Abstract
In a world where today’s technology is yesterday’s news, organisations will need empower their employees to be nimble and to become organisational change enablers in order to ensure the organisation has the ability to manage and adapt to the huge competitive pressures. These pressures are further exacerbated by the rapid evolution of
technological advances and the rapid deconstruction of global boundaries. Continued process improvement projects, business process re-engineering and escalating cost
reduction pressures are now the normal cognitive activities which occupy senior managers in their day-to-day routines.