Career development of knowledge workers
- Authors: Van Staden, Roelof Johannes
- Date: 2014-04-02
- Subjects: Knowledge workers , Career development
- Type: Thesis
- Identifier: uj:4595 , http://hdl.handle.net/10210/9940
- Description: M.Com. (Business Management) , The knowledge economy developed out of the need for more complex products and services. The workers who are able to create such complex products and services are called knowledge workers. The term knowledge worker refers to the fact that the worker needs to be able to deal with large amounts of information, analyse and then generate knowledge out of this vast wealth of data and then be able to use this knowledge to create the necessary products and services to provide a competitive advantage for the organisation. Organisations have also become more streamlined, getting rid of hierarchical layers of managers in an effort to become agile, more responsive to market demands. As a result, traditional careers that were hierarchical in nature were abandoned. Organisations now rely on each individual to take responsibility for their own career development. The issues and factors associated with such a boundaryless career system needs to be investigated to ensure that the career needs of knowledge workers are understood if they are to contribute to the sustainable competitive advantage of their organisations. The demand for knowledge workers are on the increase, yet little is known with regards to their career perceptions and attitudes. This research study focused on exploring the issues and factors affecting the career development of knowledge workers. The reliance on knowledge workers creates interesting problems for organisations as management is no longer the only career option available. Specialisation and dual career ladders are required to ensure that the knowledge residing in the minds of knowledge workers are not lost. The first part of the research focused on a qualitative approach, focusing on a literature review of knowledge, knowledge workers and lastly, the career development of knowledge workers. A questionnaire was developed based on issues and factors that the literature review uncovered. The survey was administered in the form of an online Internet survey...
- Full Text:
- Authors: Van Staden, Roelof Johannes
- Date: 2014-04-02
- Subjects: Knowledge workers , Career development
- Type: Thesis
- Identifier: uj:4595 , http://hdl.handle.net/10210/9940
- Description: M.Com. (Business Management) , The knowledge economy developed out of the need for more complex products and services. The workers who are able to create such complex products and services are called knowledge workers. The term knowledge worker refers to the fact that the worker needs to be able to deal with large amounts of information, analyse and then generate knowledge out of this vast wealth of data and then be able to use this knowledge to create the necessary products and services to provide a competitive advantage for the organisation. Organisations have also become more streamlined, getting rid of hierarchical layers of managers in an effort to become agile, more responsive to market demands. As a result, traditional careers that were hierarchical in nature were abandoned. Organisations now rely on each individual to take responsibility for their own career development. The issues and factors associated with such a boundaryless career system needs to be investigated to ensure that the career needs of knowledge workers are understood if they are to contribute to the sustainable competitive advantage of their organisations. The demand for knowledge workers are on the increase, yet little is known with regards to their career perceptions and attitudes. This research study focused on exploring the issues and factors affecting the career development of knowledge workers. The reliance on knowledge workers creates interesting problems for organisations as management is no longer the only career option available. Specialisation and dual career ladders are required to ensure that the knowledge residing in the minds of knowledge workers are not lost. The first part of the research focused on a qualitative approach, focusing on a literature review of knowledge, knowledge workers and lastly, the career development of knowledge workers. A questionnaire was developed based on issues and factors that the literature review uncovered. The survey was administered in the form of an online Internet survey...
- Full Text:
Strategic quality: a software engineering approach
- Authors: Van Staden, Roelof Johannes
- Date: 2009-02-27T06:04:11Z
- Subjects: Software engineering , Software measurement , Quality of products , Total quality management , Strategic planning
- Type: Thesis
- Identifier: uj:8188 , http://hdl.handle.net/10210/2192
- Description: M.Ing. , Software engineering organizations face a struggle for daily survival in an extremely volatile climate. Numerous times it has been shown that the quality of a service or product could make the difference between an organization existing or closing down. The way in which quality is approached in any organization is part of a strategy; unbeknown to the managers and employees in many instances. Even though there are numerous books, articles, internet sites and other sources devoted to the subject of quality, total quality management, and strategic planning, not many of these information sources link quality and the strategy of the organization in such a way as to consider the quality of the organization’s products and services to be a major factor of strategic survival – or even the very existence of the organization. Quality is known under various names and terms in organizations, these terms and definitions will be investigated to grasp the true meaning of software quality and strategy as it concerns modern software engineering organizations. The tools and techniques required to improve and measure strategy and quality will also be scrutinized. One dominant factor about quality and strategy should be borne in mind, and that is that these programs depend on teamwork and management support as the major underlying framework. There are many tools and techniques that leaders and members of software teams can employ, but one of the most important factors is to gain a picture of the total process of continuous improvement and measurement. For this reason the author has included a large section on Jack Welch, who managed to use continuous improvement techniques to create one of the best, and biggest international organizations in recent years. It is vital that all people realize that they need an improvement and measurement model, and they need guidance in using such a model. This dissertation investigates the reasoning behind implementing strategic quality processes in software engineering organizations. Following the investigation into the necessity for a quality strategy, the methods, processes, tools and techniques that are required for a strategic quality framework (improvement and measurement model) for software engineering organizations will be researched to provide a basic framework and guidance in implementing such a model.
- Full Text:
- Authors: Van Staden, Roelof Johannes
- Date: 2009-02-27T06:04:11Z
- Subjects: Software engineering , Software measurement , Quality of products , Total quality management , Strategic planning
- Type: Thesis
- Identifier: uj:8188 , http://hdl.handle.net/10210/2192
- Description: M.Ing. , Software engineering organizations face a struggle for daily survival in an extremely volatile climate. Numerous times it has been shown that the quality of a service or product could make the difference between an organization existing or closing down. The way in which quality is approached in any organization is part of a strategy; unbeknown to the managers and employees in many instances. Even though there are numerous books, articles, internet sites and other sources devoted to the subject of quality, total quality management, and strategic planning, not many of these information sources link quality and the strategy of the organization in such a way as to consider the quality of the organization’s products and services to be a major factor of strategic survival – or even the very existence of the organization. Quality is known under various names and terms in organizations, these terms and definitions will be investigated to grasp the true meaning of software quality and strategy as it concerns modern software engineering organizations. The tools and techniques required to improve and measure strategy and quality will also be scrutinized. One dominant factor about quality and strategy should be borne in mind, and that is that these programs depend on teamwork and management support as the major underlying framework. There are many tools and techniques that leaders and members of software teams can employ, but one of the most important factors is to gain a picture of the total process of continuous improvement and measurement. For this reason the author has included a large section on Jack Welch, who managed to use continuous improvement techniques to create one of the best, and biggest international organizations in recent years. It is vital that all people realize that they need an improvement and measurement model, and they need guidance in using such a model. This dissertation investigates the reasoning behind implementing strategic quality processes in software engineering organizations. Following the investigation into the necessity for a quality strategy, the methods, processes, tools and techniques that are required for a strategic quality framework (improvement and measurement model) for software engineering organizations will be researched to provide a basic framework and guidance in implementing such a model.
- Full Text:
- «
- ‹
- 1
- ›
- »