Barriers to career progression : perceptions of black African middle managers in the South African banking sector
- Authors: Mayiya, Sive-Thina
- Date: 2017
- Subjects: Banks and banking - South Africa - Reorganization , Banks and banking - South Africa , Affirmative action programs - South Africa
- Language: English
- Type: Masters (Thesis)
- Identifier: http://hdl.handle.net/10210/272649 , uj:29033
- Description: M.Com. (Business Management) , Abstract: The Employment Equity Act No. 55 (1998) states it purpose as, the promotion of equal opportunity and fair treatment in employment through the elimination of unfair discrimination, and the implementation of affirmative action measures to redress the disadvantages experienced by designated groups in employment, so as to ensure their equitable representation in all occupational levels in the workplace. The level and pace of transformation in a variety of industries has been a topical issue for a number of years, the recent parliamentary commission hearings on transformation in the financial services sector are a testament to this. The financial services sector, through the Financial Sector Charter, claims to have been the first industry to voluntarily commit to the achievement of the transformation objectives. Over the years, however, banking institutions in South Africa have failed the transformation targets agreed to in the Financial Sector Charter for one or more occupational levels. The main objective of this study was to assess the perceptions of black African middle managers about the barriers to the career progress into senior management level positions in the banking sector in South Africa. The secondary objectives included determining how black African middle managers define career progression; establishing what their perceptions of the required skills and personal attributes are for senior management in the banking sector are; as well as whether the black African middle managers within the banking sector believe they have the requisite skills and personal attributes required to progress into senior management; to determine whether black African middle managers believed that they had equitable opportunities as other race groups to advance in their organisations and finally to determine what, in the opinion of the respondents, needs to be done to overcome these barriers to their career progression. The literature review section provides a detailed summation of the legislative or regulatory frameworks of employment equity, Broad-Based Black Economic Empowerement as well as the Financial Sector Charter. It also provides a conceptualisation of career progress and diversity management. Areas that could...
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Employee's perception of transformation in a financial institution
- Authors: Nkosi, Themba James
- Date: 2012-09-12
- Subjects: Banks and banking - South Africa - Reorganization , Corporate reorganizations - South Africa , Affirmative action programs - South Africa
- Type: Thesis
- Identifier: uj:10223 , http://hdl.handle.net/10210/7596
- Description: M.Comm. , The Bank under study is one of the big four banks of South Africa, is engaged in a process of transformation, more specifically the implementation of the Employment Equity Act (No.55 of 1998). The overall objective of the study was to identify the employee's perceptions of transformation in a financial institution, which will be called The Bank, for ease of reference. The study was split into two, firstly, the identification of perception held by African, Indian and Coloured (AIC) male and female managers about the implementation of transformation, more specifically, employment equity, as an integral component of transformation in South African companies. Secondly, to conduct a comparative analysis on the similarities and differences of white male and African, Indian and Coloured managers perceptions regarding the implementation of transformation, more specifically employment equity act A further objective was to obtain suggestions from the participants as to possible ways in which the Bank can deal with their specific concerns relating to transformation.
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The impact of optimism on productivity amongst sales banking employees
- Authors: Tshabuse, N.I.
- Date: 2018
- Subjects: Banks and banking - South Africa - Reorganization , Banks and banking - South Africa , Bank employees - South Africa
- Language: English
- Type: Masters (Thesis)
- Identifier: http://ujcontent.uj.ac.za8080/10210/373509 , http://hdl.handle.net/10210/292405 , uj:31776
- Description: M.Com. (Business Management) , Abstract: The objective of this study is to examine the impact of optimism on productivity amongst sales employees in the banking industry. Banks in South Africa have evolved over the years due to unpredictable and fast-paced changes in the internal and external environment. Rapid changes in technology and the economy resulted in some banks re-engineering themselves in pursuit of a sustainable competitive advantage. Part of this is augmenting and redefining the focus on human capital. People are no longer just part of the organisation, they can either make or break the organisation. Being a successful salesperson in the banking industry also comes with its own set of challenges, such as the ability to handle repeated rejection. This quantitative cross-sectional study conducted, investigates the correlation between optimism and productivity amongst sales employees. The LOT-R instrument which measures optimism levels, was administered to 180 sales employees in one of the five major banks in South Africa through a face-to-face setting. The optimism items were measured on an ordinal scale which also includes the application of ordinal regression models, a non-parametric Chi-square test, Kendal Coefficient of Concordance, and the contingency Tables. The sales employees’ recent performance ratings were obtained with permission from participants from the HR Department and used to measure the employees’ productivity. The sales manager usually rates employees using the balance scorecard twice a year. The findings confirmed, based on 95% confidence levels, optimism impacts the productivity of sales employees within the South African banking industry. This is similar with other studies conducted previously. The results also showed other demographic factors that also impact the productivity of sales employees.
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