Abstract
The severe acute respiratory syndrome coronavirus type 2 virus (SARS-CoV-2)
was highly infectious and had a high mortality rate. Globally, countries prioritised early
disease detection through biological sample collection, analysis, and treatment. Understanding
the physical and mental health outcomes that medical technologists experienced as a result of
the increased risk of exposure is critical for making recommendations for the successful
implementation of new workplace safety standards.
Aim: This study attempts to provide a better understanding of medical technologists’
experiences and occupational exposure during the coronavirus disease 2019 (COVID-19)
epidemic.
Setting: The study was carried out at a Gauteng public laboratory that is a component of
South Africa’s national health laboratory services.
Methods: The study design was qualitative, exploratory, descriptive and contextual. Ten medical
technologists were chosen using a purposive sampling technique. The data were gathered via
in-depth, semi-structured interviews, which were audio recorded, professionally transcribed
and coded. Tesch’s thematic coding method was used to perform a descriptive analysis.
Results: Three key themes were identified: health and safety, negative experiences, and
positive self-satisfaction. Medical technologists were concerned about their safety and health
while handling COVID-19 specimens because of the challenging work environment caused by
the pandemic. This resulted in negative experiences, including stress and anxiety. Despite this,
several individuals felt their contributions throughout the pandemic were notable.
Conclusion: The COVID-19 pandemic required additional resources, expertise, and training
for medical technologists to safely collect and analyse biological samples.
Contribution: The study’s findings present an opportunity to develop work-related risk
management and support plans for future pandemics.