Abstract
Abstract:
Background: The adoption of information and communication technology (ICT) tools into
educational systems has been at the forefront of the educational sector for decades. The
integration of Web 2.0 and Web 3.0 technologies is progressively being encouraged worldwide across
several universities to support teaching and learning processes and to offer students the
possibility of learning experiences and engagements to suit their digital needs.
Objectives: This article probes a framework development for the adoption of ICT web technologies in
higher education systems (HES) and further suggests a framework for adoption with the aim of
enhancing the mode of education delivery and improving business processes. An understanding of the
benefits associated with Web 2.0 and Web 3.0 tools adoption is gained to support collaboration
between students and educators and to build social presence through interactive learning. South
African universities continue to experience circumstances in which many learners who enrol are
novice users of Web 2.0 and Web 3.0 tools and require optimal support to bridge the gaps and the
knowledge and skills exposure required. The problem with educators’ inability to incorporate Web
2.0 and Web 3.0 tools in their teaching and learning
practices exists...