Managing consultants as key construction stakeholders for enhanced stakeholder management and project delivery
- Authors: Eyiah-Botwe, E. , Aigbavboa, C. , Thwala, Wellington Didibhuku
- Date: 2016
- Subjects: key stakeholder , Project success , Quantity surveyor
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/91955 , uj:20167 , Citation: Thwala, W.D., Aigbavboa, C. & Eyiah-Botwe, E. 2016. Managing consultants as key construction stakeholders for enhanced stakeholder management and project delivery.
- Description: Abstract: Meeting stakeholders’ needs and satisfaction is a primary project success factor in addition to cost, time and quality. Though studies have suggested stakeholders’ dissatisfaction with project success, there is lack of studies on quantity surveyors’ role and management in developing countries in achieving project success. This paper explored and evaluated consultant’s management approach as part of a broader study aimed at ‘Developing sustainable stakeholder management framework for construction projects in Ghana’. Firstly, literature on construction stakeholder management from journals and published dissertations were reviewed. GETFund tertiary education projects in Ghana were used as case study. Data was analysed using the stakeholder circle, salience and matrix approaches suggested by scholars and used in similar researches to identify and evaluate key stakeholders role and management. The study confirmed the identification and role of Quantity Surveyors as key stakeholders though not managed as such by project managers. It established project failures as effect of stakeholder management absence and recommends the education, consideration of stakeholder management by project managers, keeping Quantity Surveyors well informed, monitored and actively involved in the project planning.
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Critical success factors for enhanced stakeholder management in Ghana
- Authors: Eyiah-Botwe, E. , Aigbavboa, C.O. , Thwala, Wellington Didibhuku
- Date: 2016
- Subjects: Critical success factors - Ghana , Stakeholder management - Ghana , Construction projects - Ghana
- Language: English
- Type: Article
- Identifier: http://hdl.handle.net/10210/219457 , uj:21903 , Citation: Eyiah-Botwe, E., Aigbavboa, C.O. & Thwala, W.D. 2016. Critical success factors for enhanced Stakeholder management in Ghana. Socioeconomica, 5(10):153-170. doi:dx.doi.org/10.12803/SJSECO.51001
- Description: Abstract: Though construction projects undertaken in developing countries are aimed at socio-economic growth, the benefits cannot be realized without carefully considering project stakeholders management for successful delivery. This study identified and evaluated Critical Success Factors CSFs as part of a broader study aimed at “Developing Sustainable Stakeholder Management Framework for Developing Countries”. An exploratory, qualitative survey was adopted. A questionnaire survey was used to validate 35 CSFs identified from the literature reviewed and Relative Importance Index for analysis. Early stakeholders’ identification; managing culture and political environment; communication; project managers’ competence; formal stakeholder management process was highly ranked. Five groups were also confirmed. The study contributes to the body of knowledge by validating CFSs for the Ghanaian construction industry.
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