Abstract
Following the recognition of the revolutionising influence of digital technologies on the landscape of collective action, many studies have increasingly focused on analysing the trajectory of cyberactivism by social movements pushing for social change. This paper adopts qualitative content analysis of a data set of tweets and social media posts by popular Zimbabwean international journalist, filmmaker, and activist Hopewell Chin'ono, who rose to prominence as an influential anti-corruption crusader and human rights defender who appropriates social media platforms for flagging government transgressions (corruption, incompetency, inefficiencies) and calling out public agencies for the same. Most existing studies on Chin'ono's work are too generic to provide a nuanced analysis of the activist's work. This paper attempts to fill this gap by paying particular attention to his cyberactivism for accountable and improved public service delivery in the country. His cyberactivism has been performed in a context of state fragility, manifesting in public service failures, with negative implications on state legitimacy because of the breakdown of African Journal of Public Administration and Environmental Studies (AJOPAES)