Abstract
Human capacity training connotes the process of equipping workers with the prerequisite skills, knowledge, and resources to effectively perform assigned tasks, deliver top-notch performances, and also aid in the advancement of their careers. Succinctly put, it is the development of the workforce's knowledge, abilities and skills. This research examined the effect of human capacity training on the productivity of healthcare centres in Cross River State, Nigeria. Adopting the descriptive survey research design, the study's sample size was 204, drawn from 420 staff members of the selected healthcare centres across Cross River State. A structured questionnaire was used as an instrument for data collection, which was presented using frequency tables and simple percentages, while hypotheses were tested using Issue 3/2025 336 the regression analyses. The findings revealed a significant and positive connection between human capacity training and the productivity of healthcare centres in Cross River State, Nigeria, implying that healthcare centres that prioritise the investment in their workforce through human capacity training programmes are likely to see sustainable impacts and benefits in terms of increased productivity and overall viability. The study therefore recommended that workplaces, especially healthcare centres, must invest in employee development and capacity building schemes to enhance skillsets, knowledge, and competencies of their workforce, since it has been proven to yield positive organisational outcomes.