Abstract
Incremental change management refers to the gradual and continuous process of implementing small-scale changes within an organisation, as opposed to radical or transformational changes that can disrupt existing systems and cultures. This approach is increasingly recognised as a vital measure of organisational development, as it allows organisations to adapt to evolving environments while minimising resistance and maintaining stability. In this study, the effectiveness of general hospitals in Cross River State will be examined in relation to incremental change management approach. The study's research design was a descriptive survey. In all, 204 copies of the survey were distributed to employees at the chosen general hospitals in Cross River State. Upon administration of the instrument or questionnaire, one hundred and eighty-six (186) copies representing 91.2 per cent were appropriately filled and returned. The data was collected using a standardised questionnaire that was validated by specialists. The test-retest approach was utilised to determine reliability, and the results ranged from 723 to 835. The collected sample was presented and analysed using frequency tables and simple percentages, while hypotheses were tested using simple regressions. The findings revealed a significant effect of incremental change management process on the efficiency of General Hospitals in Cross River State. The study therefore recommended that General Hospitals in Cross River State, as well as other organisations, should invest in incremental change management approach in order to make necessary and gradual improvements and adjustments to existing systems and processes.