Abstract
Quality 4.0 (Q4.0) provides a solution by eliminating process inefficiencies and boosting quality, which promotes organisational and economic growth. However, transitioning to Q4.0 in developing nations such as South Africa (SA) remains challenging since generic frameworks frequently overlook adoption challenges specific to developing countries. Poorly managed migrations might result in adverse outcomes from which businesses may struggle to recover. This study integrates the technology-task-fit, fit-viable and people-process-technology models to create a framework for addressing Quality 4.0 adoption challenges in SA. Using an online survey of 44 manufacturing stakeholders identified through snowballing, the framework provides guidance for successful Q4.0 transitions. The outcome of this paper aligns with the national strategy to leverage technological innovation by 2030 to combat unemployment, poverty, and inequality in South Africa.