- Title
- Factors affecting the performance of a manufacturing supply chain and the impact of the factors on the supply chain and the organization
- Creator
- Mazibuko, Siphesihle
- Subject
- Business logistics, Business logistics - Management, Manufacturing industries - Management, Production scheduling
- Date
- 2017
- Type
- Masters (Thesis)
- Identifier
- http://hdl.handle.net/10210/269803
- Identifier
- uj:28666
- Description
- M.Phil. (Engineering Management), Abstract: Supply chain (SC) is an integrated process of various business functions used, to source raw material, add value to the raw material, and deliver the product to the customer. The common element to all manufacturing entities is the control of material flow, value adding (manufacturing) processes, and distribution channels to customers. With the ever-increasing competitive environment, many manufacturing companies around the world, including those in South Africa, experience a shortfall in the desired outcomes. As a result a number of organizations have looked at a possible mechanism to put in place to maintain or gain the competitive advantage, or to maintain or increase market share. Industry maturity saw a number of organizations implement the use of Supply Chain Management (SCM) in order to try to minimize costs, increase profits, and meet customer expectations, i.e. on time in full delivery (OTIFD) of a product or service against contractual or negotiated dates and in accordance with the customer requirements (Quality). This research examined the factors that affect the performance (on-time delivery) of a manufacturing supply chain. Two research questions had to be addressed to reach this goal:- (i) What are the factors affecting the on-time-delivery of the supply chain? (ii) What is the impact of these factors on the supply chain and the organization? In addition to the data collected from literature, two other data sets were collected for this research. Operational data were collected from a performance management tool (Qlikview) and the other set of data was collected through interviews with the use of a questionnaire. Both sets of data were analysed to identify any common patterns when it comes to the factors that affect the performance of supply chain. The results of the analysis suggest that the factors that contribute the most to poor supply chain performance are social factors. There is also an indication that there is a relationship between internal deliveries and customer deliveries...
- Contributor
- Marnewick, A., Dr., Van Wyngaard, C.J.
- Language
- English
- Rights
- University of Johannesburg
- Full Text
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