Abstract
Women who work in skincare clinics have demanding jobs. Literature indicates that these working environments
are labour intensive and emotionally demanding. The aim of this study was to explore and describe the perceptions
of job-satisfaction factors for women working in skincare clinics in the northern suburbs of Johannesburg, South
Africa. In this study, individual semi-structured interviews, based on the philosophy of Appreciative Inquiry, were
conducted. Data was analysed through thematic coding and strict ethical considerations and trustworthiness were
adhered to. From the identified themes, eleven recommendations were derived aimed at improving the
job-satisfaction of women working in skincare clinics.