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Date: 2018
Language: English
Type: Conference proceeding
Identifier: http://hdl.handle.net/10210/289121
Description: Abstract: Service failures are inevitable in business. Understanding the nature of service failures that customers experience is critical to ensuring that proper measures are put in place to address t ... More
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Date: 2018
Language: English
Type: Conference proceedings
Identifier: http://hdl.handle.net/10210/288519
Description: Abstract: The purpose of this study is to identify and profile potential segments of users of energyefficient appliances in South Africa. Although previous studies have investigated eco-friendly consu ... More
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Date: 2017
Language: English
Type: Article
Identifier: http://hdl.handle.net/10210/247540
Description: Abstract: The purpose of this study was to validate the proposition that in a business buyersupplier relationship, the variables trust and commitment influence satisfaction. Satisfaction then influenc ... More
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Date: 2017
Language: English
Type: Article
Identifier: http://hdl.handle.net/10210/257873
Description: Abstract: The purpose of this study is to examine levels of shopper satisfaction with sportswear stores in a particular township, as well as their loyalty to these stores, and the attributes they cons ... More
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Date: 2011-12
Type: Article
Identifier: uj:5789
Description: Barter trade is on the increase worldwide in both developed and developing countries. This study is aimed at investigating the management practices used by firms involved in barter trading in order to ... More
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