Abstract
Performance Management is a process by which the outputs of employees are measured and controlled in order to improve
organisational effectiveness and reward employees accordingly. The objective of this study was to determine the effects of
Performance Management, inclusive of its policies; administration processes and systems on employees and determine how to
optimize its current status at a South African Government Organization. Face-to-face interviews and performance management
compliance audits were conducted with all Line Managers and a sample of employees in order to determine its impacts on
employees and the management of their performance. It has been found that gaps exist in terms of understanding the use of
the electronic performance management system, compliance to performance management policy & timelines, pertinent
feedback from management with regard to development areas, and a lack of training initiatives to address training needs in
order develop organisational effectiveness & employee morale. It is recommended that mechanisms are initiated such as
information sharing sessions, feedback timelines and training plans in order to address these challenges effectually.