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AI strategy under institutional pressure: Strategic conformity and decision-making in large language models
Journal article   Open access   Peer reviewed

AI strategy under institutional pressure: Strategic conformity and decision-making in large language models

Timo Stoeber, Jonas Hammerschmidt, Alexander Lundervold, Endrit Kromidha, Dominik K. Kanbach and Sascha Kraus
Journal of business research, Vol.212, p.116227
2026
Handle:
https://hdl.handle.net/10210/521847

Abstract

Artificial intelligence Decision making Institutional theory Large language models Strategy
•2,400 LLM generated strategic recommendations compared against a human benchmark of 218 managers using Oliver’s typology.•LLMs systematically favor strategic acquiescence under institutional pressure relative to human decision makers.•Introduces “Synthetic Optimism” as a conformity driven bias in AI supported strategic decision-making.•LLMs act as institutional amplifiers, reinforcing norms and compressing strategic response diversity. Organizations increasingly integrate artificial intelligence into corporate strategy to gain a competitive edge, yet these tools may paradoxically drive strategic homogenization. We examine how large language models respond to institutional pressures using a computational experiment generating 2400 strategic recommendations across ten business cases and four leading models, complemented by a human benchmark study of 218 managers. Our results expose a strategic paradox: AI lacks strategic agency and functions instead as an institutional amplifier that favors compliance over the creative resistance displayed by human decision-makers. We explain this divergence by introducing the concept of Synthetic Optimism, a structural bias of AI toward hyper conformity and non-resistant alignment with institutional consensus that yields a predictable conformity baseline. For organizations using LLMs in strategic decision-making, we translate this into actionable levers to surface industry norms, test deliberate divergence, and identify strategic blind spots: Institutional Mapping, Strategic Resistance Toggling, and Institutional Tension Simulation.
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https://doi.org/10.1016/j.jbusres.2026.116227View
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