Abstract
Nurse rostering is a hard problem inundated with inherent complicating features. This paper explores case studies on nurse rostering in order identify complicating factors common in the nurse rostering problem. A taxonomy of complicating factors is then derived. Furthermore, a closer look at the complicating factors and the solution methods applied is performed. Inadequacies of the approaches are identified, and suitable approaches derived. The study recommends future methods that are more intelligent, interactive, making use of techniques such fuzzy theory, fuzzy logic, multi-criteria decision making, and expert systems.