Title: Ways to overcome employee resistance in change initiatives
Creator: Freddy, Charles, Mbohwa, Charles
Subject: Organizational change, Total quality management
Date: 2013
Type: Article
Identifier: uj:6155
Identifier: ISBN 978-93-82242-26-0
Identifier: http://hdl.handle.net/10210/13759
Description: Continuous change in leadership creates instability within the business, and more importantly uncertainty amongst employees, hence the reluctance by employees to readily accept change. There are a myriad of reasons for resistance to change. Change programs such as TQM are required within business to ensure that organisations seek continuous improvement in their operational capabilities. Total quality management refers to three main components, namely customer satisfaction; continuous improvement and employee involvement. This study focuses on the employee resistance to change initiatives as a critical component. The lack of employee involvement potentially results in resistance to change initiatives. In many instances employees will not easily adapt to change. It is therefore important to understand that inadequate or no employee involvement will be a waste of valuable resources for any organisation attempting to implement Total Quality Management initiatives.
Publisher: International Conference on Law, Entrepreneurship and Industrial Engineering
Rights: International Conference on Law, Entrepreneurship and Industrial Engineering
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Ways to overcome employee resistance in change initiatives