- Title
- The Development and Validation of the Communicating for Change Questionnaire
- Creator
- Coetzee, CJH, Fourie, Linda, Roodt, Gert
- Subject
- Communicating for change, Organisational change, Change management, Change interventions, Likert-type response, Cronbach Alpha
- Date
- 2002
- Type
- Article
- Identifier
- uj:6418
- Identifier
- http://hdl.handle.net/10210/124
- Description
- The aim of this study was to develop and validate a questionnaire that measures the effectiveness of communication during organisational change interventions. A draft questionnaire was completed by a sample of convenience comprising 521 participants. The questionnaire contained 109 items in question format with a Likert-type response scale anchored at the extreme ends. The data was factor analysed and an iterative item analysis was executed. The results yielded a single scale with a Cronbach Alpha coefficient of 0,99. It is concluded, therefore, that the conceptualised domain of “communicating-for-change” could be measured successfully through the use of the instrument developed in this study.
- Publisher
- SA Journal of Industrial Psychology
- Full Text
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