- Title
- 'n Bemiddelingsopleidingsmodel vir bestuurders in ESKOM
- Creator
- Harley, Sanette
- Subject
- South Africa. Electricity Supply Commission, Executives - Training of, Training manuals, Mediation
- Date
- 2015-10-29
- Type
- Thesis
- Identifier
- http://ujcontent.uj.ac.za8080/10210/371716
- Identifier
- uj:14500
- Identifier
- http://hdl.handle.net/10210/15021
- Description
- M.A. (Social Work), This development research aims to develop a prototype mediation model for leaders to enable them to solve conflict effectively on the shop floor. The primary motivation for the study is an attempt to find a workable solution for day to day conflict. Such a solution has to be practical, easy to implement and coincide with current processes within the Generation Group ...
- Contributor
- Van Zyl, M.A., Prof.
- Rights
- University of Johannesburg
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