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Date: 2015-03-03
Type: Article
Identifier: uj:5219
Description: Improving service quality in the banking sector is essential for customer satisfaction. Decision makers are especially concerned about the time that customers wait before receiving their service. To s ... More
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Date: 2013
Type: Article
Identifier: uj:4947
Description: The integration of just-in-time and lean principles in agile manufacturing plays an important role in enhancing the operational performance of manufacturing systems. In this paper, we address this iss ... More
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Date: 2013
Type: Article
Identifier: uj:6167
Description: As environmental issues are continually and rapidly emerging as one of the most crucial topics in strategic manufacturing decision making, the formulation of “green” performance management systems is ... More
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Date: 2013
Type: Article
Identifier: uj:4974
Description: Decision making in home care service is complex due to the need to satisfice multi-objective goals such as maximizing customer service quality, minimizing service cost, and maximizing employee satisfa ... More
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Date: 2013
Type: Article
Identifier: uj:4952
Description: Due to globalisation and distributed manufacturing systems the development and manufacture of products is no longer an isolated activity undertaken by either one discipline or a single organization bu ... More
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Date: 2013
Type: Article
Identifier: uj:6173
Description: The Home Health Care (HHC) sector continues to grow at an increasing rate across the globe. As such, developing proper health care management systems and operations strategies is essential for surviva ... More
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Date: 2013
Type: Article
Identifier: uj:6175
Description: Home healthcare staff scheduling has become increasingly important as healthcare business becomes more service oriented and cost conscious. With the ever increasing home care needs, healthcare staff s ... More
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Date: 2013
Type: Article
Identifier: uj:4840
Description: Home healthcare worker scheduling is a hard combinatorial problem concerned with the allocation of care tasks to healthcare givers at a minimal cost while considering healthcare service quality by str ... More
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Date: 2013
Type: Article
Identifier: uj:4946
Description: The design of appropriate green supply chains in the manufacturing sector is a crucial task. The present paper seeks to (i) identify suitable performance measures for green supply chains and to (ii) d ... More
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Date: 2013
Type: Article
Identifier: uj:4829
Description: The assignment of home care tasks to nursing staff is a complex problem for decision makers concerned with optimizing home healthcare operations scheduling and logistics. Motivated by the ever-increas ... More
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Date: 2012-07-16
Type: Article
Identifier: uj:5180
Description: Real-world manufacturing supply chain systems are characterised by imprecise and dynamic factors. As a result, decision-making takes place in a complex, dynamic and fuzzy environment in which manageri ... More
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Date: 2012
Type: Article
Identifier: uj:5181
Description: In logistics management, the use of vehicles to distribute products from suppliers to customers is a major operational activity. Optimizing the routing of vehicles is crucial for providing cost-effect ... More
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Date: 2012
Type: Article
Identifier: uj:5198
Description: The dynamics of human resource recruitment and training in an uncertain environment creates a challenge for many policy makers in various organisations. In the presence of fuzzy manpower demand and tr ... More
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Date: 2012
Type: Article
Identifier: uj:6024
Description: The debate about the decline in petroleum reserves, the worries over peak oil, the Middle East tension and oil price speculation challenges has made it important to focus on sustainable management and ... More
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Date: 2011-07-16
Type: Article
Identifier: uj:5177
Description: Health manpower systems continually face rapidly changing manpower demand due to everchanging health needs all over the globe. Capacity planning for health manpower supply is a strategic issue with in ... More
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