- roleTerm ( text )
- advisor
- namePart
- Prof. H.B. Klopper
- roleTerm ( text )
- author
- namePart
- De Clerq, Daniel Francois
- dateAccessioned
- 2011-11-24T10:03:00Z
- dateAvailable
- 2011-11-24T10:03:00Z
- dateIssued
- 2011-11-24
- dateSubmitted
- 2002
- identifier ( uri )
- http://hdl.handle.net/10210/4086
- note
- M.Comm.
- languageTerm ( rfc3066 )
- en
- topic
- Relationship marketing
- topic
- Customer services
- topic
- Customer relations
- topic
- Consumer satisfaction
- title
- Marketing guidelines based on quality service that secure customer added value
- genre
- Thesis