Abstract
D.Ed.
The new millennium is considered to be a period of empowered social change, having
profound implications for schooling. The transformation of education in present-day
South Africa emphasises the need for quality education for all. This is necessary in order
to be able to meet the challenges of the new millennium. Thus even the most competent
educational institutions are forced to improve and change in order to keep up with worldwide innovations. As the poor matric results of the last decade indicate, it seems that
schools' performance is not up to standard. It became increasingly clear that certain factors precipitated the pathological situation in schools and that assistance and
interventions are required. The main focus of this study is to establish what schools can do in order to improve and become more effective. It is well known that schools in South Africa are facing a crisis. South Africa's education system is therefore compelled to find solutions against the idiosyncratic backdrop of the country's unique socio-economic and socio-political problems. In order to develop a world-class education system suitable of meeting the challenges of the 21' century, school improvement seems necessary. The problem investigated by this study was: How can schools improve with the help, advice and expertise of external agents, namely school consultants. In order to improve schools there must be various agents or participants who must be actively involved and play a part in any reform process. These role players have been identified as: the school principal, teachers, parents and learners. However, it became clear that the subjective involvement of these protagonists is not sufficient to contribute towards a significant educational improvement endeavour. The aim of this study is to analyse and describe how schools can improve through the expert advice and contribution of external school consultants. This aim was realised by:
undertaking a theoretical investigation in the form of a literature study;
undertaking an empirical, qualitative investigation in order to establish in
what way the assistance of an objective advisor in the form of a consultant,
can contribute to improving the intricate problems currently facing schools. During this qualitative investigation it was established that:
South Africa has problems endemic to this country which precipitate
pathology at school level;
The main role players in schools are not sufficiently equipped to initiate
change;
External consultants as change and improvement agents are a solution
suggested by international literature;
If consultation is done in a professional, ethically correct manner it can
indeed lead to school improvement.