Abstract
Rationale of Study – This article explores how Content as a Service (CaaS) catalyses knowledge sharing across various contexts, particularly between universities and their communities. Methodology – The study used bibliometric analysis, a quantitative methodology, to examine academic publications related to CaaS and its role in fostering knowledge sharing. A comprehensive search on the Web of Science database identified 1,044 relevant publications. The data were analysed using Bibliometrix with R programming.