Leierskapstyl en die lerende organisasie.
- Authors: Victor, W.G. , Lessing, B.C. , Dannhauser, Z.
- Date: 2002
- Subjects: Leadership style , Learning organisation , Organisational leaders , Leadership practices
- Type: Article
- Identifier: uj:6505 , http://hdl.handle.net/10210/2704
- Description: Leadership style and the learning organisation. In the present highly competitive environment, it has become increasingly important for organisational leaders to establish a learning organisation. In this study the focus was on the extent of influence that the evolution of organisations, as determined by their relative level of leadership practises (leadership style), has on the establishment of a learning organisation.
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Value disciplines: measuring customer preferences.
- Authors: Dannhauser, Z. , Roodt, G.
- Date: 2001
- Subjects: Customer services , Psychometrical properties
- Type: Article
- Identifier: uj:6306 , http://hdl.handle.net/10210/1054
- Description: According to the World Competitiveness Report: 1999, South Africa ranks poorly in terms of delivering customer services (Garelli, 1999). In order to assist South African organisations to identify their customers' value preferences, three scales collectively called the Customer Preference Questionnaire (CPQ) were developed. The purpose was to assess the three value disciplines as conceptualised by Treacy and Wiersema (1993; 1995a; 1995b) by empirically evaluating the CPQ and determining the psychometrical properties of the various identified scales. A combined sample (N = 436), consisting of undergraduate (N = 281) and post-graduate (N = 155) students in the field of human resource management, were asked to assess the university from a customer's point of view. All three scales were subjected to factor analysis and iterative item analysis. The three scales yielded acceptable alpha coefficients, indicating that customers' preferences could be measured reliably. The implications of these findings are discussed.
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Die faktorstruktuur van Bass se Veelfaktorleierskapsvraelys in die Suid-Afrikaanse konteks.
- Authors: Ackermann, C. P. , Schepers, J. M. , Lessing, B. C. , Dannhauser, Z.
- Date: 2000
- Subjects: Multifactor Leadership Questionnaire , Transformational leadership , Laissez faire leadership , Transactional leadership
- Type: Article
- Identifier: uj:6341 , http://hdl.handle.net/10210/1086
- Description: The factor structure of Bass’s Multifactor Leadership Questionnaire in the South African context. The aim of the study was to determine whether the factor structure of Bass’s Multifactor Leadership Questionnaire (MLQ), as a measure of transformational leadership, could be replicated within the South African context. The MLQ was chosen not only because it promised to be a valid and reliable measuring instrument of the construct in question, but also due to the fact that there was an urgent need for such an instrument in the management of human resources within organisation undergoing transformation. The MLQ was administered to 406 subjects within the military context and was subjected to factor analysis and item analysis. The factor analysis yielded three factors, namely transformational leadership, transactional leadership and avoidance of leadership (”laissez faire” leadership). The reliabilities of the scales were determined by means of Cronbach’s coefficient alpha, and yielded coefficients of 0,944 0,736 and 0,803 respectively. The factor structure as conceptualised by Bass (1985) was largely confirmed in the present study.
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