisfaction, an important project success factor. Developed countries construction industries have embraced stakeholder management as a soft project management skill and consequently developed suitable approaches for improved project delivery though developing countries are yet. Studies have associated project failures to poor stakeholders' performance, the absence of formal stakeholder management process, industry challenges and lack of proper documentation in developing countries such as Ghana. This study identifies, reviews and documents the historical development of stakeholder management process in Ghana as part of a broader study aimed at "developing sustainable stakeholder management framework for construction process in developing countries" for enhanced project success. An exploratory method with the qualitative technique was adopted. A literature review was conducted into stakeholder management practice to explore the trend, influence of historical development and documentation of stakeholder management process in relation to industry challenges using three countries as case studies. This is aimed at documenting and developing sustainable stakeholder management process for developing countries. A descriptive survey was used for analysis and documentation. Findings are that formal documentation of industry practices, procurement challenges, stakeholders role in project failures led to the reviews and stakeholder focused reports which that advocated for collaboration. A trend which has influenced the development of stakeholder management process. In the absence of formal documentation, the study identified and documented stakeholder management historical development trend in Ghana for the development of a stakeholder management framework.
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