- Title
- The assessment of new economy leadership impact amongst relationship managers in the banking industry.
- Creator
- Van der Merwe, Ernest Lodewickus
- Subject
- customer relations management, customer services, banks and banking, ABSA bank, relationship marketing, leadership, organizational change
- Date
- 2008-05-06T10:11:11Z
- Type
- Thesis
- Identifier
- uj:6775
- Identifier
- http://hdl.handle.net/10210/318
- Description
- Prof. F. Herbst
- Full Text
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