Abstract
In this article, we explore a 7-step process for conducting a comprehensive literature review (CLR).
Specifically, after describing each of the steps, we explain the importance of expanding the search beyond
traditional databases through 5 multimodal tasks that Onwuegbuzie and Frels (2016) refer to as MODES
(Media, Observations, Documents, Experts, and Secondary Data), which can be undertaken separately, or
which may interact with each other. Then, we highlight and provide an exemplar process for the Experts task,
which motivates researchers to identify, to seek out, and to interview 1 or more experts associated with their
research question(s). Furthermore, we illustrate the value of conducting the formal or informal expert
interviews within online and offline spaces, not only because they provide rich and the most up-to-date
information that can be used to inform, to guide, and to expand the CLR process, but also that they can
generate relevant information that represent one or more of the other MODES.